Customer Reviews for Main Street Service And Sales
(U-Haul Neighborhood Dealer)

4,752 reviews

45 N Main St   Layton, UT 84041

(801) 544-3268

Office Hours

  • Mon-Fri: 6 am–6 pm
  • Sat: 7 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: Closed
  • 4/7/2024: Closed
  • 4/14/2024: Closed
  • 4/21/2024: Closed
  • 4/28/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(801) 544-3268

45 N Main St
Layton, UT 84041

Services at this Location:

Office Hours

  • Mon-Fri: 6 am–6 pm
  • Sat: 7 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: Closed
  • 4/7/2024: Closed
  • 4/14/2024: Closed
  • 4/21/2024: Closed
  • 4/28/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I have nothing to add to make this process or my experience any better. The location was open when I arrived at 6:55 am (and I was 5 min early). The gentleman working was ready for me and had my trailer ready for me. I was in the office less than 5 minutes signing and paying for the rental. Amazing as usual. I have no had a bad experience there yet. In addition, when I returned, everything was taken care of very timely making my time there minimal. Awesome interaction and rental!!

Randy McGilvary 
Rating:
5.0

Customer did not leave a comment.

Siaors Refit 
Rating:
5.0

Though we are a local company, and we use the trucks to transport material to some of our clients in Salt Lake City, I would definitely recommend this U-Haul and their services to a friend or business partner. Kevin and his team do a Great Job!

paul pont 
Rating:
5.0

Customer did not leave a comment.

Robert Browning 
Rating:
1.0

Dump Filthy Van and Stunk Grumpy man that was under the assumption I had a gift of clairvoyance or omniscient (?) Unfortunate Used this location several times in the past however haven't had need of rental for the past 6 years. Really not the place I remembered. Real CaCa

Barron Schmidt 
Rating:
5.0

Customer did not leave a comment.

Alan Newbold 
Rating:
5.0

walked me through the process, was very helpful and informative.

Brett Ferguson 
Rating:
5.0

Don’t change a thing!!

Robert Bengtzen 
Rating:
5.0

Customer did not leave a comment.

Becky Palfreyman 
Rating:
5.0

Customer did not leave a comment.

frank canada 
Rating:
5.0

This location was great the manager was very nice and informative! Would definitely go back!

Abby Robinson 
Rating:
5.0

Great service, took care of my needs quickly.mad sure everything was good and hooked up correctly. Thank you.

bradford johnson 
Rating:
5.0

Customer did not leave a comment.

William Huber 
Rating:
5.0

Customer did not leave a comment.

Logan Nelson 
Rating:
5.0

Customer did not leave a comment.

Bob Chamberlain 
Rating:
5.0

Have smaller truck available for cross country trips.

ricky martinez 
Rating:
5.0

Customer did not leave a comment.

Rachel Larsen 
Rating:
5.0

Customer did not leave a comment.

doug butz 
Rating:
5.0

Fast checkout and back in

Kelly Thompson 
Rating:
5.0

Customer did not leave a comment.

jason irvine 
Rating:
5.0

Customer did not leave a comment.

Michael O'Leary 
Rating:
5.0

Sorry to u I won't be using them any longer as I have permanently moved to Yuma AZ and won't be there at all. It has been a pleasure to work with them all this time h

DAVE RODGERS 
Rating:
4.0

Customer did not leave a comment.

Kevin Knipp 
Rating:
5.0

Best service in town. I won’t go anywhere else.

Jacqueline Nelson 
Rating:
5.0

Service rep was very helpful, courteous and knowlegeble, answered any questions. I will continue to do business with them at this location. Thanks for your help.

carl leota 
Rating:
5.0

Customer did not leave a comment.

william boler 
Rating:
5.0

Fast and great service

RAFAEL ROJAS 
Rating:
5.0

Everything was perfect!

Jeanine Gallacher 
Rating:
5.0

Customer did not leave a comment.

Kelly McEwen 
Rating:
5.0

These guys are great! Very fast, nice and the equipment is alway available.

John Blocker 
Rating:
5.0

Everything and everyone was great!! Awesome employees!!

Albert June 
Rating:
5.0

Staff was incredibly kind, helpful and knowledgeable. 10/10 recommend and will be returning in the future!!

karlee carter 
Rating:
5.0

Customer did not leave a comment.

kevin ballard 
Rating:
5.0

They were great to work with.

Kelly Van Noy 
Rating:
5.0

When I called the place in Sunset Utah it was very hard to hear the man on the phone. He was in a place with a very bad ecco and there was a lot of background noise from the Free way or something. He was helpful though and got me a reservation for a car dolly in Layton.

Dan Carter 
Rating:
4.0

Customer did not leave a comment.

Earl Johnson 
Rating:
5.0

Customer did not leave a comment.

jeff atwater 
Rating:
5.0

Great customer service, well maintained rental products and fair pricing.

Frank Gonzalez 
Rating:
5.0

I have been using this location years. Every time I get excellent quality customer service.

WILLIAM DURLER 
Rating:
5.0

Customer did not leave a comment.

khayden murphy 
Rating:
5.0

Customer did not leave a comment.

Gilberto Corredor Gonzalez 
Rating:
4.0

The truck was pulling to the left the whole trip. There was also air leaks in the doors that became very loud at highway speed.

david lully 
Rating:
5.0

Customer did not leave a comment.

