Customer Reviews for M&M Self Storage
(U-Haul Neighborhood Dealer)

1,505 reviews

2383 Old Rte 66   Edgewood, NM 87015
(Across From Mtn View Elementary)

(505) 832-2468

Office Hours

  • Mon: 9 am–6 pm
  • Tue: 9 am–12 pm
  • Wed-Sat: 9 am–6 pm
  • Sun: 11 am–5 pm

Services at this Location:

Contact Us

(505) 832-2468

2383 Old Rte 66
Edgewood, NM 87015
(Across From Mtn View Elementary)

Services at this Location:

Office Hours

  • Mon: 9 am–6 pm
  • Tue: 9 am–12 pm
  • Wed-Sat: 9 am–6 pm
  • Sun: 11 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Russell Sheets 
Rating:
5.0

Customer did not leave a comment.

Stacy Holt 
Rating:
5.0

Nothing. The staff there has always been very helpful and explained everything.

brian day 
Rating:
5.0

Customer did not leave a comment.

Neil Booze 
Rating:
5.0

Customer did not leave a comment.

Ronda Comstock 
Rating:
5.0

He was very helpful.

Jason DONNELLY 
Rating:
5.0

Tony became like family. Very very helpful and professional appreciated all his help. He always went above and beyond him and his staff, especially Matilda. She works very hard lol she is the general foreman of the place. Thanks again for everything you were amazing and much appreciated. God bless.

Dana Churchill  |  Overall Experience 
Rating:
5.0

Always have been treated very well by Tony and staff. The are top-notch! Thank you!

Roger Smith 
Rating:
5.0

This location was exceptional. Really friendly and eager to meet my moving needs.

GWENDOLYN GOSSERT 
Rating:
5.0

Customer did not leave a comment.

RANDY CURRY 
Rating:
5.0

Customer did not leave a comment.

Eric Holthaus 
Rating:
5.0

The vehicles alignment was off making it difficult to drive other then that it was a great experience

marcos howell 
Rating:
5.0

Customer did not leave a comment.

Preston Saunders 
Rating:
5.0

I have nothing to offer here as the service I received was excellent!

Martha Kemper 
Rating:
5.0

Terrific service

KEVIN LAMAN 
Rating:
5.0

Absolutely great service. Bent over backwards to get a unit cleaned so we could get in. Worked through a snow storm in freezing weather on a weekend! Very impressive location.

John Lipes 
Rating:
5.0

This is my favorite UHaul place. The team here are always attentive and help me work out even the most complicated moves, and they do it all without making me feel like I am being a pain in their behinds.

TIM HASSELBACH 
Rating:
5.0

Customer did not leave a comment.

Mark Campbell 
Rating:
3.0

Employee onsite did end up helping but was not very willing to help.

Jeff Hendricks 
Rating:
5.0

Customer did not leave a comment.

matthew pharies 
Rating:
5.0

Nice guy!

Andrew Freese 
Rating:
5.0

The staff at this location is wonderful!

JOHN GREENWOOD 
Rating:
4.0

Customer did not leave a comment.

virgil pridgen 
Rating:
5.0

Tony does a fabulous job and it's always a pleasure to rent a needed trailer from him for business when needed!

MICHAEL mores 
Rating:
5.0

Customer did not leave a comment.

Tammy BEENE 
Rating:
4.0

Customer did not leave a comment.

Danette Garcia 
Rating:
4.0

My 15’ truck broke down at 1:30am in freezing temperatures in New Mexico, and I had to sleep in the truck with it off until the uhaul dealer six miles away opened at 9am. I didn’t have warm clothes accessible and had to freeze for hours and hours. I had to spend hours unloading and loading a fully loaded 15’ truck because I couldn’t trust movers to properly handle my motorcycle. Uhaul was going to pay movers $500 and instead paid me and is claiming that is reimbursement instead of giving me AT LEAST half of my $4500 back. The new truck i picked up got me pulled over in Dallas because of the tag light being out. The entire ordeal set me back more than twelve hours causing my brother to miss his work shift and losing hundreds of dollars. The first truck i picked up i had just completely filled up with gas before it broke down and I spent $90, and the second truck only had half a tank and corporate told me that I can return with a quarter tank or less and claimed to put notes. When I got to Orlando to uhaul in hunters creek the extremely rude employee Louis or Lewis said I owed $102 for gas and claimed they didn’t see the notes from corporate. I will post everywhere about the horrible customer service and not being reimbursed properly.

