There was snow on the windshield and roof of the truck when I arrived to pick it up. The attendant cleaned the snow off the windshield but driving with snow on the roof could have subjected me to a $75 to $500 fine in CT so that was not okay!! It had been several days since it had snowed so it should have been cleaned off.
Carolyn D
Customer Reviews for Manchester Express Teddys Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The moving blankets that I had pre-ordered were not with the truck nor at this location which caused us to have to travel to another U-haul location in the pouring rain/traffic which caused considerable delay in the move.
Sigismund SThe clerk was very nice and helpful
george sOvercharged for gas. Told the person we filled it before drop off. Charged anyway, rude and would not refund.
Joseph BEverything was fine ande very helpful
CARMENY SNothing it was a quick and easy check in and check out
MICHELE CVery friendly
Mike TThey need a bigger sign out front
Asriel MThe employees seemed to not be familiar with how to operate the rental system. The "truckshare 24/7" app based system did not work as advertised. There was a whole host of issues with this causing the checkout time to approach one hour. The employees were very nice and tried their best to work through the issues.
CHRISTOPHER M