Truck was in excellent condition. The whole process took me less than 5 minutes. Very efficient and knowledgeable staff.LIUDMILA B.
Customer Reviews for Malachi Enterprises LLC
(Distribuidor de U-Haul del vecindario)
Saint Petersburg, FL 33711
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Excellent customer service.FAYE M.
El cliente no dejó un comentario.LATAWSHA M.
El cliente no dejó un comentario.Garrett T.
El cliente no dejó un comentario.MICHELLE K.
El cliente no dejó un comentario.MARILYN G.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Paul E.
This location was made up of a couple vacant store fronts, so there was no U-haul signage, and the office area looked a bit sketchy. No other problems with the pick up and the office attendant was personable and efficient.PAUL J.
There was no one available to help me drop off the trailer. I had to do it myself. I just picked a spot and disconnected and dropped it off.Douglas B.
I had trouble returning, due to mileage was incorrect when I first received(ON APP) and when I returned I couldn't get pass mileage because it was incorrect and would not accept nor let me pass and go to the next step. * REP was aware of correct mileage and incorrect mileage.FREDERICKA T.
El cliente no dejó un comentario.Terrell C.
El cliente no dejó un comentario.ANN MARIE D.
Overcharged. Several items added to bill and no one will answer the phone. Don't go here everBrett C.
El cliente no dejó un comentario.ROBERT E.
El cliente no dejó un comentario.DONALD B.
The place was closed when he told me it would be open.LEWIS B.
I tried to drop off after-hours. The spot was overflowing. I had to drop off at a lot next door where I saw other trucks. But it caused a lot of uncertainty about whether I'm dropping off at the right place.SANDJAR K.
El cliente no dejó un comentario.DAVID K.
El cliente no dejó un comentario.TAMEIKA J.
El cliente no dejó un comentario.DAVID F.
El cliente no dejó un comentario.Malissa H.
Locked gate, no place to park No one available to accept returnGREGORY P.
James was outstanding. He went above and beyond to help me after the movers I hired through U-haul no showed. Korie movers are terrible. They no showed and hung up on me. This rating is for the owner James only. He went above and beyond for me. Thanks JamesMICHAEL M.
Open on time 10am means 10amnot103 0JERRY G.
This location was a little dated, crowded with cars and trucks being repaired. But the welcoming and helpful staff made up for the initial impression.EDWARD M.
El cliente no dejó un comentario.RANDALL O.
El cliente no dejó un comentario.Donna P.
El cliente no dejó un comentario.DMYTRO S.
El cliente no dejó un comentario.Ronald H.
El cliente no dejó un comentario.ERIC S.
BEST UHAUL EXPERIENCE EVER. Why? Fast, friendly, and I got all the equipment I reserved (dolly, cart and cargo van) which has never happened before! I've moved with UHaul in 12 states, Malachi's is the best! Recommended!Andrea A.
Great drop off after hours. Super helpful and a breeze!Dianne E.
Better instructions for the do it yourself pick up and drop off for the first time user.Jason R.
James was awesome. Great guy. Kudos to James for making the moving experience so much easier. Very pleasant and helpful.GIBRON G.
The site is cramped, with inadequate patron parking, nor space inside the gates to maneuver vehicles. However, the attitude of the ownership is outstanding. They actually answer their phone unlike the uhaul outfit at Tropicana Field. The manager of the store I rented from is hungry to make and keep his business and it shows in his positive attitude. I have already recommended his business and I will use him repeatedly.jim Z.
I dealt with a man named James. James was awesome, and very easy to work with. Everyone I encountered at this location was very friendly and helpful. I would recommend this location to anyone without hesitation. These guys are a pleasure to work with and true gentlemen.DAVID P.
El cliente no dejó un comentario.Lakesia W.
El cliente no dejó un comentario.ARNOLD S.
Office smelled like weed. I was charged additional fees due to mileage since they charged from the uhaul location and not the hour away to my house. Additionally, the drop off location differed from my reservation to my confirmation. The drop off AGAIN was changed to almost 2 hours away from where I was going. I was on hold for over an hour trying to get the drop off location fixed so that I was not charged a â€œwrong drop off feeâ€. Overall, terrible experience and I will not be using uhaul again.Allison J.
My experience was excellent great customer serviceDOMINIQUE A.
The equipment was faultyLADONNA H.
Did a 24/7 pick up and the process was made easier by the owner, who was still there working. He was very friendly and helpful. We assured him that he will be our go-to UHAUL dealer should we need a pick up in St. Pete!MATTHEW N.
El cliente no dejó un comentario.DANIEL L.
El cliente no dejó un comentario.BRIDGETTE H.
El cliente no dejó un comentario.JIMMY P.
El cliente no dejó un comentario.AMY C.
Good serviceTameka J.
The gentlemen at Malachi Enterprises, James Trice, owner, were at the top of their game with excellent customer service and professionalism.DEREK C.
This place was not even a business, looks like a condemned slum. Noone was even there for drop off, waited over 40 mins then finally some representative said go online and follow the after hours procedures or she would have someone call. I had to digitally accept every side condition of this vechile and the rep expected me to just leave it at this dump unchecked. So an hour later the business rep finally calls and his resolution was take it somewhere else. 1.5 hours later I arrived at a dealer who took the truck then charged me for going over the miles. Definitely will be exploring other options.Bryan M.
Equipment drove horrible. Sounded and felt like it was about to fall apart. I drove 4 miles and was charged over $21 in gas. I do not recommend this location.ZONDRA B.
Excellent service and super helpful will definitely recommend! Thank You.KIMBERLY C.
It was a great experience, I will return in the future. Treated with respect and professionalism.bridgette T.
El cliente no dejó un comentario.Amy C.
the guy working was very helpful and i have not complaints whatsoever. He took care of everything quickly and with a smile. Only reason for the lower rating was its not a clean location or in good shape.Steven G.
El cliente no dejó un comentario.SAMANTHA H.
El cliente no dejó un comentario.PETER N.
This was in an extremely bad part of townRICHARD M.
El cliente no dejó un comentario.PHYLLIS D.
The two gentlemen that helped me check were great. They were very expedient checking me in.Mark E.
Very friendly staff and service oriented. Thanks for great service.Jeffrey S.
Great customer service!Mark E.
Helpful staffAdrene F.
Provide more employeesCAROLYN R.
The app was not working, so we had to go inside to pick up our truck and none of the staff were wearing or even had a mask.Nicholas R.
First, the standard maintenance checklist should include checking wiper-blades. I lost TWO HOURS of driving time by having to wait for "roadside assistance" after discovering the problem quite some distance from the pickup location. Second, the gentlemen were nice enough, but they really didn't inspire a lot of confidence... no uniforms, the shop looked like a total mess, and they didn't offer some of the most basic moving supplies that I expected U-Haul to be able to sell me.Brian B.
Excellent service, office staff very professional.WILLIE J.
James was great had everything ready when I got there and got me out of there quickly.Gregory T.
El cliente no dejó un comentario.Gregory T.
Very helpful and professional. Could not have asked for anything better.Paola S.
El cliente no dejó un comentario.Ciera G.
El cliente no dejó un comentario.CHARLES F.
El cliente no dejó un comentario.William M.
Courteous, clean, and professional. My husband left our old house keys in the truck and they made sure we got them. I would 10/10 recommend.James B.
El cliente no dejó un comentario.Sandra B.
El cliente no dejó un comentario.Susan R.
James was very helpful and very fair. Uhauls computer system quoted one price and emailed a confirmation with a different price. James made sure we were taken care of.RICKEY GLENN P.
El cliente no dejó un comentario.Tom M.