JARED FLEMING 
Rating:
5.0

Customer did not leave a comment.

JOHN PARKER 
Rating:
5.0

Everything was so smooth with the tow dolly the rep is so professional and was happy nice experience

Albert Padilla 
Rating:
5.0

Outstanding staff! Very helpful! Thank you!

ROGER SMITH 
Rating:
5.0

Outstanding customer services provided and all questions were thoroughly answered. Thank you!

ROGER SMITH 
Rating:
5.0

Great service! Very knowledgeable and helpful! Thanks!

Roger Smith 
Rating:
5.0

Customer did not leave a comment.

Charles Smith 
Rating:
5.0

Customer did not leave a comment.

richard walker 
Rating:
5.0

Very helpful staff.

Jeanne Voss 
Rating:
5.0

Best service ever!!

GUSTAVO GOMEZ 
Rating:
5.0

Keep up the wonderful personable service

Greg Ensminger 
Rating:
5.0

I was greeted by my name and explained all of the details of the truck and Insurance , and was very very happy!

LaDonna Keating 
Rating:
5.0

Customer did not leave a comment.

Guy Donovan 
Rating:
5.0

Tony is absolutely wonderful. He is courteous and helpful and always has a smile on his face. I will always rent from this location if I ever need anything in the future.

BILLY PHILLIPS 
Rating:
3.0

Customer did not leave a comment.

Mark Winscott 
Rating:
5.0

We had a great experience, everything went quickly and easily, and the customer service was top notch.

CURTIS CLARY 
Rating:
4.0

Very kind, helpful and caring. presented everything clearly and courteously. Thank You So Much !

Brandon Rothschild 
Rating:
5.0

Customer did not leave a comment.

Nora Parton 
Rating:
3.0

The person was helpful.

Laura Berlin 
Rating:
5.0

Customer did not leave a comment.

KEN ROESTENBURG 
Rating:
5.0

Really nice owner and excellent customer service

James Cook 
Rating:
5.0

Customer did not leave a comment.

james jones 
Rating:
5.0

Tony is an incredible representative for your organization! He is the reason I keep coming back to rent at U-Haul. He’s had an amazing personality and his carefully positioned humor allowed for us to feel at ease during a stressful time. What a dude!

Annette Brock 
Rating:
5.0

Customer did not leave a comment.

Tyson Cosper 
Rating:
5.0

Friendly staff.

Aaron Pepiot 
Rating:
5.0

The man was very friendly informative. If it wasn't for this place I would never use uhaul again.

Matthew Earnest 
Rating:
5.0

Very friendly and professional overall great Guy......

DARRELL HICKS 
Rating:
5.0

They were fantastic!

Wendy Hepple 
Rating:
5.0

Customer did not leave a comment.

Owen McDonald Jr 
Rating:
5.0

Easy to reserve, staff was friendly and helpful. They were great!

Stan McKeever 
Rating:
5.0

Good equipment and great service!

Gary Machholz 
Rating:
5.0

Customer did not leave a comment.

ELMER Ortiz 
Rating:
4.0

Customer did not leave a comment.

steve ramero 
Rating:
5.0

Nothing

Dorita Carter 
Rating:
5.0

Dealing with Tony is ALWAYS a pleasure! Tony makes the rental process easy and quick! He is a staple in/of the community!

KENNETH PECCATIELLO 
Rating:
5.0

Customer did not leave a comment.

Catherine Chambers 
Rating:
5.0

Nothing. Great courtesy and service. More than met needs and expectations.

RICHARD HOLNESS 
Rating:
5.0

Customer did not leave a comment.

RICHARD BAROS 
Rating:
4.0

Customer did not leave a comment.

DAVID IRVIN 
Rating:
5.0

Tony M. Is wonderful! Always willing to go the extra length to provide the best service. The experience was excellent.

CHARLES MILLER 
Rating:
5.0

Customer did not leave a comment.

