Stop using the 24/7 online pickup. It's cumbersomeCharles G.
Customer Reviews for Mall of Mukwonago LLC
(Distribuidor de U-Haul del vecindario)
Mukwonago, WI 53149
Services at this Location:
- Lun. - dom.: 9 a. m. - 5 p. m.
- 5/10/2021 - 5/12/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Trevor S.
El cliente no dejó un comentario.WENDE W.
Very helpful and knowledgeable. Great jobLAWRENCE R.
El cliente no dejó un comentario.Christopher T.
Great service and fast rental experienceChristopher H.
Andy was very friendly and helpful. I will be using him for all my truck rental needs!Christopher G.
El cliente no dejó un comentario.Jody S.
El cliente no dejó un comentario.MICHAEL T.
El cliente no dejó un comentario.Richard S.
He was a very nice person to deal with. Very courteous and friendly I would recommend him to anyoneHERBERT F.
El cliente no dejó un comentario.chris H.
Great service on our return, the owner was both cordial and professional.Jay H.
This is the best spot in the area to rent moving equipment and purchase moving supplies.Andrew P.
Very courteous, friendly, and informative help from Andy. Everything went well without a â€œhitchâ€ , haha! Highly recommend will use again. Equipment selection was perfectmichelle N.
El cliente no dejó un comentario.Daniel N.
El cliente no dejó un comentario.Joseph W.
El cliente no dejó un comentario.Kevin O.
El cliente no dejó un comentario.james O.
El cliente no dejó un comentario.DIANE C.
El cliente no dejó un comentario.Stephen T.
El cliente no dejó un comentario.Kenneth J.
Over charged me, sales man was very unfriendly.EDWARD H.
El cliente no dejó un comentario.Daniel B.
We have used them a few times in the last year and every time they have been very accommodating and GREAT customer service. Would recommend them to anyone and will use them again.KEVIN J.
Outstanding customer service!!!!Lauri G.
El cliente no dejó un comentario.DAVID P.
Nothing, Everything was AWESOME!! :)Michelle C.
Nothing needs improvement. Excellent customer service.Terry M.
The person was very nice and friendly that helped us.Brandon C.
El cliente no dejó un comentario.JASON F.
El cliente no dejó un comentario.steve B.
El cliente no dejó un comentario.ANDREW P.
El cliente no dejó un comentario.RONALD W.
Andrew, the man in charge of this dealership, was outstanding, personable, fast in processing the order and extremely easy to work with. I recommend this location as well as the location in Genesee who referred me to Andrew. (He did not have to since he could have rented me the trailer but realized that the Mukwonago location was closer to my job.)David H.
After a very bad experience with corporate UHaul the staff at Mall of Mukwonago changed my attitude towards UhaulCHARLES R.
Nothing to improve on. Perfect!Tony Z.
There was no one there two days prior to my use so I couldn't reserve a truck. So I reserved one online. There was no one there at the time of my reservation. So I HAD to use the 24/7, no contact pickup. I could not find instructions for doing that online. WHY?!?!? I HATE (!!) giving out names and numbers of friends w/o pre-coordinating with them!! I DO NOT want them giving out my name and number! And... I could ONLY give numbers of friends that would be able to, and would answer the phone at that time of day. I have a number of friends that don't answer calls from unknown numbers - like I do. This WOULD HAVE been SO MUCH better if I knew the process ahead of time (and the area code of the calling #). WHY are you making this HARDER than it has to be?!?!?Jim L.
El cliente no dejó un comentario.david J.
El cliente no dejó un comentario.Rolando H.
Want to spotlight Andy who is truly excellent customer service provider.david J.
Fix how long it takes to verify my identityJohn L.
El cliente no dejó un comentario.Kimberly J.
This was not my reserved location. I had to drive 30 miles out of my way to pick it up. If I would have know about the switcharro I would have rented elsewhere.DANTE P.
Very impressed with Andy he was easy to deal with,helpful, informative. Very professional.richard P.
El cliente no dejó un comentario.Harry S.
El cliente no dejó un comentario.MATTHEW F.
El cliente no dejó un comentario.George B.
El cliente no dejó un comentario.HANS E.
Very friendly. Truck was ready to go on time.Craig E.
El cliente no dejó un comentario.craig G.
Andy was an awesome person to work with. Helpful, knowledgeable and friendly. I would highly recommend using his services.Jeffrey S.
El cliente no dejó un comentario.Gilbert B.
This location was too far for me & bad customer service. My original reservation was on sentry drive in Waukesha and was given away to another customer by accident. I was given the opportunity to go out to this location and when I arrived noone was there after they were told I was on my way there.Latoya W.
The truck worked fine, but didn't have a full tank when we picked it up. And they had none of the furniture pads that I reserved when I booked things in advance. (we ended up having to go to another U-haul location to get those). There's no reason this rep couldn't have tracked down the equipment in advance...that's literally their job.Joshua B.
Gotta say that Andy and his manager went above and beyond for me!! I had a one way 26' truck to Louisville and it was beginning to look like I'd never get up there for the truck! They communicated with me every step of the way that day and finally at 10:15 pm Andy reset my reservation so I could retrieve my keys and get my move done!! Thank you again for all your help!! Top notch service!!!Joseph P.
Very helpful and everything went fast and smooth. I will absolutely use the Mukwonago location again!!!Wayne M.
Requested a 15' foot truck almost two full weeks ahead of when I was going to need it. Requested it at 8a.m. At rock river auto in lake Mills, WI. Was called the day before to confirm and told the closest truck that I requested is 1hour away in Mukwonago. Had to drive almost the same distance I was moving just to pick up the truck I needed to move.Dylan S.
They were so accommodating and went out of their way to meet my schedule and pick up was so fast! Would definitely recommend renting here.Melissa M.
Very convenient location and helpful staff.CHRISTINE T.
Received a call from Andy letting us know where to drop off keys. So helpful. Thanks AndyJANET H.
El cliente no dejó un comentario.HARRY S.
Andy did a great job explaining the process and the pricing. We would recommend his location to anyone.KYLE H.
Quick, easy, in and out, the gentlemen was very nice and friendly. Great experience.SARAH T.