Customer Reviews for Malachi Enterprises LLC
(U-Haul Neighborhood Dealer)

172 comentarios

1765 34th St S   Saint Petersburg, FL 33711

(727) 548-4684

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/2/2022 - 12/3/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(727) 548-4684

1765 34th St S
Saint Petersburg, FL 33711

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/2/2022 - 12/3/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I would not consider this a U-Haul location, don't know what I would call it. Had ordered a hitch to rent and did not have it. I had to run down the steer and buy one for $100 and this is the only time I will ever use a hitch. Had signed up to have the trailer hitched up for me and that was also not provided. If it wasn't for the great drop off location I would never use nor recommend U-Haul

Jay W. 
Clasificación:
3.0

Desk clerk could be more helpful with lock box process.

Wayne F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
2.0

El cliente no dejó un comentario.

JON M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JON M. 
Clasificación:
1.0

The guy was cleaning dog shit off a plastic tray with a hose right by the front door while trying to call his boss on a broken cell phone to write up my rental contract. He handed me the phone and I had to walk to the other side of the lot cause I couldn't hear over him yelling at his pit bulls. Never even saw the inside of the office and I did not want to go in anyway for fear of catching a disease. Somebody from uhaul should REALLY visit this location to see the level of service you are putting your name on.

Clay A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
3.0

They have a Pitbull cage in the "lobby" area.

Michael H. 
Clasificación:
4.0

I was concerned going in, but the mobile pickup on a Sunday when the main location was closed worked very smoothly with the app.

Reece N. 
Clasificación:
1.0

I need to speak to support stuff ASAP regarding charges that were made on my card

Sara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diana H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Katherine D. 
Clasificación:
1.0

Was hard to locate this place and there was no one there

donna S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris T. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jill G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Gary L. 
Clasificación:
5.0

Always my go to everytime I need a uhual. Extraordinario servicio al cliente

DOMINIQUE B. 
Clasificación:
4.0

James was great in helping on the drop off. Very focused on customer satisfaction

Richard K. 
Clasificación:
2.0

Filthy location and never did see the name of the business anywhere on a sign.

Donald S. 
Clasificación:
3.0

James was excellent,

mike E. 
Clasificación:
2.0

I had to unhook the motorcycle trailer and put it back in place. Is that normal? the other location the sale rep did the hook up and un hooking. My back hurts....

DANIEL C. 
Clasificación:
5.0

Best customer service

DOMINIQUE B. 
Clasificación:
1.0

Booked a 26' foot truck a week in advance. A day prior to my move (3 bedroom house) I get a call stating that there is only a 15 foot truck available. As you could imagine it did not make for an easy move. Very unhappy

Matthew R. 
Clasificación:
2.0

El cliente no dejó un comentario.

dave S. 
Clasificación:
5.0

Staff was extremely nice and willing to help in any way they could

ALEXANDERA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY W. 
Clasificación:
2.0

Operator could not hook up the secure chains and my son had to do it for him. The fee was set at $16.00 but I was charged $60.00 and still await the refund. When I used a different U-Haul location a few weeks ago to rent a similar trailer we did not hav these problems.

Ian M. 
Clasificación:
5.0

Excellent customer service!

JACQUELINE G. 
Clasificación:
1.0

I was scammed. This is a complete scam. I was told it would be 29.95 plus 99 cents per mile. I made bought it online. When I got to the place, it was so gross and messy, but thats besides the point. This shady dude told me it'd be 100 dollars. I was like but it said 29. He said it was for a "down payment". I was like ??? It didn't say that online. He said to me "oh they don't tell you anything on the site". I was so confused but I didn't have a choice. I needed the trailer so I could move. Fast forward and I take it back and now somehow I owe him $400????? How?? 29.95 +123 miles somehow made me owe 400 dollars?? Needless to say I'm never ever using this garbage company ever again. Absolute scam.

Grayson M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
1.0

Be extremely careful if you absolutely have to rent here: take photos of everything, inspect every square inch of the equipment, and record everything you can. Would strongly recommend you rent literally anywhere else.

Kate H. 
Clasificación:
1.0

The truck was fine, but the Furniture Dolly, furniture pads and utility dolly where not in the truck. Luckily my moving help crew had their own equipment.

DENIS R. 
Clasificación:
5.0

They are somewhat a little bit far out from Gadsden but they were worth the drive

Jay P. 
Clasificación:
4.0

Very nice and easy to do business with, overall a excellent experience. No complaints at all.