Jeanine Gallacher 
Rating:
5.0

Customer did not leave a comment.

sally areyan 
Rating:
5.0

Nothing. This location is always great and the staff has always been amazing and helpful

stacey golden 
Rating:
5.0

Quick, easy and a great price!

Jesse Haver 
Rating:
5.0

This location was great. Friendly owner and great service.

Carlos Vance 
Rating:
5.0

Exceed my expectations. Great Job!

ben holbrook 
Rating:
5.0

Customer did not leave a comment.

stephen hubbard 
Rating:
5.0

Between the software app and my interaction with Uhaul employees this was the best experience one could expect. Thank so much.

Stephen Watts 
Rating:
5.0

Friendly People. Exceeded my expectations

ben holbrook 
Rating:
4.0

Helpful, friendly, good location. Equipment worked well.

sed williams 
Rating:
5.0

the one guy is always very nice to me

Zachary Remes 
Rating:
5.0

Customer did not leave a comment.

scott smoot 
Rating:
5.0

Customer did not leave a comment.

scott smoot 
Rating:
5.0

Customer did not leave a comment.

scott smoot 
Rating:
4.0

Customer did not leave a comment.

kenneth limb 
Rating:
5.0

Customer did not leave a comment.

donald kingman 
Rating:
5.0

Nothing, fast service and have been great over the last few years of my use.

James Keller 
Rating:
5.0

Customer did not leave a comment.

leah ellisor 
Rating:
2.0

Inside of the trailer was dirty, showing no attempt to clean it. Outside was caked with dirt. I asked for a receipt verifying the equipment was returned in good condition, and he said it was only the same contract I received at the pick up time, and then told me he couldn't print it--so no receipt.

Arnold Kunes 
Rating:
5.0

Excellent service.

Brady Liddell 
Rating:
4.0

Customer did not leave a comment.

Patrick Latham 
Rating:
4.0

kinda crammed

Grant Dugas 
Rating:
3.0

Inside the store was a bit cluttered and dusty. Maybe just clean up a bit. Otherwise, great service!

Nathan Cantonwine 
Rating:
5.0

Very professional location

ronald john 
Rating:
5.0

Customer did not leave a comment.

Christy Judd 
Rating:
5.0

Customer did not leave a comment.

Justin Miller 
Rating:
5.0

Customer did not leave a comment.

todd sallee 
Rating:
5.0

Customer did not leave a comment.

John Overbaugh 
Rating:
5.0

Customer did not leave a comment.

natalie streeter 
Rating:
5.0

I have used this location multiple times now and they are simply the best.

Kevin Goble 
Rating:
4.0

Everything went well. Friendly service. Convenient location.

Bethany Boster 
Rating:
4.0

Customer did not leave a comment.

Rex Gillespie 
Rating:
5.0

Great service!

rob vanarsdle 
Rating:
4.0

Customer did not leave a comment.

Meghan Dasher 
Rating:
4.0

Fix the entrance from street to be not as sloped.

Spencer Shiotani 
Rating:
5.0

Customer did not leave a comment.

Alex Gapas 
Rating:
5.0

Customer did not leave a comment.

Joanna Barnette 
Rating:
5.0

Customer did not leave a comment.

Rachel Hooton 
Rating:
5.0

Process was seamless. Pretty pricey but still..

Keith Durbin 
Rating:
5.0

This was probably the easiest Uhaul rental experience I have ever had. I have rented from uhaul 20-30 times for moves and different projects in the past. The person managing rentals was super fast and hooked me up quickly. The equipment all worked as intended and the best part of all was when I returned, it took only 5 minutes and I was done. There have been times in the past when I have not rented uhaul equipment out of fear for the hassle involved. This experience has gone a long way to resolve those concerns. I will make sure that in the future, I select this particular location for my rental needs. Thanks!

Mark Treu 
Rating:
5.0

Service was quick and efficient.

Thomas Cowan 
Rating:
5.0

Customer did not leave a comment.

Florencia Leguizamon 
Rating:
5.0

Customer did not leave a comment.

Don Petersen 
Rating:
5.0

Customer did not leave a comment.

Alesha Barrett 
Rating:
4.0

Customer did not leave a comment.

Alan Battles 
Rating:
5.0

Customer did not leave a comment.

Craig Austin 
Rating:
5.0

Customer did not leave a comment.

Shayne Mosher 
Rating:
5.0

Customer did not leave a comment.

Nicholas Scheller 
Rating:
5.0

Thanks Kevin.

sian jones 
Rating:
4.0

There is some lot construction that made it harder to get in. He was very kind and friendly though. Easy to check out and in! 😁

Gary Ziegler 
Rating:
5.0

This is the only location I will go to.

Jacqueline Nelson 
Rating:
5.0

Customer did not leave a comment.

Thomas Evans 
Rating:
5.0

Excellent service. Trailer was hooked up quickly and efficiently by employee. On my return he met me as I drove up, disconnected the trailer, and I was on my way in less than a minute. Highly recommend.

Chris Barton 
Rating:
5.0

None that I can think of.

John Wiemer 
Rating:
5.0

I have used this location a couple times before and they are very friendly and helpful. I would definitely use them again.

Rodney Austin 
Rating:
5.0

Very positive experience. Great manager or owner of this location.

val hardcastle 
Rating:
5.0

Everyone was fantastic, so helpful and kind. Will use this location again and tell others to go there.

Lyndsay Gilliam 
Rating:
3.0

Customer did not leave a comment.

Davin Baker 
No reviews have been submitted for this location.

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