The customer service and friendliness was outstanding. I thoroughly enjoyed doing business here.david P.
Customer Reviews for Mainway Service Center
(Distribuidor de U-Haul del vecindario)
Claremont, NH 03743
(Rt 11 & 103)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 7/3/2021 - 7/5/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Eric W.
great servtceAndy H.
El cliente no dejó un comentario.KAMILLA L.
Regarding Website, when I reserved on line I was not clear where to resevee for over 24 hours?Peter J.
I needed a trailer but none available for a 50 mile radius. Van that I rented was costly to me.PHILIP L.
Make it easier to access online checkout.HANK A C.
El cliente no dejó un comentario.Wendell S.
El cliente no dejó un comentario.Susan D.
El cliente no dejó un comentario.Logan K.
Roger A+Dana F.
El cliente no dejó un comentario.Rachel N.
El cliente no dejó un comentario.Todd G.
Roger was great, helpful and a pleasure to deal with!Donald N.
Make the check out process better.. Make the mobile version user-friendly. What a nightmare. Overall okay though..Jennifer C.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.FRED M.
Nothing to improve here. Location was closed when I arrived. Key drop off spot well marked. Easy spot drop off for 26' truckMichele R.
The gentleman at the desk was wonderfully helpful- made the whole moving experience so much more pleasant.brenna C.
El cliente no dejó un comentario.Sultana K.
Mainway provided excellent serviceBecky V.
The online check in protocol is absolutely ridiculous. Why do you gave to call two contacts before releasing the truck? You already have my license and credit card info. If you are going to require that then you should verify well before the pick up date- it's a total waste of time.michael M.
El cliente no dejó un comentario.Tanya D.
No problems.CNC N.
The service was good once I was able to get the attendants attention.Stephanie L.
uHaul screwed up massively by confirming my reservation for 7:00a via email and then the van was not available until 8:30. Also you charged the WRONG CREDIT CARD. You should have charged the card used to book the reservation. I blame uHaul Corporate for their horrible customer service, just absolutely awful. Utter lack of regard for people who are paying a lot of hard earned money to move themselves. Working class people. This is truly shameful.Darius L.
El cliente no dejó un comentario.Victoria H.
El cliente no dejó un comentario.STEPHEN M.
I had a terrible time with the app. My location was changed without my knowledge. I had to call to get the new location text to me. It didnt already have the appliance dolly wasn't in it. I had to inquire. I dropped it off at 530pm same day. Couldnt figure out how to sign it back in or whatever on the app. It was terrible. The full payment wasn't taken off my card so I now need to call collections.The only saving grace was it was clean and safe to transport my belonging.Angela F.
There seemed to be issues with the computer system. The owner of the location was nice and courteous.alan C.
El cliente no dejó un comentario.Jane H.
El cliente no dejó un comentario.Jane H.
El cliente no dejó un comentario.Dartelle D.
The place needs more employees so the one guy isnt overwhelmed with workAllen A.
El cliente no dejó un comentario.Darci S.
The location states it opened at 8am. I arrived at 8am as that is when my reservation was for (8am-2pm). No one was there and the door was locked. I called the location and then a man came to the door 20 minutes later. It took about 30 minutes to receive my moving truck. Even though I had already reserved the truck online. When Roger walked us out to the truck he opened the back and it was filthy. Still trash inside!! I couldn't believe it. However, I was desperate to get out as I needed to move today. Still was charged with a picking my truck up at 8:00am even though I didn't receive my keys until 9:00am. After my mom I tried to drop off my truck through the online option. Yet I wasn't able to as the app said the milage didn't match the milage on the truck assigned to me. So clearly the truck I rented was not the truck I received. This is really no way to do business. The next time I need to move I'll gladly go somewhere else. This place isn't worth the time or the headache. More like a complete waste of money.Shelby K.
VERY easy to find, easy parking, nice service.Ashley S.
Mainway Service Center is my go-to place for a local U-Haul rental. Checkout was fast, service friendly, and the van was perfect for my needs. I was very pleased with my experience at Mainway!Jennifer P.
El cliente no dejó un comentario.Charles M.
Roger was friendly and processed the paperwork quickly. The van was ready and parked out front. He adjusted the invoice to reflect the accurate mileage after the rental. I've used Uhaul in Peabody, Cambridge, Somerville and in many locations in NH, this was the best experience so far.Joanne R.
