Customer Reviews for Main Street Service And Sales
(U-Haul Neighborhood Dealer)

4,828 reviews

45 N Main St   Layton, UT 84041

(801) 544-3268

Office Hours

  • Mon-Fri: 6 am–6 pm
  • Sat: 7 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 544-3268

45 N Main St
Layton, UT 84041

Services at this Location:

Office Hours

  • Mon-Fri: 6 am–6 pm
  • Sat: 7 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

jaks t 
Rating:
2.0

I’ve been to much cleaner better organized U-Haul locations. In fact this is one of the worst physical presentations of a U-Haul store I’ve been too.

JEFFRY S 
Rating:
5.0

Awesome customer service

gwen r 
Rating:
5.0

Very friendly and attentive staff, I would definitely recommend them.

jose l 
Rating:
5.0

Customer did not leave a comment.

Tyson H 
Rating:
4.0

Customer did not leave a comment.

linda g 
Rating:
5.0

Customer did not leave a comment.

Jeanine G 
Rating:
5.0

Customer did not leave a comment.

esteban m 
Rating:
5.0

Customer did not leave a comment.

KEVAN T 
Rating:
5.0

Great service, my preferred location to go to.

Chase N 
Rating:
5.0

Customer did not leave a comment.

Al M 
Rating:
3.0

Customer did not leave a comment.

paul w 
Rating:
5.0

Customer did not leave a comment.

Bryan S 
Rating:
4.0

Customer did not leave a comment.

mitch p 
Rating:
5.0

Customer did not leave a comment.

Ruben M 
Rating:
5.0

Started renting a moving van annually to transport props to a performing event. This company is reliable and trustworthy. Tried other U Haul rental places before was not pleased. This location is good.

Erene B 
Rating:
5.0

Customer did not leave a comment.

Brandon M 
Rating:
5.0

These guys are the best for any uhaul or trailer needs in davis county! My go-to everytime! These guys are the best!

Terry T 
Rating:
5.0

Customer service was great, the equipment we rented (trailer) was clean and it hauled great.

Carl V 
Rating:
5.0

East and well done.

Gary S 
Rating:
5.0

Customer did not leave a comment.

Tiffany S 
Rating:
5.0

Absolutely FIRST RATE, 5 ⭐️ experience for service, convenience, ease and efficiency!!!!! I HIGHLY recommend this business! ⭐️⭐️⭐️⭐️⭐️

robert t 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
1.0

The attendant was very rude, disrespectful and dishonest. I took pictures of the odometer and gas gauge when I got the car and took pictures when I returned it, showing I only drive the car 13 miles and the gas gauge was exactly at the same location then I got the car earlier. The attendant changed me for 4 gallons of gas at $5.25 per gallon without telling me first and charged me for 14 miles of driving. When I looked at the receipt and asked him why he is charging me more, he refused to look at my pictures, got mad and told me to get out of the store.

michael s 
Rating:
3.0

Rental vehicles should be thoroughly cleaned inside and out before going out on rental. My vehicle was horribly dirty in and out. It was newer with 8,00 miles and it looked 10 years old. Very poor buisness. The office and shop are a trashy mess too.

Curtis W 
Rating:
5.0

If Main Street Service does not have the trailer I need on my preferred date; I'll wait. I let U-Haul refer me over to the Clearfield location last rental. Never again. Main Street Service treats you well, appreciates your business and is right on top of things. Has that neighbor hood feel. Can't say any of that for the Clearfield location/manager.

Daniel B 
Rating:
5.0

Other than a minor rear light not working, everything was great and easy to do.

Greg B 
Rating:
5.0

Customer did not leave a comment.

Terry T 
Rating:
5.0

I use this location always for my trailer rental needs. They are very professional, friendly and provide a great service without exception! I highly recommend them!

JEFF A 
Rating:
4.0

Customer did not leave a comment.

gary k 
Rating:
4.0

Truck in bad need of alignment, needs new wiper blades, not worth what we paid for a 39 mile trip when we fuel it up after the trip. Over priced per advertising.

gary s 
Rating:
5.0

Great and friendly staff, vehicles are well maintained and clean. Extremely professional and a delight to work with!

Duncan S 
Rating:
1.0

Broken latch for box truck couldn’t even close the back.

andres s 
Rating:
5.0

Great location with friendly local people! Always fair and pleasant. Will be back again!

MARVIN J 
Rating:
5.0

It was nice to be able to drop off 24hrs of the day.

Lynn L 
Rating:
5.0

Would not let me mark not applicable, there was no personnel at this location.

Denice H 
Rating:
5.0

My experience was wonderful. I couldn't add anything to make it better.

randall m 
Rating:
5.0

Customer did not leave a comment.

Tim S 
Rating:
5.0

Owner of the location is very helpful and friendly. He was very knowledgeable and answered any questions we had. 10/10 service would HIGHLY recommend this location for pick-up or drop off.

Jessica O 
Rating:
5.0

Customer did not leave a comment.

theresa t 
Rating:
5.0

Customer did not leave a comment.

JOSE R 
Rating:
5.0

Main St Service and Sales is the most prepared, most efficient U-Haul location I've ever worked with.

Craig G 
Rating:
4.0

Customer did not leave a comment.

