Customer Reviews for Reflections Auto Spa
(U-Haul Neighborhood Dealer)

188 reviews

347 Guelph St   Georgetown, ON L7G4B6

(905) 873-8072

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8:30 am–11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(905) 873-8072

347 Guelph St
Georgetown, ON L7G4B6

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8:30 am–11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

friendly and prompt service, Dave was very helpful and easy to work with. I will be back, thank you.

Mark AuCoin 
Rating:
5.0

Customer did not leave a comment.

JEFFERY MEDEIROS 
Rating:
5.0

Customer did not leave a comment.

Kirsten WRONG 
Rating:
5.0

Customer did not leave a comment.

Gary Brooks 
Rating:
5.0

Customer did not leave a comment.

Jennifer Drew 
Rating:
5.0

Customer did not leave a comment.

james marji 
Rating:
4.0

Having to stop and refill the window washer fluid when it ran out was a bit of a bummer - glad I brought my own jug of washer fluid and a window scraper too. It would be easier for the customers if the vans were full of gas upon rental and the customer brings them back full of fuel; I had no way to gauge what 15/16 of a tank was when I was refueling, so I filled the van full. I understand your rental vans can be anywhere, but no snow tires in Ontario in February made it a bit dicey on the snowy roads Sunday night. OTT, no problems.

pat cowan 
Rating:
4.0

Customer did not leave a comment.

SACHIN SAIGAL 
Rating:
5.0

Five stars service. Very happy

LMS Auto Group I Matisse Robert 
Rating:
4.0

Customer did not leave a comment.

James Draves 
Rating:
4.0

The shop opened too late in the day. 9:00 am is not early enough. The one person staff was a good help and advisor.

Robert Bryans 
Rating:
3.0

Customer did not leave a comment.

Mukesh Paul 
Rating:
5.0

Quick and friendly. Super easy process

Brian Russell 
Rating:
5.0

Customer did not leave a comment.

Dexter Tucker 
Rating:
5.0

Not a compliant... But a compliment to the three representatives that assisted with our (relocation) move. The gentleman at Reflections Auto Spa in Georgetown, was polite and informative. He even called to confirm our rental reservation, no "C to confirm" text from him. Appreciated, thank you! At my drop-off location Pioneer and Schepen's satellite U-Haul locations in Wallaceburg, the representatives were very apologetic due to the wait-time, and I am sure they could see I was exhausted. The system showed an error due to an online booking issues and choosing to pay cash and not with a credit card. In addition, I had to drive the truck to a different site to return it. The U-Haul system to refund deposits to costumers needs to be corrected by the company. Just a techy thing but it becomes frustrating for your reps especially not knowing if the customer would be patience and understanding. Thankful we all were and I was offered an extra 50 dollar for my inconvenience and my patience! U-Haul does aim to please and take care of their customers, the representatives need the same from the company, not everyone was understanding of the frontline workers. (two thumbs up!!)

Judy Morency 
Rating:
5.0

Customer did not leave a comment.

Brett Harris 
Rating:
5.0

I don't know the name of the person's that helped me with the rental. He was very professional in his manner. I was on the road in a timely manner. I couldn't have asked for more. Thank you. Declan Kidd.

DECLAN KIDD 
Rating:
5.0

Customer did not leave a comment.

Chris Hackbart 
Rating:
5.0

Well organized and a friendly professional.

William Pennycook 
Rating:
5.0

The owner of this location was awesome during pick-up. I would highly recommend his services and to go slow while checking out online . Obviously, it was my inexperience with online procedures, not the company nor the owners issue. We will rent from them again. Very clean rental vehicle. Everything operated perfectly. Simple to drive in downtown Toronto traffic. We will rent from here again. Highly recommend Dave Bremner at Reflections Auto Spa and uHaul Rentals in Georgetown Ontario.

Phil Karda 
Rating:
5.0

Customer did not leave a comment.

Viatcheslav Golod 
Rating:
5.0

Customer did not leave a comment.

Dina Iacobelli 
Rating:
5.0

Customer did not leave a comment.

Joseph Jagdeo 
Rating:
5.0

Don’t think I need two references of friends and phone numbers to rent a dolly. Seems a little too much. Other than that I was a great price to rent for the day. Excellent equipment for the job.

Jon Kerr 
Rating:
5.0

I received efficient and friendly pick up and drop off service, and had no issues with the truck.

David Maule 
Rating:
5.0

Customer did not leave a comment.

Vishal Garg 
Rating:
5.0

Dave was very helpful. Will rent from this location again for sure!

Bruce Catoen 
Rating:
5.0

Picked unit whilst it was raining and did not note the damage at the bottom right front of the "box". Did not see a sticker noting the damage. Also blanket rental bag was not zip tied,; and I did not use any for my move.

Timothy Sapiano 
Rating:
5.0

Customer did not leave a comment.

Steve Hughes 
Rating:
5.0

Always excellent service from the uhaul location in Georgetown.

Stephen Freeland 
Rating:
5.0

Excellent service!!

mitch liscio 
Rating:
5.0

Make the online check in route easier

Amanda Arruda 
Rating:
5.0

Customer did not leave a comment.

Noor-un-Nisa Gilani 
Rating:
1.0

We had a problem with processing the payment through multiple cards and we had to wait hours before we got our vehicle.

ashfaq abdul-rehman 
Rating:
5.0

Customer did not leave a comment.

Naga Baswanth Vucha 
Rating:
3.0

Customer did not leave a comment.

EVERTONVINCENT REDWAY 
Rating:
5.0

Customer did not leave a comment.

