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Lauren T
Customer Reviews for Main Street Service And Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and helpful people.
ian GRenting a truck from here was very quick and easy. Great customer service and easy return!
Christopher Kthis location has the best service ever reason why i always come back thank you for the awesome job.
DEXTER PGreat people to work with I would highly recommend them.
Ron LI think these guys got it down five stars
elias cThe check out/In process is streamlined here, however the local rep here seemed disinterested is the whole affair. It's as if I'm doing them a favor by renting from their location. I would recommend them overall, but don't be surprised when they willingly take your money, but you are no friend of theirs. The Equipment; The truck had a shimmy or an out of balance tire on the front end above 50 mph. I would not have accepted that vehicle for a cross country trip.
John BThey even hooked the trailer up for me. Both pickup and drop off were super smooth!
Michael LVery easy process and the people there were great. Thank you!
mariela vVery helpful, they had the trailer hooked up and ready to go while I check out.
Scott Vstaff is always friendly and willing to help. even when busy.
Tim BPick up and drop off was incredibly smooth and easy. Everyone has great attitudes and were incredibly helpful. Thanks!
Alanna wGreat customer service. Rented an appliance dolly which took only 5 minutes to check out and just a minute to check in during return. The manager and workers were all friendly and professional. Highly recommend this U Haul.
orlando dTruly cannot think I can…thanx!!😋
starla mI have nothing to add to make this process or my experience any better. The location was open when I arrived at 6:55 am (and I was 5 min early). The gentleman working was ready for me and had my trailer ready for me. I was in the office less than 5 minutes signing and paying for the rental. Amazing as usual. I have no had a bad experience there yet. In addition, when I returned, everything was taken care of very timely making my time there minimal. Awesome interaction and rental!!
Randy MThough we are a local company, and we use the trucks to transport material to some of our clients in Salt Lake City, I would definitely recommend this U-Haul and their services to a friend or business partner. Kevin and his team do a Great Job!
paul pDump Filthy Van and Stunk Grumpy man that was under the assumption I had a gift of clairvoyance or omniscient (?) Unfortunate Used this location several times in the past however haven't had need of rental for the past 6 years. Really not the place I remembered. Real CaCa
Barron Swalked me through the process, was very helpful and informative.
Brett FDon’t change a thing!!
Robert BThis location was great the manager was very nice and informative! Would definitely go back!
Abby RGreat service, took care of my needs quickly.mad sure everything was good and hooked up correctly. Thank you.
bradford jHave smaller truck available for cross country trips.
ricky mFast checkout and back in
Kelly TSorry to u I won't be using them any longer as I have permanently moved to Yuma AZ and won't be there at all. It has been a pleasure to work with them all this time h
DAVE RBest service in town. I won’t go anywhere else.
Jacqueline NService rep was very helpful, courteous and knowlegeble, answered any questions. I will continue to do business with them at this location. Thanks for your help.
carl lFast and great service
RAFAEL REverything was perfect!
Jeanine GThese guys are great! Very fast, nice and the equipment is alway available.
John BEverything and everyone was great!! Awesome employees!!
Albert JStaff was incredibly kind, helpful and knowledgeable. 10/10 recommend and will be returning in the future!!
karlee cThey were great to work with.
Kelly VWhen I called the place in Sunset Utah it was very hard to hear the man on the phone. He was in a place with a very bad ecco and there was a lot of background noise from the Free way or something. He was helpful though and got me a reservation for a car dolly in Layton.
Dan CGreat customer service, well maintained rental products and fair pricing.
Frank GI have been using this location years. Every time I get excellent quality customer service.
WILLIAM DThe truck was pulling to the left the whole trip. There was also air leaks in the doors that became very loud at highway speed.
david lNothing. This location is always great and the staff has always been amazing and helpful
stacey gQuick, easy and a great price!
Jesse HThis location was great. Friendly owner and great service.
Carlos VExceed my expectations. Great Job!
ben hBetween the software app and my interaction with Uhaul employees this was the best experience one could expect. Thank so much.
Stephen WFriendly People. Exceeded my expectations
ben hHelpful, friendly, good location. Equipment worked well.
sed wthe one guy is always very nice to me
Zachary RNothing, fast service and have been great over the last few years of my use.
James KInside of the trailer was dirty, showing no attempt to clean it. Outside was caked with dirt. I asked for a receipt verifying the equipment was returned in good condition, and he said it was only the same contract I received at the pick up time, and then told me he couldn't print it--so no receipt.
Arnold KExcellent service.
Brady Lkinda crammed
Grant DInside the store was a bit cluttered and dusty. Maybe just clean up a bit. Otherwise, great service!
Nathan CVery professional location
ronald jI have used this location multiple times now and they are simply the best.
Kevin GEverything went well. Friendly service. Convenient location.
Bethany BGreat service!
rob vFix the entrance from street to be not as sloped.
Spencer S