I was overcharged for mt vehicle. They wanted to take more. I spent over 650 between a uhaul truck and storage for 1 day.Kyla C.
Customer Reviews for Mainstreet Wholesale
(Distribuidor de U-Haul del vecindario)
Jacksonville, FL 32254
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9:30 a. m. - 6 p. m.
- Mar. - jue.: 7:30 a. m. - 6 p. m.
- Vie.: 8 a. m. - 6 p. m.
- Sáb.: 7:30 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nice and smooth process with pickupDerrick W.
Nothing--- l was pleased.David H.
El cliente no dejó un comentario.angela A.
El cliente no dejó un comentario.WILLIAM S.
El cliente no dejó un comentario.Kathleen P.
Order was done online with confirmation number. Mainstreet Wholesale could not figure this out had to call U Haul. U Haul needs to train there locations on procedures checking out customers. Will not use this location againKenneth M.
El cliente no dejó un comentario.melissa W.
El cliente no dejó un comentario.katrina W.
El cliente no dejó un comentario.Tamara M.
Had to check myself in worker never inspected equipment clearly.. had a blow out on car dolly sat on the side of the road for three hours with 3 children. Asked for a refund on the car dolly since it was a nightmare yet to receive anything backJordan L.
El cliente no dejó un comentario.Clareesa R.
The experience was very disappointing and disruptive to our move. If you're interested I would prefer discussing it in person, there's too much detail to include here. These are not petty complaints but major flaws and your booking and delivery system. I have used U-Haul beforewith good success, not this time. Gracias.Eric F.
El cliente no dejó un comentario.David T.
The location was very clean and well kept and the gentleman who assisted me was very friendly but also didn't really seem to know what he was doing. I watched as he filled out the return form online and he was struggling to complete the task. Maybe some additional training for him? Other than that, it was also a good experience!Nicholas A.
El cliente no dejó un comentario.ramish B.
It was an old wholesale warehouse that wasn't maintained very well. One of the owners didnt know how to use the uhaul vendor website for my booking. I also wasnt provided appropriate paperwork. The truck we rented was filthly. We had to clean it before we packed because it was sticky gross and had a pair of old shoes that must have been underneath the seat for quite a few days as they had mold on them.Brianna E.
El cliente no dejó un comentario.carol J.
Great customer service. Pleasure working with.RICK G.
Ms. Marie was very nice and helpful. Her system did not respond for a while but she maintained her composure and continued to do her best to help me. I look forward to working with her again in the future.Sharleen C.
El cliente no dejó un comentario.Theresa H.
No improvement needed. I am constantly on a tight schedule, I was in and out and in a truck in no time. Exelent service! Thank you very much.Branko N.
They charge me for 120 miles where in I drive 20 miles also said I didn't return truck back until Monday at 2pm however I return the truck back the the same day by 6pm but was charged 214.00 dollars for the uhaul where in I was quoted for 35 miles for 80.00 dollars but only use 20 miles . poor customer serviceMICHAEL Y.
Great customer service with a smile! I will forever use thus location when I need a Uhaul truck. Thank YouLatoanya R.
El cliente no dejó un comentario.Kenzi Dale B.
El cliente no dejó un comentario.WILLIE W.
VERY NICE PERSONRichard P.
El cliente no dejó un comentario.Simon K.
It took me 1.5 hours to get the truck rented. This is a wholesale grocery store with one employee on Saturday and UHAUL is definitely secondary to that. Each time a person came to check out, the gentleman would leave me to handle them. He was a very nice older gentleman, but didn't know how to navigate through your UHAUL software. He actually had me do it for him. I didn't mind, it certainly sped up the process. There was a secondary verification error, that he didn't know how to clear and ended up calling someone for a tech assist. Once contact was made on the phone I was checked out in about 5 minutes. Perhaps this site should just rent via phone line? I know I had a schedule that was absolutely shot because of it. As for the truck, it was clean and ran well.Stephen L.
El cliente no dejó un comentario.DAWN S.
El cliente no dejó un comentario.Brian H.
customer app was filled out completely but when I arrived I had to resubmit ALL info. app was not working properly.Barry R.
El cliente no dejó un comentario.ALEXANDRA M.
Marie was exceptional. She accepted the truck after hours and was just great. The best. SidSidney C.
The customer service was excellent beyond beliefDarren W.
Nothing I think y'all have a great location. And very pleasant workers, and will send my friends others that looking to rent a u haul y'all is the best. Gracias.VERNITA T.
El cliente no dejó un comentario.Jeri W.
El cliente no dejó un comentario.pavel G.
El cliente no dejó un comentario.Jeremy L.
El cliente no dejó un comentario.kimberly H.
El cliente no dejó un comentario.David W.
Very enjoyable experience, well except that today I'm so sore from my move. Everything about U-Haul could not have been betterSTEVEN J.