Customer Reviews for M&M Self Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

Tony & his employee are both knowledgeable and very professional Time to check in & our took only a few minutes. Highly recommend

Rating:

5.0

This man is awesome!

Rating:

5.0

Great and friendly service with well maintained equipment.

Rating:

5.0

Owner & his staff are friendly, courteous & professional in providing Customer Service. Have rented several times from this owner & always had a very positive experience Rating 10/10.

Rating:

5.0

Good facility, good price. Management great to work with.

Rating:

5.0

Nothing. The staff there has always been very helpful and explained everything.

Rating:

5.0

He was very helpful.

Rating:

5.0

Tony became like family. Very very helpful and professional appreciated all his help. He always went above and beyond him and his staff, especially Matilda. She works very hard lol she is the general foreman of the place. Thanks again for everything you were amazing and much appreciated. God bless.

Rating:

5.0

Always have been treated very well by Tony and staff. The are top-notch! Thank you!

Rating:

5.0

This location was exceptional. Really friendly and eager to meet my moving needs.

Rating:

5.0

The vehicles alignment was off making it difficult to drive other then that it was a great experience

Rating:

5.0

I have nothing to offer here as the service I received was excellent!

Rating:

5.0

Terrific service

Rating:

5.0

Absolutely great service. Bent over backwards to get a unit cleaned so we could get in. Worked through a snow storm in freezing weather on a weekend! Very impressive location.

Rating:

5.0

This is my favorite UHaul place. The team here are always attentive and help me work out even the most complicated moves, and they do it all without making me feel like I am being a pain in their behinds.

Rating:

3.0

Employee onsite did end up helping but was not very willing to help.

Rating:

5.0

Nice guy!

Rating:

5.0

The staff at this location is wonderful!

Rating:

5.0

Tony does a fabulous job and it's always a pleasure to rent a needed trailer from him for business when needed!

Rating:

4.0

My 15’ truck broke down at 1:30am in freezing temperatures in New Mexico, and I had to sleep in the truck with it off until the uhaul dealer six miles away opened at 9am. I didn’t have warm clothes accessible and had to freeze for hours and hours. I had to spend hours unloading and loading a fully loaded 15’ truck because I couldn’t trust movers to properly handle my motorcycle. Uhaul was going to pay movers $500 and instead paid me and is claiming that is reimbursement instead of giving me AT LEAST half of my $4500 back. The new truck i picked up got me pulled over in Dallas because of the tag light being out. The entire ordeal set me back more than twelve hours causing my brother to miss his work shift and losing hundreds of dollars. The first truck i picked up i had just completely filled up with gas before it broke down and I spent $90, and the second truck only had half a tank and corporate told me that I can return with a quarter tank or less and claimed to put notes. When I got to Orlando to uhaul in hunters creek the extremely rude employee Louis or Lewis said I owed $102 for gas and claimed they didn’t see the notes from corporate. I will post everywhere about the horrible customer service and not being reimbursed properly.

Rating:

5.0

Everything was so smooth with the tow dolly the rep is so professional and was happy nice experience

Rating:

5.0

Outstanding staff! Very helpful! Thank you!

Rating:

5.0

Outstanding customer services provided and all questions were thoroughly answered. Thank you!

Rating:

5.0

Great service! Very knowledgeable and helpful! Thanks!

Rating:

5.0

Very helpful staff.

Rating:

5.0

Best service ever!!

Rating:

5.0

Keep up the wonderful personable service

Rating:

5.0

I was greeted by my name and explained all of the details of the truck and Insurance , and was very very happy!

Rating:

5.0

Tony is absolutely wonderful. He is courteous and helpful and always has a smile on his face. I will always rent from this location if I ever need anything in the future.

Rating:

5.0

We had a great experience, everything went quickly and easily, and the customer service was top notch.

Rating:

4.0

Very kind, helpful and caring. presented everything clearly and courteously. Thank You So Much !

Rating:

3.0

The person was helpful.

Rating:

5.0

Really nice owner and excellent customer service

Rating:

5.0

Tony is an incredible representative for your organization! He is the reason I keep coming back to rent at U-Haul. He’s had an amazing personality and his carefully positioned humor allowed for us to feel at ease during a stressful time. What a dude!

Rating:

5.0

Friendly staff.

Rating:

5.0

The man was very friendly informative. If it wasn't for this place I would never use uhaul again.

Rating:

5.0

Very friendly and professional overall great Guy......

Rating:

5.0

They were fantastic!

Rating:

5.0

Easy to reserve, staff was friendly and helpful. They were great!

Rating:

5.0

Good equipment and great service!

Rating:

5.0

Nothing

Rating:

5.0

Dealing with Tony is ALWAYS a pleasure! Tony makes the rental process easy and quick! He is a staple in/of the community!

Rating:

5.0

Nothing. Great courtesy and service. More than met needs and expectations.

Rating:

5.0

Tony M. Is wonderful! Always willing to go the extra length to provide the best service. The experience was excellent.