Steven K. 
Clasificación:
1.0

No bathroom at this pick up location, bad customer service, and a huge rip off. The cost was more than double what I thought.

Crystal blue G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN W. 
Clasificación:
4.0

Convenient location for area. Owner was nice.

Pauline C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

The guy that I deal with there is always very friendly and helpful.

Edward M. 
Clasificación:
1.0

There were live roaches inside the truck. I had to load the dolly on the truck myself. Also, I was charged an additional fee after I returned the truck.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDERA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDERA S. 
Clasificación:
5.0

super nice people that were very helpful.

Karen M. 
Clasificación:
1.0

I was double charged, I had payed cash for the truck on the 3rd, then on the 4th noticed a charge from Malachi inc. LLC. The truck had been returned in the condition it was received in, with the same if not more gas then it had in it. Will not recommend U-Haul to anyone!

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

They were closed during listed business hours when I tried to return it had to make numerous calls to find out what to do with the trailer

JOHN S. 
Clasificación:
5.0

Treated us like he has known us for years.

JAMES W. 
Clasificación:
5.0

Very helpful

JOHN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

John S. 
Clasificación:
1.0

I called 2/15/22 to confirm my reservation and truck was ready for my reserved time on 2/16/22. I was then advised after I called in that no trucks were available at my reserved location for 8:00 am on 2/16/22. The night before my reserved time I was told I would now have to drive 30 mins north to gather my truck in a St Pete FL at 10:00 am. Arrived at 10:00 am. Owner of independent facility arrived late at 10:30. Location of this facility was not safe location and unreal U-haul would allowing conducting business out of this property. This delayed my scheduled movers to load and unload my property in my move and had to make them wait. Caitlin of the Tampa office advised my card would receive $50 refund following my payment for the u-haul has been 3 days and yet to receive $50 refund as promised.

TANNER V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sandra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAKEVIA P. 
Clasificación:
3.0

not cleaned dirt in cab

PHILLIP R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE V. 
Clasificación:
3.0

The owner was very nice, he did a great job except he didn't inform me the drop off location had changed after I changed to a larger trailer.

HOMER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY PAUL T. 
Clasificación:
5.0

No improvements needed.

MAGAN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

BASHA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRADFORD R. 
Clasificación:
5.0

Service was friendly and adapted to my time change. Easy late night drop off if needed. Quick check in and return process.

James S. 
Clasificación:
5.0

Excellent service and help. Will rent from this location again.

WILLIAM M. 
Clasificación:
5.0

Quick and easy process on check out and return

KEVIN L. 
Clasificación:
3.0

Had great customer service.

SEDIONIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHIA B. 
Clasificación:
3.0

Not to use twice

Daniel N. 
Clasificación:
3.0

improve the communications between the on line and actual office transactions. If the office had not been open I would not have been able to complete my transaction.

Willie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMARCUS P. 
Clasificación:
5.0

The vehicle cabin wasn't clean but I wiped it clean before using. It was great mechanically and well maintained. And the personnel was great.

MARK JOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda S. 
Clasificación:
5.0

James is a sweet, hard working, honest man. Can't go wrong with that!!!

CECILE B. 
Clasificación:
5.0

It's a little crowded on the lot. So much so, that you have to park your vehicle on the street. However, they did pull the truck out of the lot for us. Other than than, I would most definitely use them again.

Lawrence B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
1.0

ATTENDENT was not well trained and had a customer with issues in front of me, spend a full hour to pick up my trailer when the order was already in the system

DANIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEOFFERY JAMES-K C. 
Clasificación:
5.0

Great people.

HARVEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERALEXA S. 
Clasificación:
3.0

cln equip & location

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosita C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Pretty crowded with u-hauls, otherwise, very smooth and nice people!

robert R. 
Clasificación:
5.0

Truck was in excellent condition. The whole process took me less than 5 minutes. Very efficient and knowledgeable staff.

LIUDMILA B. 
Clasificación:
5.0

Servicio al cliente de excelencia.

FAYE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATAWSHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELLE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARILYN G. 
Clasificación:
1.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
4.0

This location was made up of a couple vacant store fronts, so there was no U-haul signage, and the office area looked a bit sketchy. No other problems with the pick up and the office attendant was personable and efficient.

PAUL J. 
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