The lady at first desk was rude and told me a whole bunch of wrong informationZyair J.
Customer Reviews for Malachi Enterprises 2
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nobody there to give keys, no one answers phone. Neighbor businesses shared the place is never open on time and customers always complain. Was on phone 45 min trying to resolve. Never again!Micheal C.
The van I had reserved was not available when I arrived but the owner did everything he could to correct the problem and was very apologetic. After a long day this could have been a bad situation however He turned it around and I was happy with the outcome. I will rent from this location in the future!SUZANNE S.
El cliente no dejó un comentario.SHAUTON H.
And I keep calling no answer ðŸ‘ŽðŸ¾PRECIOUS P.
Worked out perfect, then the uhaul work force was greatSTEPHEN H.
El cliente no dejó un comentario.SHIRLEY M.
Very Professional Staff, Very knowledgeable Made my experience a Great One !!ANNIE M.
They try to overchargeJose C.
Denise was outstanding. I called ahead to say we were on our way and running late. She had everything ready for us and even pulled the truck to the curb for a speedy transaction. She was friendly and polite. A great asset to your business.JAVED C.
I rented a truck for one day and was charged for 3. I was charged for 2 additional days that I didn't have the truck. I have been trying to contact the location that I rented the truck from for over a week and every time I call I am told to call back when the owner is present. I'm seemingly being given the runaround because the owner is never available. One associate took my contact number for the owner to give me a call back, but I still haven't gotten a call back. I don't see why it's so hard to get this issue resolved. The center located at 4341 34th St S Saint Petersburg, FL 33711 has been unresponsive.Omar B.
El cliente no dejó un comentario.EDWARD M.
El cliente no dejó un comentario.CHARLESIE R.
El cliente no dejó un comentario.SEAN T.
They helped me out with everything I needed and it was only their first week working there!KEVIN R.
Better app. Check in experience was awful. Uninstalling and reinstalling U-Haul appâ€¦still didn't work. Wasted approximately 45 extra minutes.Freddy M.
Customer service was very helpful and friendly when I called about the drop off location. It was a Sunday, so the office was closed.Kristen M.
Staff was great. Location is a bit run downMICHELLE C.
Nothing, everything was great!TERRENCE W.
El cliente no dejó un comentario.JOHN B.
I returned the truck to them at 10:30 am Thur and the office was closed and I waited until after 11:15 am and put the key in the mailbox. They were supposed to be open and no one was there. They didn't answer the phone for 3 days and then they charged me $20 for after hours drop off, I have a picture of the truck and the time and date and where I drop off at. I want my $20 back or I will call BBB and the news to show how you took advantage of an old sick man because you thought you can get a way with itGERALD C.
Can interior has glitter and debris in it. They also over billed meTHOMAS Z.
The problem I had has nothing to do with the location. The ladies at Malachi went above and beyond to help me with my rental experience. However, the U-Haul computer system was a hindrance to everything they tried to do. Now, there are charges on my credit card because the system listed the wrong vehicle, mileage and gas amount. Each time I try to get through with the email U-Haul provided I receive a cannot be sent message. U-Haul needs to do better by their vendors.Kenyetta W.
Great customer service very well mannered very professional I would highly recommend this locationDORIS S.
El cliente no dejó un comentario.jay W.
The personnel were friendly and efficient. Because of the weather, I was given a ride home which went above their duties. The only van I was able to rent was too big for me. Next time, I will make a reservation.BARBARA C.
El cliente no dejó un comentario.CASSANDRA M.
Very professional, informative, knowledgeable, personnel. GREAT Service!!JAMES S.
El cliente no dejó un comentario.E felicia B.
Location was closed 4 hours before scheduled closing time and the return process was tedious. When attempt to call during posted business hours, the phone was not answered.Robert G.
Charged a fee for dropping truck off at a closer location due to not knowing the area after moving over 2000 milesGuy M.
It took over an hour to finish the pickup of the truck because (according to a helpful CSR on the phone) the GPS signal doesn't activate unless you are at the door of the facility. Although we were in the parking lot near the truck, the "Pick Up the Truck" button would not display. Next time, make sure the customer KNOWS this.Lawrence H.
El cliente no dejó un comentario.Jerry M.
El cliente no dejó un comentario.GAIL H.
Nothing, everything went better then expectedWillie C.
El cliente no dejó un comentario.James W.