Customer Reviews for Malav Enterprise
(Distribuidor de U-Haul del vecindario)

1966 comentarios

10921 York Rd   Cockeysville, MD 21030
(N Of Warren Rd)

(410) 785-3166

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Services at this Location:

Contáctanos

(410) 785-3166

10921 York Rd
Cockeysville, MD 21030
(N Of Warren Rd)

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Only bad thing, the Mothers Attic on my truck leaked, it got some of my sons furnishings wet. The truck was a pleasant surprise though, it ran well, and had pick-up.

RICHARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Osvaldo C. 
Clasificación:
2.0

Was not organized & took to long to check in And blankets were not clean Or folded

NORMA G. 
Clasificación:
5.0

Awesome people! Very friendly and helpful staff. We've used them many times before.

LAWRENCE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOLLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian O. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula C. 
Clasificación:
5.0

very friendly service. Vehicle was clean

ANDREW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN H. 
Clasificación:
1.0

Digital pick up did not work. Extremely confusing. Had to work with the office, not friendly service.

Erin W. 
Clasificación:
5.0

Excellent customer service and highly recommended. Always a pleasure to deal with.

COLUMBUS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM E. 
Clasificación:
5.0

Excellent customer service and highly recommended.

COLUMBUS E. 
Clasificación:
5.0

Mr. Ken is great to work with.

BENJAMIN M. 
Clasificación:
2.0

The uhaul attendant wasn't pleasant

ORLANDO B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Nice fellow runs the place - I had no trouble getting a truck on the same day I requested one.

David B. 
Clasificación:
5.0

Friendly and good customer service. Highly recommended!

COLUMBUS E. 
Clasificación:
1.0

Adjust prices

JOHNISE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

Excellent customer service and highly recommended.

COLUMBUS E. 
Clasificación:
2.0

Manager was rude truck was dirty

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN M. 
Clasificación:
5.0

This u-haul location has great customer service and is pleasant to deal with.

COLUMBUS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVESTER M. 
Clasificación:
1.0

My bill was 88$ I have$143 And $94 pending on my account. Why the hell did you take more than my bill. I will be reporting this ASAP. I WILL NEVER USE YOUR COMPANY AGAIN. JOSEPH HALL 202.491.3528

JOSEPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTNEY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

BEN M. 
Clasificación:
5.0

Friendly and experienced. Took no time at all picking up or dropping off. I love this center.

TERESA R. 
Clasificación:
1.0

I wouldn't even give him 1 star. I returned the truck after hours and placed the key in the box like Malav instructed me to do. Someone must have hit the truck over night after I returned it because he charged me $100's in damages and then created a fabricated damage report with dates and accident information completely made up that did not match with my rental period. Then the regional franchise manager, Don, who is a major D-bag refused to refund the charges despite admitting to the fabricated accident report. BEWARE!! Unfortunately, Malav and Donny don't know my husband owns a law firm so I'll end up faring much better than most despite the tremendous absurdity of this.

JULIE A. 
Clasificación:
5.0

The owner at this location is awesome! I caught him as he was leaving and closing up. I didn't realize he closed at 4:30pm. He came back inside and assisted me with the truck rental! I am very appreciative of his great customer service!

ASHLEE MARIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy G. 
Clasificación:
5.0

Not a thing. This location always exceptional! I use only this location.

GERALD W. 
Clasificación:
5.0

I seem to need a truck for something once or twice a year and my experience at this location every time has been excellent! For some years now this has been my place of choice!

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew H. 
Clasificación:
3.0

The Truck needs some major repair. Alignment, Break....

Makan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY W. 
Clasificación:
5.0

Excellent Service at this location

Richard S. 
Clasificación:
2.0

We returned the van at 4:30 and the office was closed. We noticed at that time we were 1/4 of a tank of gas shy of what was required. For that amount we didn't think it was worth leaving to get gas since it would have cost about .50. Was shocked that we were charged $18.00 for 1/4 tank of gas. We couldn't see the mileage because a "oil check" blocked the mileage so I assume we were charged for the correct mileage.

TERRY H. 
Clasificación:
5.0

I think your company wide policy of increasing your mileage charge on weekends is ridiculous, especially for someone like me, who uses your trucks on a regular basis. From now on I will use Penske on the weekends.

MICHAEL S. 
Clasificación:
5.0

So quick and easy pick up

ANN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONNA P. 
Clasificación:
5.0

Good, fast, friendly service

Ali R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FOUAD K. 
Clasificación:
1.0

The location is a very poorly run facility. I had 2 small boxes left in the back of the van and could not dispose of them since it was well after hours on a Sunday and I was charged $25 for that. I will never do this again and get charged $25 - absolute ridiculous...

