El cliente no dejó un comentario.Cory R.
Customer Reviews for Mainstreet Consignment
(Distribuidor de U-Haul del vecindario)
Vancouver, WA 98663
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 10:30 a. m. - 5 p. m.
- Dom.: 11 a. m. - 4 p. m.
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RONALD W.
El cliente no dejó un comentario.Ron H.
El cliente no dejó un comentario.Rachel L.
El cliente no dejó un comentario.Christina S.
The salespeople were very helpful and made the whole experience easy.solomon V.
El cliente no dejó un comentario.christina S.
The drop off said he will charge me a $25 cleaning fee because of the dried dirt on the driver's plastic floor. This is Portland Oregon, Southwest Washington trip. It hailed. There was a huge downpour. I wiped up the water and wet dirt from boots but the dried dirt was there from previous rentals. I did not comment on the cleaning when picking up the 15' van because it's Portland Oregon! It rains! It's a moving van and I kept it clean but I'm not going to take a mop and clean the floor as if I work for uhual. Never dropping off here again... ps, we moved to Ridgefield where uhual is founded... I just think it's ironicMichael R.
Best little hole in the wall for all you're uhaul needs also look around there are hidden treasures everywhere.. The gentleman behind the counter was a 10 plus in his customer service skills and there was a lady there didn't get her name She was so polite and sweet to my granddaughter let her play while I was busy with paperwork.. Overall 100% better than the last place I rented a uhaul..I will be coming back definitely.. Plus there are a few items I need to buy... Thank you again the ChaviraCHRISTOPHER C.
Pricing is misleading. $19.95 per day ended up being 60 bucks.ceoia G.
Excellent fast service picking up van and dropping off. Thank you againAllisyn G.
El cliente no dejó un comentario.Richard N.
We got the trailer and inspected the outside. Got to our location to load and the whole thing was full of trash. It made it difficult to fit everything in that we needed to. It was not ideal to work around the trash.BELLA H.
El cliente no dejó un comentario.Susan M.
Very happy customer. Amber was very helpful and professional. She made sure everything went well and even came in early at 9am so I could start my move early. Thanks Amber!!!donald B.
Customer service rep was very polite and helpful!Rhonda S.
El cliente no dejó un comentario.cece B.
Easy process. Efficient and affordable..Trent H.
El cliente no dejó un comentario.marklon B.
El cliente no dejó un comentario.Randy P.
El cliente no dejó un comentario.TED W.
El cliente no dejó un comentario.GREGORYDUANE V.
El cliente no dejó un comentario.ADRIAN T.
Servicio al cliente de excelencia. Easy return and no issues with my cross country move.ANGELAHOPE M.
I was charged 82.00 plus 30.00 service fee for gas even though i left more gas in it than there was when i picked it up. Said there was a utility dolly in it but gave me an appliance dolly instead. Wouldn't stop talking to me about politics. Not a super experience.ERIN APRIL O.
El cliente no dejó un comentario.CHRISTINE M.
El cliente no dejó un comentario.Stephen C.
Cab was full of leaves, after signing contract, went out and he started to clean the U-Haul. U-Haul also had an exhaust leakCHRISTOPHER W.
El cliente no dejó un comentario.DMITRIY L.
The front windshield was filthy! Fully covered with dead bugs,dirt and dust. Even in the inside. The warning light that the window fluid was empty turned on within 3 minutes of leaving the location. This is first time I have rented from this location but I rented cargo vans from other locations several times in the last two months and every single time the front windshield was just as disgusting!! What is the problem?!? Uhaul expects the customer to return the vehicle clean inside! A clear window is a safety issue! The last thing any driver needs when driving an unfamiliar vehicle is the distraction of light bouncing off bug carcases and dirt. Wash the window. Only rent after checking routine fluids!Theresa G.
They corrected a oversight of the Hazel Dell location that failed to confirm equipment previously reserved.EDGAR C.
Bill treated me so well, worked to find a solution to fit my moving needs.. I I had a great experience and highly recommend !ANGELA P.
El cliente no dejó un comentario.LAMONT L.
Very friendly, courteous and efficient. The rental was just what I needed.RONALD C.
El cliente no dejó un comentario.Sarah W.
Absolutely the best rental experience with U-Haul. Great location, the guy was helpful and I came prepared. The motorcycle trailers are awesome. See you next time.Christopher S.
Main Street consignment helps with all your needs for your move.William D.
El cliente no dejó un comentario.gary J.
Just a little hole in the wall type agency, but the service was friendly, and efficient. The agent had to call someone to find out why the van could not be rented (not available) according to the website - even though yhe agent said it was not taken or reserved for the next three days. That is a Uhaul problem, and not the agents fault. You need to fix that because I was shunted over to a different vehicle due to that problem. Why does the website say a van is not available when it is sitting there unrented for the next three days ? The physical location worked ok, but with less amenities than typical of Uhaul. Friendly service made it better than it might have been otherwise.ROCK N.
El cliente no dejó un comentario.PEI-WEI W.
Parking area is difficult to get into and very small.Aubrie H.
El cliente no dejó un comentario.Gwendolynn S.
El cliente no dejó un comentario.GAIL S.
El cliente no dejó un comentario.KENDALL G.
Windshield wipers need to be replaced!!joseph M.
Let customers know ahead of time that this location does not open until 10:30 a.m. . Thankfully I remembered my cellphone and was able to do a remote return. That was a very easy, painless process by the way! However, a warning would have been nice. Still happy with the service U-haul provides.David A.
Better alignment between customer service reps and specific locations. I was supposed to pick up a truck from another location but the truck was not available. I was told that I would receive a $50 credit for the inconvenience but the local vendor knew nothing about that.Sam B.
online check-in FUCKING SUCKS. I'm never using that again.nathaniel H.
