Customer Reviews for Maktech Fleet Solutions
(U-Haul Neighborhood Dealer)

121 reviews

117 Maktech Cir Ste 107   Melissa, TX 75454

(972) 837-4174

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(972) 837-4174

117 Maktech Cir Ste 107
Melissa, TX 75454

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James McDonald 
Rating:
5.0

Customer did not leave a comment.

Steven Scheinost 
Rating:
5.0

Customer did not leave a comment.

Jeremy Morgan 
Rating:
1.0

The new Truck Share and App based rental is completely broken. Inventory is inaccurate and the local operators do not have equipment setup properly to allow the "automated" intent of the process to work. After I made my reservation I was shifted to multiple other locations, assured access but ultimately left with out. This caused me to have to hitch hike after being on hold for 30 minutes all in the cold weather because Truck Share locations have no humans and a broken system. Upon check in of when I finally got a truck from an alternate location I was forced to take pictures three times of the vehicle ultimately never seeing a success in the checkin. The charges were also double what I was quoted on the rental reservation. I would not recommend this to my worst enemy.

Brandon Swink 
Rating:
4.0

Customer did not leave a comment.

Sue Tyson 
Rating:
5.0

Great customer service. Melissa was very friendly and informative.

Chirag Panchal 
Rating:
5.0

I needed the truck for an additional day left a message and received a call the next morning informing me the extension was made. Customer service was a 10/10,

Tracey Dean 
Rating:
2.0

Not friendly. No one showed me the truck, how to work it, and no one explained to me about the gas for return. Was told truck had half tank of gas and needed to return with same amount. When I returned truck with more gas than was in it when I took possession, I was told there was not enough gas and still got charged a gas fee. I explained how I did what I was told to do and still was charged a fee. So would have been nice to have someone explain to me at pick up originally.

Kathryn Gibson 
Rating:
5.0

Very courteous, polite, and professional.

Sigidfredo Fredd Cordero 
Rating:
5.0

Better instructions for after hours drop off.

Tim Mathison 
Rating:
5.0

Customer did not leave a comment.

Pravin Hagavane 
Rating:
5.0

Customer did not leave a comment.

Gustavo Del 
Rating:
4.0

Customer did not leave a comment.

danon CHALKER 
Rating:
5.0

Customer did not leave a comment.

EMISON MATEMA 
Rating:
5.0

Customer did not leave a comment.

Larry Schwabauer 
Rating:
5.0

The windshield wipers need to be replaced.

Bruce Maxwell 
Rating:
5.0

Customer did not leave a comment.

Mark Skelton 
Rating:
5.0

Customer did not leave a comment.

jeff mark adkins delong 
Rating:
5.0

We’ll be using again

Ray Echols 
Rating:
4.0

The app was a little confusing, but there was a man onsite who helped me.

TERESA Donovan 
Rating:
5.0

Customer did not leave a comment.

Travis Edwards 
Rating:
5.0

Customer did not leave a comment.

Steven Scheinost 
Rating:
5.0

All went well

Walter Mitchell 
Rating:
5.0

Customer did not leave a comment.

Brian Hills 
Rating:
5.0

Customer did not leave a comment.

KENETRIA SMITH  
Rating:
5.0

Great

HAROLD COCKRUM 
Rating:
4.0

Very friendly and nice employee .

BIJAN GHODRATI 
Rating:
3.0

The entire experience was stressful from beginning to finish.

Alan Carvalho 
Rating:
2.0

Let new customers know that this location & office does not have a sign on door showing Uhaul….

Richard Whiteside 
Rating:
5.0

Friendly and efficient

Ernest Mathews 
Rating:
5.0

Customer did not leave a comment.

Quinton Carter 
Rating:
4.0

Your online system was glitchy

Nicole Schweitzer 
Rating:
4.0

Customer did not leave a comment.

Robert Ernst 
Rating:
5.0

Customer did not leave a comment.

James Mosby 
Rating:
5.0

Customer did not leave a comment.

JULIAN PURDY 
Rating:
5.0

They were very professional!!

David Hoepner 
Rating:
1.0

Charge you a cleaning fee even though I have a video of my mom sweeping it . Door is broken . Items ruined by the door not being sealed properly

Quin Kelly 
Rating:
5.0

The truck shook badly between 45-55 mph.

ADAM SMITH 
Rating:
5.0

Customer did not leave a comment.

Catherine Neff 
Rating:
5.0

Customer did not leave a comment.

Kevin Anderson 
Rating:
4.0

Customer did not leave a comment.

DANIEL DOWNEY 
Rating:
4.0

Customer did not leave a comment.

Michael Johnson 
Rating:
5.0

Customer did not leave a comment.

SAMUEL CATES 
Rating:
3.0

Excellent staff very helpful, friendly and attentive.

GARY DEESE 
Rating:
4.0

Customer did not leave a comment.

Samuel Lubin 
Rating:
5.0

Went perfect. Always satisfied with UHaul, no matter where I go. I rate you up there with a company called ULINE. Which is by far, the best company I have ever dealt with. Thanks!

TIMOTHY LOYD 
Rating:
1.0

Stock a broom for when the customer asks. Only used cabin and agent charged 25$ for dog hair. I disputed this and was told the vehicle was unrentable. 25$ lost a return customer to all sites. Gouging like it was commission. She wouldn't have noticed the hair had I not pointed it out - they were in doggy car seats with blankets and my things were covering most flat spaces as I didn't use rear cargo at all.