Chirag Jani 
Rating:
5.0

Customer did not leave a comment.

Annabelle Mezzera 
Rating:
3.0

The man who handled my rental, was grumpy because it was close to 5 o’clock closing time and he wanted to get out of the building. Very poor customer service attitude in my opinion.

ron wellon 
Rating:
5.0

Appreciated the complimentary trailer hookup and service.

Andrew Lee 
Rating:
4.0

Customer did not leave a comment.

finn poulstrup 
Rating:
5.0

Excellent customer service.

Nigel Sookram 
Rating:
4.0

Customer did not leave a comment.

Lawrence Giraudi 
Rating:
5.0

No improvement required. Convenient location. Good interaction with representatives.

David Jarvis 
Rating:
2.0

You should get all agents to follow the same procedures. Some take debet cards others only take credit cards

Thomas Catalfamo 
Rating:
5.0

Truck was very old. Should be replaced.

CARL SUESSMAN 
Rating:
4.0

Customer did not leave a comment.

William Allen 
Rating:
5.0

This location really worked hard to help me as the system was down and he still made it work. It was really appreciated. Thank you

brian harrison 
Rating:
5.0

Customer did not leave a comment.

Andre Tabak 
Rating:
5.0

Customer did not leave a comment.

James Reinelt 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Benedetto 
Rating:
2.0

The person on the counter was very rude and unfriendly for no reason.

kamran Niazi 
Rating:
5.0

Customer did not leave a comment.

Paul Flynn 
Rating:
5.0

Customer did not leave a comment.

Darryl Hayes 
Rating:
4.0

Customer did not leave a comment.

Amjad-H Khan 
Rating:
4.0

Customer did not leave a comment.

Timothy Sapiano 
Rating:
5.0

Customer did not leave a comment.

Stephanie Emmerton 
Rating:
4.0

Customer did not leave a comment.

Amjad-H Khan 
Rating:
5.0

Customer did not leave a comment.

NIKOLA LIKAREVIC 
Rating:
4.0

Dave was very help full.

Stephen Reid 
Rating:
5.0

Customer did not leave a comment.

Keith Felton 
Rating:
4.0

Customer did not leave a comment.

Amjad Khan 
Rating:
5.0

Customer did not leave a comment.

James Hughes 
Rating:
4.0

Customer did not leave a comment.

Emmanuel Mohan 
Rating:
5.0

Customer did not leave a comment.

Shweta Singh 
Rating:
5.0

Customer did not leave a comment.

ANTONY COCCIA 
Rating:
3.0

Customer did not leave a comment.

CURTIS KEVIN DENNIE 
Rating:
5.0

Customer did not leave a comment.

Robert Kaczor 
Rating:
5.0

Everything went as planned. Good experience

Leo King 
Rating:
5.0

Customer did not leave a comment.

stuart mattinson 
Rating:
4.0

Customer did not leave a comment.

Jivanjot Singh Bajaj 
Rating:
5.0

Customer did not leave a comment.

Shaun Olsen 
Rating:
5.0

Dave was super accommodating and answered all my questions. Gave me better service than I have had with other dealers. I'm very happy.

Adam Berry 
Rating:
5.0

Customer did not leave a comment.

Jim Stemp 
Rating:
1.0

Pooor poor customer service

Sarah Javaid 
Rating:
3.0

Customer did not leave a comment.

Steven Scollon 
Rating:
5.0

Customer did not leave a comment.

steve spear 
Rating:
5.0

Customer did not leave a comment.

Jeff Miedema 
Rating:
5.0

Customer did not leave a comment.

Saravanakumar Velusamy 
Rating:
5.0

Customer did not leave a comment.

James Reinelt 
Rating:
5.0

Customer did not leave a comment.

James Reinelt 
Rating:
5.0

Customer did not leave a comment.

Norman Cardon 
Rating:
5.0

Great location

Mark Bennewitz 
Rating:
5.0

Customer did not leave a comment.

Robert Kaczor 
Rating:
5.0

Customer did not leave a comment.

Sharon Barry 
Rating:
4.0

Everything was very smooth. From the reservation of the equipment on the computer to the pick up and the drop off of the trailer. Well done!

Dave Toomath 
Rating:
5.0

Fantastic to deal with. Very nice and smooth transaction. Will use again in future.

Andrew Ponte 
Rating:
3.0

Customer did not leave a comment.

KEVINR MONTGOMERY 
Rating:
5.0

Nothing service was 5 star

bram balsom 
Rating:
5.0

Customer did not leave a comment.

Darryl Hayes 
Rating:
5.0

Dave showed superb customer service. The 10ft truck was fairly new and well maintained. I drove it for over 4 hours highway driving and it was very comfortable to drive.

Donna Ramsammy 
Rating:
4.0

Very Friendly service and equipment condition was great!! Thank you!

Linda Campeau 
Rating:
5.0

It was a pleasant experience

marie saltibus 
Rating:
3.0

Customer did not leave a comment.

Joshua Lopes 
Rating:
5.0

Customer did not leave a comment.

James Reinelt 
Rating:
5.0

Customer did not leave a comment.

JAMES REINELT 
Rating:
5.0

The only thing is I never realized that the speedo was in miles and not k

paul romanelli 
Rating:
5.0

Customer did not leave a comment.

Kevin O'Brien 
Rating:
3.0

Customer did not leave a comment.

James Meere 
Rating:
3.0

Ensure gas is filled to at least 1/4 tank before being rented

Amber Fisken 
No reviews have been submitted for this location.

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