This location charged me for 12 gallons of gas weeks after I returned the truck.
John Schindler
Customer Reviews for M&M Mini Storage & Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped vehicle and trailer off no one was present due inclmate weather
Joe SewellThe people were excellent, but the truck I used definitely needs to be serviced. The engine light came on shortly after leaving and it drove pretty terribly. The engine bogged down when slowing down and the suspension was rattling all over. It got the job done, but the truck has been rode hard and put away wet. I rate the vehicle 3/10, but the people were 10/10.
Mary HeinzWe originally reserved our trailer for 10am at a location in San Antonio. When we arrived, the trailer was not there and we had to call to find another location. The selected location was 45 minutes away, delaying our day significantly. The dollys that we had requested were not available.
Chari McMahonNo where to put the key as it was a weekend drop off. Looked them up on Facebook and contacted them. They did get back with me quickly but I had to make an extra trip there to drop key off as the outside key box did not work. It had numbers on it but would not open.
VICKI RAYExcellent service!! Very helpful and very nice!
MARINA SMALLTook a week and a half to check in my trailer that I did a one way drop off. Had to call multiple times since there was only one person and they were off multiple days off.
Brian KnollDolly was not in good working order and left gouge marks in my steps. All equipment should be in good working order.
Shari LaurieI initially said equipment was clean, but it really hadn't been by previous renter, or the location personnel. It was clean enough to take and do work...but I returned it in a better condition. Person at location was very nice/helpful!
ALEXANDER PRIMEAUVery clean and very professional staff!
Nicholle WydraJon was great person to do business with.
JEFFERY MATOCHAThere was a hiccup with the rental amount but it was quickly remedied. I will be doing business there again.
JAMES TORNABENE