Eric Charron 
Rating:
5.0

Customer did not leave a comment.

Greg Banks 
Rating:
5.0

Customer did not leave a comment.

Russell Elliott 
Rating:
4.0

Customer did not leave a comment.

Joseph Polyi 
Rating:
3.0

Customer did not leave a comment.

John Duffield 
Rating:
3.0

Customer did not leave a comment.

Jim Tran 
Rating:
5.0

Nice and clean friendly staff. Would definitely use again. A++++

David Shams 
Rating:
5.0

The lady helped me because the app would not allow me to login. She was very kind and knowledgeable.

Lynette Ayala 
Rating:
5.0

Customer did not leave a comment.

Samantha Wakfield 
Rating:
5.0

Customer did not leave a comment.

Dornielle Wallace 
Rating:
5.0

excellent help by the owner to get my lighting connection to work

Steve Lavey 
Rating:
5.0

Customer did not leave a comment.

maria sisk 
Rating:
5.0

Customer did not leave a comment.

Zachary lewis 
Rating:
4.0

Customer did not leave a comment.

Barry Turner 
Rating:
1.0

Entered wrong fuel level

Naveen Suggala 
Rating:
3.0

Trucks were dirty , the windshield I have to clean beacause you can not see anything In the cargo area there was a lot of mud and I have to clean too

Erhart Hernandez 
Rating:
5.0

Customer did not leave a comment.

RODWELL MCDANIEL 
Rating:
5.0

Jennifer was awesome to work with!

DAVID WILSON 
Rating:
1.0

Got over charged for nothing and it’s A pain in the ass to try to get resolved

ryan perez 
Rating:
5.0

Customer did not leave a comment.

Angel Pence 
Rating:
4.0

The only thing bad I have to say about this location. Is I sat outside to wait to return the truck for a while before I realized it was open due to the door saying not open till 8:00am

BETTY BENDER 
Rating:
5.0

Customer did not leave a comment.

Anil Kumar 
Rating:
5.0

Customer did not leave a comment.

justin fay 
Rating:
5.0

Customer did not leave a comment.

Gage Beghune 
Rating:
3.0

The cost was excessive for what i rented and did not receive any deposit back. But all went well and got job accomplished. I would recommend on car dollys be equipped with some sort of wench to help load a vehicle that mechanically drove onto it.

DAVID HALE 
Rating:
1.0

Rep at pick up was very unhelpful with app not working and would not add additional driver. Did not have furniture Dolly as paid for and did not offer to supplement with anything else. Check engine light was on when vehicle but rep already left within 2 minutes of key exchange.

Jessica Tester 
Rating:
5.0

I had a great experience. No improvement comments at this time.

MARY GRUBBS 
Rating:
5.0

Customer did not leave a comment.

Brandon Atnip 
Rating:
5.0

Customer did not leave a comment.

Julie Griffiths 
Rating:
5.0

Customer did not leave a comment.

Jay Brooks 
Rating:
5.0

From corporate perspective, could not do express check-in because app still reflected original reservation location…not this final/revised location.

Jim Hawkins 
Rating:
5.0

The young lady was very helpful and understanding, especially since I forgot to the dollie. Thank you for all your help.

Ty King 
Rating:
5.0

Customer did not leave a comment.

betty schamburger 
Rating:
4.0

Good people. Regular girl was out so paperwork was a bit slow.

Abbe Lester 
Rating:
3.0

Dirty, had a tire I had to air up everyday. Should have fixed the flat. Rail gate was damaged and wouldn’t work properly. It was the only pickup that they had.

FRED THOMAS 
Rating:
5.0

Customer did not leave a comment.

Robert Ernst 
Rating:
5.0

Customer did not leave a comment.

Jennifer Case 
Rating:
1.0

Showing 19.95 and charging 70$ Per is not a fair business

surya nethi 
Rating:
4.0

They were great. The dolly I rented was a little muddy but all in all great service.

JUSTIN TUCKER 
Rating:
5.0

Customer did not leave a comment.

Brent Young 
Rating:
5.0

Customer did not leave a comment.

HARRY DOERR 
Rating:
5.0

Nothing, they were great as is

Michael Brooks 
Rating:
5.0

Tell them up front you have to do all the return info online at the drop off site. This caused you to lose a long term customer. I had to go to the drop off site three different times because of this lack of information.

Edward Jolin 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gibbs 
Rating:
5.0

The person at the desk was very helpful.

Henry Carsten 
Rating:
5.0

“Bob” was very friendly and immediately helped me as soon as I pulled in. One of his employees quickly un-hooked the trailer. I can’t say enough about this operation. Very professional, friendly and organized operation.

James Renstrom 
Rating:
5.0

Customer did not leave a comment.

Rufus Ashley GARCIA 
Rating:
5.0

Customer did not leave a comment.

Russ Prohehl 
Rating:
4.0

Customer did not leave a comment.

Gillian Redfearn 
Rating:
5.0

Customer did not leave a comment.

Fred Milligan 
Rating:
5.0

Customer did not leave a comment.

Joseph Jackson 
Rating:
5.0

Customer did not leave a comment.

Wayne Wise 
Rating:
3.0

Take a picture of how much gas is left so you can dispute the charges when they say you drop it off with less and they want to charge you more.

Leonardo Perez 
Rating:
5.0

Customer did not leave a comment.

Diana Donald 
No reviews have been submitted for this location.

Additional Services at this Location

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