William Gowan 
Rating:
5.0

Tony was exceptional, He did not hesitate in helping us get a trailer. Made us feel so welcomed, THANK YOU Tony

CHRIS FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

NOE GUTIERREZ 
Rating:
5.0

Customer did not leave a comment.

BRANDY CUNNINGHAM 
Rating:
5.0

Customer did not leave a comment.

Darrell Wells 
Rating:
5.0

Always fast friendly people and excellent equipment.

Roy Montano 
Rating:
4.0

Owner is always nice and we have never had any issues. Always has equipment ordered available and is very efficient in getting us in and out.

Marina Duran 
Rating:
5.0

Tony is amazing and I am lucky to have him as my go to guy when I need a trailer. Best experience I have ever had with uhaul

BARBARA TURNBAUGH 
Rating:
5.0

Courteous, Professional, knowledgeable & have rented here a few times b4. Will continue to rent from this U-Haul provider

William Balkins 
Rating:
5.0

Customer did not leave a comment.

KATHRYN POINDEXTER 
Rating:
5.0

Customer did not leave a comment.

Michael Ortiz 
Rating:
5.0

Customer did not leave a comment.

Arnoldo Flores Trujillo 
Rating:
5.0

Customer did not leave a comment.

ADRIAN WILLIAMS 
Rating:
5.0

Very good service and friendly

ARTHUR RAMSEY 
Rating:
5.0

No improvements needed. Tony runs a tight ship! Enjoy doing business with him.

KAREN DAVISSON 
Rating:
5.0

The trailer was ready to go. It was fast and easy

richard walker 
Rating:
5.0

Better computer system from U-Haul, the program kept making him start over because it would crash.

KEN ROESTENBURG 
Rating:
5.0

Excellent customer service. Knowledgeable & professional

William Balkins 
Rating:
5.0

Customer did not leave a comment.

lorri Wafer 
Rating:
5.0

Tony is great, no complaints or suggestions. I rent from him regularly to take my trash to the transfer station.

PATRICK BROOKS 
Rating:
3.0

The 6x12 trailer I rented should have had a jack attached to it. If so, it would have made my Uhaul experience much better.

Brian Schmitt 
Rating:
4.0

Customer did not leave a comment.

Christopher Scandura 
Rating:
5.0

Customer did not leave a comment.

Ruben Gastelum 
Rating:
5.0

Customer did not leave a comment.

Douglas Holt 
Rating:
5.0

Excellent customer service! Very efficient, quick and friendly.

SAMANTHA DEL TORO 
Rating:
5.0

Customer did not leave a comment.

David Crespi 
Rating:
5.0

Customer did not leave a comment.

Michael McGowan 
Rating:
5.0

Customer service is great. Info. Easy to understand. Explained every thing.even gave great info. What is best to wrap my angels in so they don't break. Explained and showed us about the truck. Easy to get truck back. Thanks Jackie Zahnke

donald zahnke 
Rating:
5.0

The straps on this particular unit kept coming loose and I had to stop repeatedly to tighten them

Richard Cox 
Rating:
5.0

Great Experience!!!

MICHAEL LUCERO 
Rating:
5.0

Tony is very personable and helpful with my needs. He helped me with the right adapters and connections. He sets the standard for other locations to follow.

Claude Miller 
Rating:
4.0

Great friendly service very helpful

CRYSTAL GAMEL 
Rating:
5.0

Customer did not leave a comment.

PAULA FEATHER 
Rating:
4.0

Customer did not leave a comment.

pamela garcia 
Rating:
5.0

Customer did not leave a comment.

Nancy Ferns 
Rating:
5.0

Tony is a great person to rent from. I have rented trailers, u-hauls, and storage units from him, and every experience is a great one! you will not be disappointed with Tony, or any of his staff. This is a great facility to rent from.

Jonathan Grider  |  Overall Experience 
Rating:
5.0

Tony is the greatest

LORRIE COX  |  Overall Experience 
Rating:
5.0

It was a pleasure doing business here. The staff were very friendly and helpful. I will highly recommend this storage facility.

LINDA MOCK  |  Overall Experience 
Rating:
5.0

Due to high winds, the unit got dusty inside. Once vegetation grows up, thius problem should disappear.