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET S. 
Clasificación:
5.0

continue to provide good service. the people that work at this location is real professional. This is a good location.

LEON A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ISAACGENE P. 
Clasificación:
1.0

Not only was the reservation wrong and changed despite conversations with Dave at the Filler Up and he guaranteed me a truck. I then picked up the truck and the man didn't have any record or paperwork for me. He handed me a note with miles?! I called the Uhaul customer service to explain and request that I could return to the original location I needed. They yelled at me to “stop explaining to me” and passed me to someone else. She told me no multiple times and told me I had a contract and had to honor it. I'll never use Uhaul again. We have moved multiple family members this past year and will be moving my parents again in May. Rest assured we will find an alternative.

Sarah L. 
Clasificación:
5.0

A little more de-icing of parking lot (during winter) would be great

Foston S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M. 
Clasificación:
5.0

The gentleman there was pleasant and helpful. Will definitely use this location again.

Stephanie Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDIE B. 
Clasificación:
4.0

1. Person in office needs a new mask as his could not stay over his nose. 2. For pick up, truck was parked so ridiculously close to another U-Haul vehicle that I had to collapse mirrors just to back out!!!

Jeffrey C. 
Clasificación:
5.0

Everything went perfect.

DON H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIA B. 
Clasificación:
5.0

Malav Enterprise location was great to deal with. Equipment was clean and ready for us when we were told it would be. We will certainly rent from this location again.

CARTER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA G. 
Clasificación:
5.0

Mr. Malav was very pleasant and I will be returning to this location for future rentals.

IAN S. 
Clasificación:
5.0

I always have a good experience here!

Mary L. 
Clasificación:
5.0

Air conditioner didn't work the whole way from Baltimore to Florida.

Columbus E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Liang Y. 
Clasificación:
5.0

The gentleman at the counter is very helpful and easy to work with. My go to place for U-Haul rentals

STEVEN W. 
Clasificación:
1.0

Very difficult to deal with representative who lied and stole from me. I have had good uhaul experiences and this one was pretty bad. I wish he didn't suck. Most of the google reviews for this location confirm this sad truth.

Thomas W. 
Clasificación:
4.0

Repeat customer

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
4.0

El cliente no dejó un comentario.

heiko O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaac P. 
Clasificación:
5.0

¡Gracias!

William K. 
Clasificación:
3.0

The only thing I received that I actually reserved was the appliance dolly. Could not provide location, truck or any other things I needed. Website did not allow me to pick up or return truck virtually. I waited in line 30 minutes behind three people to pick up the truck because web feature didn't work. Slow service, disappointing and truck had a windshield that was severely cracked when I got the truck. The truck was not cleaned out well by the time I drove it away.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGERY H. 
Clasificación:
5.0

Fueron muy útiles y amables. Had the equipment I needed and helped me to make sure I had the time needed to move everything from a condo to the destination of each item. I would highly recommend Malav Enterprise. Much better than some other U-Haul places I have used in the past. They are small, but mighty

MARY S. 
Clasificación:
5.0

Not to have you employee harass the customer

MICHAEL R. 
Clasificación:
5.0

You guys screwed up!!!! the morning that we went to pick up 20' truck, even confirmed the night before, found out the half the truck was available, thankfully the sweet woman there found us a closer one - YOU GUYS SUCK AS FAR AS FUNDING ONE CLOSE!!!), e fiscove Next morning after driving too far (your ‘find the closest' sucks). We discovered that we could pick one up literally on the way to our site. Meaning that we drove four ways in 2 hoursee could have picked up on our way there. It appears that your own staff admits to failings in the system, this is WORST IF YOU WANT TO RESERVE MORE THAN TEI DAYS AHEAD!!!! Insane. I would like an apology. This cost up precious hours with my father who has dementia and this day was a hell for him. It's is my prayer that you never go thru what we have. Yours Truly, The late Susan Gutcher

Susan G. 
Clasificación:
3.0

I returned my truck mid day on Saturday and on one was there. I found that odd. I would have liked to complete the transaction with an attendant.

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

Make sure auto transport equipment is serviceable

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodger M. 
Clasificación:
1.0

The man that runs this site is very shady. Beware.

TAMARA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

Excellent service from Mr. Malav as always.

JEFFERY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANELLE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

THEODORE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

I would highly recommend this location for U-Haul because the owner is above and beyond helpful and professional

BRENDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN J. 
Clasificación:
4.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

Trailering the car was a breeze.

Timothy W. 
No se han enviado comentarios para esta ubicación.

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