Mitch S 
Rating:
5.0

The manager was friendly and very helpful. Thanks

Doug L 
Rating:
5.0

We needed a truck last minute (for business) to move some crates to SLC. Kevin came through for us again, very helpful, much appreciated.

paul p 
Rating:
5.0

Nothing, it was fast and easy :)

Jennifer S 
Rating:
5.0

Customer did not leave a comment.

Maafala K 
Rating:
5.0

Great location won't rent anywhere else!

Frank D 
Rating:
5.0

Customer did not leave a comment.

LINDA N 
Rating:
5.0

Customer did not leave a comment.

stephen h 
Rating:
5.0

Customer did not leave a comment.

armando t 
Rating:
5.0

Best customer service I’ve had from a U-Haul location

richard s 
Rating:
5.0

Customer did not leave a comment.

JOHN W 
Rating:
5.0

Customer did not leave a comment.

Lauren T 
Rating:
5.0

Customer did not leave a comment.

bobby a 
Rating:
5.0

Customer did not leave a comment.

Bob C 
Rating:
5.0

Friendly and helpful people.

ian G 
Rating:
5.0

Renting a truck from here was very quick and easy. Great customer service and easy return!

Christopher K 
Rating:
5.0

this location has the best service ever reason why i always come back thank you for the awesome job.

DEXTER P 
Rating:
5.0

Great people to work with I would highly recommend them.

Ron L 
Rating:
5.0

I think these guys got it down five stars

elias c 
Rating:
5.0

Customer did not leave a comment.

nikolas h 
Rating:
3.0

The check out/In process is streamlined here, however the local rep here seemed disinterested is the whole affair. It's as if I'm doing them a favor by renting from their location. I would recommend them overall, but don't be surprised when they willingly take your money, but you are no friend of theirs. The Equipment; The truck had a shimmy or an out of balance tire on the front end above 50 mph. I would not have accepted that vehicle for a cross country trip.

John B 
Rating:
5.0

They even hooked the trailer up for me. Both pickup and drop off were super smooth!

Michael L 
Rating:
5.0

Customer did not leave a comment.

Justin C 
Rating:
5.0

Very easy process and the people there were great. Thank you!

mariela v 
Rating:
5.0

Very helpful, they had the trailer hooked up and ready to go while I check out.

Scott V 
Rating:
5.0

staff is always friendly and willing to help. even when busy.

Tim B 
Rating:
4.0

Customer did not leave a comment.

MICHAEL L 
Rating:
5.0

Pick up and drop off was incredibly smooth and easy. Everyone has great attitudes and were incredibly helpful. Thanks!

Alanna w 
Rating:
5.0

Customer did not leave a comment.

lonnie j 
Rating:
5.0

Customer did not leave a comment.

Vicente O 
Rating:
5.0

Customer did not leave a comment.

Tracy C 
Rating:
5.0

Great customer service. Rented an appliance dolly which took only 5 minutes to check out and just a minute to check in during return. The manager and workers were all friendly and professional. Highly recommend this U Haul.

orlando d 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
5.0

Truly cannot think I can…thanx!!😋

starla m 
Rating:
5.0

I have nothing to add to make this process or my experience any better. The location was open when I arrived at 6:55 am (and I was 5 min early). The gentleman working was ready for me and had my trailer ready for me. I was in the office less than 5 minutes signing and paying for the rental. Amazing as usual. I have no had a bad experience there yet. In addition, when I returned, everything was taken care of very timely making my time there minimal. Awesome interaction and rental!!

Randy M 
Rating:
5.0

Customer did not leave a comment.

Siaors R 
Rating:
5.0

Though we are a local company, and we use the trucks to transport material to some of our clients in Salt Lake City, I would definitely recommend this U-Haul and their services to a friend or business partner. Kevin and his team do a Great Job!

paul p 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
1.0

Dump Filthy Van and Stunk Grumpy man that was under the assumption I had a gift of clairvoyance or omniscient (?) Unfortunate Used this location several times in the past however haven't had need of rental for the past 6 years. Really not the place I remembered. Real CaCa

Barron S 
Rating:
5.0

Customer did not leave a comment.

Alan N 
Rating:
5.0

walked me through the process, was very helpful and informative.

Brett F 
Rating:
5.0

Don’t change a thing!!

Robert B 
Rating:
5.0

Customer did not leave a comment.

Becky P 
Rating:
5.0

Customer did not leave a comment.

frank c 
Rating:
5.0

This location was great the manager was very nice and informative! Would definitely go back!

Abby R 
Rating:
5.0

Great service, took care of my needs quickly.mad sure everything was good and hooked up correctly. Thank you.

bradford j 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

Customer did not leave a comment.

Logan N 
Rating:
5.0

Customer did not leave a comment.

Bob C 
Rating:
5.0

Have smaller truck available for cross country trips.

ricky m 
Rating:
5.0

Customer did not leave a comment.

Rachel L 
Rating:
5.0

Customer did not leave a comment.

doug b 
Rating:
5.0

Fast checkout and back in

Kelly T 
Rating:
5.0

Customer did not leave a comment.

jason i 
Rating:
5.0

Customer did not leave a comment.

Michael O 
Rating:
5.0

Sorry to u I won't be using them any longer as I have permanently moved to Yuma AZ and won't be there at all. It has been a pleasure to work with them all this time h

DAVE R 
Rating:
4.0

Customer did not leave a comment.

Kevin K 
Rating:
5.0

Best service in town. I won’t go anywhere else.

Jacqueline N 
No reviews have been submitted for this location.

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