El cliente no dejó un comentario.VICTORIA O.
Exceptionally easy process to get in, do what I need with a truck rental, return and be on my way. Very helpful and friendly service.Scott P.
Great did the job we needed.Kristina N.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.GLEN L.
El cliente no dejó un comentario.RICHARD K.
As always, the folks at Main Way Service center are always professional, cheerful and make you feel at ease. I truly appreciate their personalized service and caring.linda W.
El cliente no dejó un comentario.Melinda T.
The equipment was in excellent shape, available on time and as advertised. Was able to drop off using the key drop which made my schedule easier.Philip H.
El cliente no dejó un comentario.Henry B.
Called U-Haul to ask for an additional hour for drop off because I work until 5 o'clock. Lady on the phone told me it was fine as long I had it back before six. I was never told there was an additional charge for getting the truck back 36 minutes past 5? Very misleading information and fees were kept hidden from me. I've placed a complaint about 5 days ago and have still heard nothing. Will not use U-Haul again in the future.Cody T.
El cliente no dejó un comentario.francis S.
Mainway has always been great to work with. I've rented U haul trucks and trailers for over 20 years with them and highly recommend them!TIM A.
El cliente no dejó un comentario.Christopher T.
El cliente no dejó un comentario.Debra L.
El cliente no dejó un comentario.JAKOB R.
El cliente no dejó un comentario.Alton F.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.eino A.
El cliente no dejó un comentario.William G.
The man that helped us was very niceEmily F.
El cliente no dejó un comentario.kevin S.
El cliente no dejó un comentario.Danne M.
El cliente no dejó un comentario.cody Z.
El cliente no dejó un comentario.Sam M.
See my comments above.Mary C.
El cliente no dejó un comentario.matt P.
El cliente no dejó un comentario.Mike B.
El cliente no dejó un comentario.Samantha M.
El cliente no dejó un comentario.clide Q.
Excellent service.Frank S.
Do an under cover visit yourselves to experience what we dealt with. Would recommend pulling their Uhaul contractsCharles A.
El cliente no dejó un comentario.Lauren P.
no improvements necessaryRandall B.
El cliente no dejó un comentario.Patrick B.
El cliente no dejó un comentario.Pete U.
El cliente no dejó un comentario.Scott W.
El cliente no dejó un comentario.Carl C.
El cliente no dejó un comentario.Prashanna S.
El cliente no dejó un comentario.Doug B.
El cliente no dejó un comentario.michele T.
Not a thing Roger was great and very helpful. Thanks RogerAlbert S.
The truck was ready and clean (cab could have used sweeping sand from the driver's side floor). The support given by the owner of the facility was good and helpful, so from that standpoint, it was a good facility for renting one of your vehicles. The reason for not giving it a goo or better rating is the facility is an old, and some what run down auto servicing facility, and not a clean shop with well displayed moving accessories (boxes, tape, pads etc). I believe he had the moving accessories, but nothing was in a clean and well laid out manner. That said, the next time I need a U-haul vehicle or trailer, or if someone asks my recommendation, I would gladly go back to that site and recommend others do as well.Louis E.
El cliente no dejó un comentario.Ellen S.
Always the best and super friendly!!richard S.
They were a pleasure to deal with. Very nice people. The cargo van was exactly what I needed. It was clean & easy to maneuver.cory B.
El cliente no dejó un comentario.Lisa R.
I rented a cargo van. The van smelled strongly like a farm. The furniture pads were not clean, and had the same strong odor. The appearance and display of UHAUL equipment inside the building could use improvement. The attendant who handled my order lacked professionalism and good attitude.Mina P.
The truck sounds like it shifts loud and long to get to drive. Ty for should good servive..Donna L.
El cliente no dejó un comentario.Stein H.
El cliente no dejó un comentario.chris S.
Very helpful and professional. Rental and return was swift and easy.linda W.
Roger was great! No problems at all.Patrick B.
El cliente no dejó un comentario.hillary W.
El cliente no dejó un comentario.James N.
El cliente no dejó un comentario.olwen W.
Just for the record, this is a review of "Mainway Service Center" NOT U-HAUL.Dwight D.
Went ok.John D.
It is all good.A. Fritz C.
El cliente no dejó un comentario.Thomas W.