Comentarios del cliente para Main Street

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Main Street

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Michael N. en

Grado:

The tow dolly was clean but the one ratchet was bent and didnt work like it should have.

Kevin P. en

Grado:

El cliente no dejó un comentario.

Erik R. en

Grado:

El cliente no dejó un comentario.

Randy A. en

Grado:

My first time renting a truck. The guy who helped me (Mike) was very helpful and patient.

Christina V. en

Grado:

I do not have a complaint on the person we receive it from, he's always wonderful! My complaint is with the Uhaul company itself. After over 3 years of use, they lost a WEEKLY customer. After receiving a faulty trailer where the break didn't work we had to drive it 2 hours away & out of state where it then came unhitched for us to find that the actual hitch system had been stripped. We waited OVER 2 hours on a VERY dangerous off ramp for a service guy who just "tightened" it back on & followed us to the local Uhaul company who then informed us we had to deal with it or pay even MORE for another one. After complaints to corporate, the "immediate" roadside that by the way is the biggest joke ever & far from immediate assistance nothing was resolved. Uhaul better be thankful no one was injured nor was a vehicle because if it had I would had not been a very nice person. So beware when renting in general from this company, there immediate assistance is a joke & false advertisement as it's far from immediate. They lost my weekly service, I'll go else where for a company who actually CARES about there customers.

Jason W. en

Grado:

El cliente no dejó un comentario.

Larry L. en

Grado:

Had trouble getting photo to go through on original rental through online rental

Eric J. en

Grado:

I was not happy having to drive an extra hour out of my way to drive all the way to Munfordville. Yes, his customer service was excellent and better than the lady in Leitchfield, but we were never notified of the change. Had an actual call been given or email sent, we would've prepared for the drive, instead we lost over two hours of our packing day. We will more than likely not be using this service again.

robert M. en

Grado:

El cliente no dejó un comentario.

JAMI B. en

Grado:

Very Friendly and helpful

vickey L. en

Grado:

Excellent service. Very efficient and helpful.

MARTY L. en

Grado:

Store hours could be better.

Shaun G. en

Grado:

El cliente no dejó un comentario.

Wesley S. en

Grado:

My experience was amazing and easy.!! We reserved our U-Haul on online the night before.. when we arrived everything was ready and quick . The only thing I wish you would change is the 3/4 tank of gas fill up. Why can’t you just make it fill it up when u bring it back. It’s hard to get it right on 3/4 of a tank.

melissa S. en

Grado:

El cliente no dejó un comentario.

MICHELLE J. en

Grado:

El cliente no dejó un comentario.

johnny D. en

Grado:

El cliente no dejó un comentario.

Shaun G. en

Grado:

Better lighting Stronger wifi so we can check equipment in and out with our smart phones for the ultimate convenience

Gary S. en

Grado:

El cliente no dejó un comentario.

tom M. en

Grado:

I had a hard time with the lock was not able to get it to lock

Sondra W. en

Grado:

This is close to our destination and was very nice

STACEY A. en

Grado:

U-Haul didn’t allow the extra 64 miles I had to drive to pick up the truck since that was they closes truck. I had to pay 60.00 in extra gas for those miles. A customer should not be penalized for the miles or gas to go pick up a truck.

christopher S. en

Grado:

Make it convient for your customers it is already a stressful situation (moving) so having to drive 50 miles to go and get a truck and trailer was a real inconvenience...I ordered 4 day prior to pick up. Completely messed up my loading schedule and did not get truck packed in one day..totally disappointed with uhaul...

eli D. en

Grado:

El cliente no dejó un comentario.

Garrett S. en

Grado:

Service rep at that location was extremely knowledgeable and friendly!!!

Don L. en

Grado:

El cliente no dejó un comentario.

Earl K. en

Grado:

El cliente no dejó un comentario.

Don L. en

Grado:

El cliente no dejó un comentario.

Melissa W. en

Grado:

El cliente no dejó un comentario.

Wesley S. en

Grado:

easy drop off without any hassles

Timothy C. en

Grado:

El cliente no dejó un comentario.

larry R. en

Grado:

All was good

Vicki P. en

Grado:

Never book through u hall.com, or by 800 phone# or phone app. ONLY do so through neighborhood dealer. Neighborhood dealers know what they are doing. Corperate people do not. Very disappointing experience. Never again. Again, only deal with neighborhood dealer. If you book through u hall.com or by phone app or via 800 # you will be very disappointed. When I picked up rental, neighborhood dealer was not allowed to assist because I used the phone app.

don L. en

Grado:

El cliente no dejó un comentario.

amber T. en

Grado:

El cliente no dejó un comentario.

Gail N. en

Grado:

The guy that runs this place is never there when u need a rental and won’t come in if u call him

jeff W. en

Grado:

El cliente no dejó un comentario.

DARRIS M. en

Grado:

El cliente no dejó un comentario.

bryan J. en

Grado:

Friendly and professional.

Paul D. en

Grado:

El cliente no dejó un comentario.

cheryl M. en

Grado:

El cliente no dejó un comentario.

jorge T. en

Grado:

El cliente no dejó un comentario.

kevin P. en

Grado:

Mike is always helpful and understands that I only have a limited time to pick up a trailer. Excellent service.

Brandon C. en

Grado:

El cliente no dejó un comentario.