El cliente no dejó un comentario.Joy J.
El cliente no dejó un comentario.CASSANDRA W.
have more packing suppliesTODD NATHAN G.
The location was fine. The attendant didn't wear a mask. I have no idea whether or not the u-haul I used was even cleaned before my renting it. The truck itself was fine. It seemed a bit on the newer side although the cabin smelled a bit oily and gritty.John K.
El cliente no dejó un comentario.deresu G.
El cliente no dejó un comentario.Keith H.
El cliente no dejó un comentario.ROSALIE L.
The rental truck was old and had over 172,000 miles and never should have been rented out to go long haul. The springs on the right rear wheel gave out in the middle of the trip and so the right rear tire was riding on the wheel well. The van was bouncing up and down as a result and I was being shaken severely during the trip. Tried to call roadside assistance, but was on hold for a long time and eventually gave up. Drove significantly below the speed limit as the truck was leaning far to the right and was concerned about it tipping over. After finally reaching the destination the engine light was on. Called roadside assistance and someone came out to fix it. They put 4 quarts of oil in it, but the check engine light did not go off. This was a horrible experience that was dangerous as the truck was leaning so bad it was difficult to keep it in the lane. I was physically drained and emotionally spent from driving it. Because of the extreme bouncing, many of our belongings were damaged. This truck should never have been on the road. It was a horrible experience.KERWYN S.
Everything went very well. Excellent service!paula E.
El cliente no dejó un comentario.Steve R.
El cliente no dejó un comentario.James A.
Make the process easier when there is a different driver from the person who rented the truck. I wanted my son in law to drive and he had to provide his information but also info about my daughter/his wife that wasn't even relevant because she wasn't there or even going to be driving.trisha J.
the dirty truck was very old and not equipped to go across state lines and over mountain passes. The truck was filled with cigarette butts and smelled awful.KATHLEEN O.
El cliente no dejó un comentario.RUSSELL M.
El cliente no dejó un comentario.PHILIP N.
El cliente no dejó un comentario.VERNA M.
The guy was rude. Wanted us to park the trailer in a spot that was only a couple inches bigger than the trailer. Then said he was going to charge us $70 for footprints in the trailer. We thankfully had babywipes and wiped it all out AGAIN. It was pouring down rain.Heather F.
Have ball mounts available and also different packing materials (mattress boxes and covers).KEVIN C.
your website experience sucks big timeARTEM M.
Clarity on whether parking a personal vehicle on premises is allowed during the rental periodAlaina R.
Well everything was ready for me the gentleman I believe his name was Kevin was very professional when I called very helpful so I'd say to the next customer it's a convenient place to go with no hasslesRUTH G.
1. The customer before us took the key with them so we had to wait 45+ minutes 2. Gas was not as full as manager reported so we got charged $10 when we dropped it off fuller than when we picked it up. We were so tired of waiting that we just jumped in and left vs. pointing it out. Manager should have done better at recording upon drop off!Kristine S.
Truck was dirty inside. Agent saidâ€ I'll clean any thing you want. I feel the truck should have been cleaned before I rented.James G.
We tried to do mobile pickup of a van in North Portland. When we got there, we went through the whole pickup process, but the key for the van wasn't in the lockbox. I then waited for probably 15 minutes on the phone to speak with customer service. Once I was able to speak to someone, she let us know that there were no other vans available at that location, but got us set up with a different van in Vancouver. The pickup process went smoothly once we were in Vancouver, but it was frustrating to try to get a van closer to our house and have the keys to it just not be there. Drop off after we used the van was easy and straightforward.Rebecca C.
Smooth, easy and accommodating. Very positive experienceCHRISTIAN LYNN B.
El cliente no dejó un comentario.Randi P.
El cliente no dejó un comentario.DARRIN S.
I'd provide more helpful feedback if you didn't post it publicly automatically.Kenji N.
Nice people worked hard for me on Sunday.Michael S.
Inside of windshield not cleanmichael C.
El cliente no dejó un comentario.Anthony M.
Keep up the great work!Robert G.
Make sure the person knows what he's talking about and be more up to date on Custer satisfaction. Also have a clean truck ready not a filthy one so I can't see any damages to report.Mark U.
El cliente no dejó un comentario.Luke P.
El cliente no dejó un comentario.Matthew F.
El cliente no dejó un comentario.Johnathan G.
Great staff at this consignment shop/uhaul location. Very personal and attentive since it's a small operation! Lovely peopleamanda B.
El cliente no dejó un comentario.bill T.
El cliente no dejó un comentario.Sarah Justine C.
El cliente no dejó un comentario.Gregory A.
Friendly people. Easy to deal with.Greg F.
The rental location was great. However the van had a very very strong cigarette smell. Most likely the customer prior smoked a lot in the van. It was quite strong.Jason C.
El cliente no dejó un comentario.judatha K.
This place will not only try to rip you off but commits fraud. Went to pick up a prepaid dolly and the guy tried to charge us again saying the payment did not go thru. Showed him it had and the account had been debited. Rented us a dolly with a broken strap so we were stuck waiting on roadside assistance. Delayed the long trip by 5 hrs. A day after we returned the dolly the location tried to recharge the card, luckily we got an alert from the bank and were able to stop the transaction. Please avoid at all costs.Danyelle W.
The lot is hard to get in and out ofJames M.
Nothing to improve. Bill was very efficient and handled the transaction very pleasantly even when it was a last minute need on my part.Michael G.
Over all it's a good location.Adam K.
El cliente no dejó un comentario.Darin H.
Bill was great and very helpful. This is now my new spot for Uhaul!Philip H.
The owner tried to RIP us off after we returned the truck the same day we rented it; he demanded $260 after I paid in full!! Go anywhere but here!! SUCKS!!!Christy N.