Rating:

5.0

Tony was exceptional, He did not hesitate in helping us get a trailer. Made us feel so welcomed, THANK YOU Tony

Rating:

5.0

Always fast friendly people and excellent equipment.

Rating:

4.0

Owner is always nice and we have never had any issues. Always has equipment ordered available and is very efficient in getting us in and out.

Rating:

5.0

Tony is amazing and I am lucky to have him as my go to guy when I need a trailer. Best experience I have ever had with uhaul

Rating:

5.0

Courteous, Professional, knowledgeable & have rented here a few times b4. Will continue to rent from this U-Haul provider

Rating:

5.0

Very good service and friendly

Rating:

5.0

No improvements needed. Tony runs a tight ship! Enjoy doing business with him.

Rating:

5.0

The trailer was ready to go. It was fast and easy

Rating:

5.0

Better computer system from U-Haul, the program kept making him start over because it would crash.

Rating:

5.0

Excellent customer service. Knowledgeable & professional

Rating:

5.0

Tony is great, no complaints or suggestions. I rent from him regularly to take my trash to the transfer station.

Rating:

3.0

The 6x12 trailer I rented should have had a jack attached to it. If so, it would have made my Uhaul experience much better.

Rating:

5.0

Excellent customer service! Very efficient, quick and friendly.

Rating:

5.0

Customer service is great. Info. Easy to understand. Explained every thing.even gave great info. What is best to wrap my angels in so they don't break. Explained and showed us about the truck. Easy to get truck back. Thanks Jackie Zahnke

Rating:

5.0

The straps on this particular unit kept coming loose and I had to stop repeatedly to tighten them

Rating:

5.0

Great Experience!!!

Rating:

5.0

Tony is a great person to rent from. I have rented trailers, u-hauls, and storage units from him, and every experience is a great one! you will not be disappointed with Tony, or any of his staff. This is a great facility to rent from.

Rating:

5.0

Tony is the greatest

Rating:

5.0

It was a pleasure doing business here. The staff were very friendly and helpful. I will highly recommend this storage facility.

Rating:

5.0

Due to high winds, the unit got dusty inside. Once vegetation grows up, thius problem should disappear.

Rating:

5.0

M&M Self Storage are the most wonderful people to do business with. They are kind, professional, and a joy all the time. I rented a Uhaul from them when I moved out of my storage unit and it was fast and easy. I would recommend them, hands down!!

Rating:

5.0

The best storage facility I have ever used. A real pleasure dealing with the employees and the owner.

Rating:

5.0

Great service and so friendly 😊

Rating:

5.0

Perfect experience. Hours could be extended. But other than that it was Perfect.

Rating:

5.0

Tony and staff are terrific. Will use again if need arises. Will recommend.

Rating:

5.0

Tony has been awesome and helpful from the day I rented the Uhaul through the subsequent rental of the storage unit until I closed it up. Although dust blew in under the door, everything was secure and undamaged. While another facility’s location could have been closer to my home, having trust in the facility and proprietor was more important to me. Highly recommended

Rating:

5.0

Friendly and helpful, highly recommended!

Rating:

5.0

The owner was friendly and helpful and the units were well-maintained. The property was clean and secure. I would recommend this facility.

Rating:

5.0

Tony is the best 👌

Rating:

5.0

The best storage / rental in the universe.

Rating:

5.0

Always a pleasure to do business with, helpful and easy to work with. I would recommend this uhaul and storage unit above all others.

Rating:

5.0

My property felt more safe with Tony than it felt with me! Tony was awesome, reliable and just genuinely a really good person. He was always willing to accommodate access after hours and was so easy going, he made the facility a more than worth it place to store my possessions.

Rating:

5.0

Storage units are clean. Great location and easy access to units. Office has moving and storage items for sell/rent, which is convenient. After a long day, it's nice to be greeted by friendly staff.

Rating:

5.0

The owner/manager was always pleasant and helpful. The facility is clean and well taken care of. For any of my storage needs or UHAUL needs I will always use M & M,

Rating:

5.0

M & M Storageis great! Tony is extremely helpful and made a stressful situation so much easier. Highly recommend M&M!

Rating:

5.0

Tony is wonderful! He's always helpful and upbeat. The facilities are clean and easy to access. If we are ever in need of storage or uhaul in the Edgewood area, we would definitely go back!

Rating:

5.0

had the unit ready, super clean, easy to access. M&M is a great family-run operation and I am so happy i'm supporting them with my business. I

Rating:

5.0

The owner is so accommodating and friendly. He was so helpful with my moving situation without question. Definitely would recommend this place to anyone.

Rating:

5.0

My experience with M&M Storage was very positive. Tony is very helpful and easy to work with. Would definitely recommend.

Rating:

5.0

Great place for storage and the employee Tony was very helpful. No problems and good price.

Rating:

5.0

Tony was awesome. Great guy, very helpful friendly.