Aaron H. en

Grado:

El cliente no dejó un comentario.

Mary K. en

Grado:

I left my cell phone in the truck and this location went the extra mile to help me retrieve it! Thank you so much!!

William F. en

Grado:

El cliente no dejó un comentario.

Kevin P. en

Grado:

The gentleman who owns/runs this location was very helpful! Will rent from him again in the future!

chris G. en

Grado:

El cliente no dejó un comentario.

Timothy G. en

Grado:

The man who signed us in was extremely friendly and nice.

max C. en

Grado:

Have a human actually on site.

Ronald B. en

Grado:

El cliente no dejó un comentario.

vicki L. en

Grado:

Personnel here are top notch for customer service. We have used him several times recently for bookings and he is very efficient. Highly recommend

Joye R. en

Grado:

Everything was great. Keep up the good work??

ARTHUR P. en

Grado:

Great Job by all.

vicki L. en

Grado:

El cliente no dejó un comentario.

BILLY H. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

El cliente no dejó un comentario.

boyd M. en

Grado:

El cliente no dejó un comentario.

SHAWN M. en

Grado:

All good

HELEN D. en

Grado:

El cliente no dejó un comentario.

KENNETH E. en

Grado:

El cliente no dejó un comentario.

HOWARD E. en

Grado:

El cliente no dejó un comentario.

SHAD S. en

Grado:

El cliente no dejó un comentario.

DANIELLE G. en

Grado:

El cliente no dejó un comentario.

JODY S. en

Grado:

El cliente no dejó un comentario.

FRANK D. en

Grado:

El cliente no dejó un comentario.

ALAN I. en

Grado:

El cliente no dejó un comentario.

RICHARD S. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

Used U-Haul twice in the past 6 years. Both experiences were excellent, no problems.

JEFF L. en

Grado:

AGAIN MIKE WAS NOT CONCERNED THAT VEHICLE WAS OVERDUE FOR SERVICE. "THEY GET TO THEM WHEN THEY CAN". AGAIN I FEEL THIS IS A REAL ISSUE FOR CUSTOMER SAFETY. EMPLOYEE WAS VERY NICE AND HELPFUL.

MIKE D. en

Grado:

El cliente no dejó un comentario.

DAVID J. C. en

Grado:

This is my local dealer and a great resource. Their drop-off service is first-rate. Thanks!

SHERRI K. en

Grado:

Excellent customer service!!!

DONALD L. en

Grado:

El cliente no dejó un comentario.

GRACE S. en

Grado:

Better hours. I had a $100 deposit and had to go there 3 times just to get it back.

JOYCE D. en

Grado:

El cliente no dejó un comentario.

PAM E. en

Grado:

El cliente no dejó un comentario.

HEATHER OF JIM R. en

Grado:

El cliente no dejó un comentario.

KENNETH E. en

Grado:

El cliente no dejó un comentario.

GLENDA B. en

Grado:

El cliente no dejó un comentario.

RICHARD S. en

Grado:

Great place and person do business with!

JEROME C B. en

Grado:

Check your reservations before the day before truck is requested to make sure you have the truck in stock for the customer. I had to pay and extra weeks rent on two properties because my truck was not at Munfordville location. The next closest truck was forty miles away and stuck in the ice. We wanted to move February 8 and didn't get to move til February 15

JAMES K. en

Grado:

El cliente no dejó un comentario.

RICHARD F. en

Grado:

I HAD A FLAT TIRE DURING MY TRIP. THE REPAIR WAS QUICK BUT I FEEL THAT IT SHOULD HAD BEEN CATCH BEFORE I HAD CHECKED OUT THE EQUIPMENT.

RICHARD H. en

Grado:

Owner very helpful getting me on the road

CINDY B. en

Grado:

El cliente no dejó un comentario.

PAMELA H. en

Grado:

The gentleman there was actually extremely nice.

joseph R. en

Grado:

El cliente no dejó un comentario.

HELEN N. en

Grado:

El cliente no dejó un comentario.

SHELLY C. en

Grado:

The hours posted are not what was followed for Saturday. Cannot believe the owner called me early Saturday on the day of pick, at 7:30 am, up wondering when the trailer would be picked up as he had things he wanted to do as soon as he could leave. Very unprofessional!!!

richard S. en

Grado:

Mike was great to deal with. A true professional...thanx Uhaul

deanna H. en

Grado:

El cliente no dejó un comentario.

DEBRA M. en

Grado:

Mike from Munfordville was very helpful in setting me up with the U-haul trailer I used. I would highly recommend him and the U-haul company. Thank you for your service.

danny T. en

Grado:

El cliente no dejó un comentario.

REBECCA E. en

Grado:

El cliente no dejó un comentario.

CINDY B. en

Grado:

El cliente no dejó un comentario.

RUMBSEY C. en

Grado:

El cliente no dejó un comentario.

RICHARD F. en

Grado:

Mike Atwell was very helpful! It was cold and he spend quality time in helping to set up the car. My trip was without any problems. Due to him I will use his location the next time.

james C. en

Grado:

Had a horrible experience with 800 call center. Sent to location that already had truck I had reserved reserved for someone else. Then called a liar about my phone conversation with 800 center. Then sent further away to get truck. Size of truck was different than told on phone. Had a regional supervisor call to try to appease me with discount, but still feel as if I was treated poorly.