Larry Potts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUSSELL BINYON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miccah Graham  |  Overall Experience 
Rating:
5.0

M&M Self Storage are the most wonderful people to do business with. They are kind, professional, and a joy all the time. I rented a Uhaul from them when I moved out of my storage unit and it was fast and easy. I would recommend them, hands down!!

SAMANTHA DEL TORO  |  Overall Experience 
Rating:
5.0

The best storage facility I have ever used. A real pleasure dealing with the employees and the owner.

Michael Flattery  |  Overall Experience 
Rating:
5.0

Great service and so friendly 😊

JOANN B HUGHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY CYPHERS  |  Overall Experience 
Rating:
5.0

Perfect experience. Hours could be extended. But other than that it was Perfect.

Susan Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Springer  |  Overall Experience 
Rating:
5.0

Tony and staff are terrific. Will use again if need arises. Will recommend.

KAREN GAMBLE  |  Overall Experience 
Rating:
5.0

Tony has been awesome and helpful from the day I rented the Uhaul through the subsequent rental of the storage unit until I closed it up. Although dust blew in under the door, everything was secure and undamaged. While another facility’s location could have been closer to my home, having trust in the facility and proprietor was more important to me. Highly recommended

Kari PHILYSS TEGUE Hauge  |  Overall Experience 
Rating:
5.0

Friendly and helpful, highly recommended!

DENISE LEWIS  |  Overall Experience 
Rating:
5.0

The owner was friendly and helpful and the units were well-maintained. The property was clean and secure. I would recommend this facility.

Shaylynn Mckinney  |  Overall Experience 
Rating:
5.0

Tony is the best 👌

NANCY ANNE HARDEMAN  |  Overall Experience 
Rating:
5.0

The best storage / rental in the universe.

JANIE LEE  |  Overall Experience 
Rating:
5.0

Always a pleasure to do business with, helpful and easy to work with. I would recommend this uhaul and storage unit above all others.

ANDREW PARKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS MOTEJZIK  |  Overall Experience 
Rating:
5.0

My property felt more safe with Tony than it felt with me! Tony was awesome, reliable and just genuinely a really good person. He was always willing to accommodate access after hours and was so easy going, he made the facility a more than worth it place to store my possessions.

MICHAEL SIFFORD  |  Overall Experience 
Rating:
5.0

Storage units are clean. Great location and easy access to units. Office has moving and storage items for sell/rent, which is convenient. After a long day, it's nice to be greeted by friendly staff.

Mary Anderson  |  Reservation 
Rating:
5.0

The owner/manager was always pleasant and helpful. The facility is clean and well taken care of. For any of my storage needs or UHAUL needs I will always use M & M,

Michelle Westfall  |  Overall Experience 
Rating:
5.0

M & M Storageis great! Tony is extremely helpful and made a stressful situation so much easier. Highly recommend M&M!

TAMMY ANN wiedenhaefer  |  Overall Experience 
Rating:
5.0

Tony is wonderful! He's always helpful and upbeat. The facilities are clean and easy to access. If we are ever in need of storage or uhaul in the Edgewood area, we would definitely go back!

RANDALL ROGERS  |  Overall Experience 
Rating:
5.0

had the unit ready, super clean, easy to access. M&M is a great family-run operation and I am so happy i'm supporting them with my business. I

Edward Magidson  |  Reservation 
Rating:
5.0

The owner is so accommodating and friendly. He was so helpful with my moving situation without question. Definitely would recommend this place to anyone.

Olivia Woyome  |  Overall Experience 
Rating:
5.0

My experience with M&M Storage was very positive. Tony is very helpful and easy to work with. Would definitely recommend.

MEAGAN BRIGGS  |  Overall Experience 
Rating:
5.0

Great place for storage and the employee Tony was very helpful. No problems and good price.

OSCAR MARTINEZ  |  Overall Experience 
Rating:
5.0

Tony was awesome. Great guy, very helpful friendly.

Privacy Request  |  First Impressions 
Rating:
5.0

Helpful and friendly, even when we changed our minds about which size we needed.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Self-Storage

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  • Moving Supplies

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