Our pick up location was changed three times on this trip. The Tonopah location was friendly and we quickly got our trailer but having to pick it up hours away from our original Henderson, NV location was very inconvenient.NATHANIEL M.
Main St Srv Cntr
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Marc D.
We reserved a trailer in Bishop Ca. 3 and a half weeks in advance. Two days before we were to pick it up we were called and told the trailer wasn't available. It wasn't until I raised hell that they made the effort to find one and I had to drive over 5 hours round trip to Tonapah Nevada to pick it up--The Bishop dealer should brought to their location. .Gary S.
This location was excellent. U-haul corporate was terrible. Everything they told me was a lie. The people at the Tonopah location saved the day. Avoid u-haul corporate at all cost.James F.
Office is run from inside some guy's house. Very odd.Dennis D.
El cliente no dejó un comentario.Alfred S.
Very helpful in a stressful situation.jim H.
Harry and Jeff are excellent at helping with any and all situations!! I've appreciated their past efforts and will use them in the future.Alan S.
Jeff and Harry are more than happy to help and go out of their way to make sure you are taken care of. Highly recommend this location!!Carl P.
El cliente no dejó un comentario.Michael V.
El cliente no dejó un comentario.George M.
This location is great! Always takes good care of us and does whatever possible to accommodate us when we need a truck.Beth D.
El cliente no dejó un comentario.CHRISITNA R.
The guys at the uhaul place were superHeather I.
El cliente no dejó un comentario.Anthony A.
This place is in someone's dirty/cluttered home. People were nice but the place is uncomfortable at best.Daniel C.
El cliente no dejó un comentario.Lauren R.
El cliente no dejó un comentario.Keith M.
El cliente no dejó un comentario.Gilbert A.
I have rented from you many times, The Truck I received did not run well, I got very poor gas mileage for the lighted load I have had. It made clanking noises I've never heard before .Susan R.
Great service!Scott S.
I think the door seals on this truck leaked a little air. Over a three hour drive the noise from the wind was a little loud, The service at the pick up location was great. Very helpful.Timothy H.
I was told auto trailer was hooked up...found safety chains not connected, electrical connection not connected. One trailer tire with low air pressure, corrected before trip. Vehicle and trailer was available which was convenient to my location!Dan W.
El cliente no dejó un comentario.Brandi F.
El cliente no dejó un comentario.Jeremy N.
El cliente no dejó un comentario.STEVEN T.
El cliente no dejó un comentario.chet T.
El cliente no dejó un comentario.Lisa S.
Jeff and Harry are wonderful! So helpful, friendly and accommodating. Always willing to work with us when we need them. We always rent from them when we need uhaul equipment. Thanks guys for your help!steve J.
El cliente no dejó un comentario.Robert P.
Unprofessional ownersZachary N.
Friendly and prompt service.Angela M.
Offered 2 extra days. I said no. Then later found I needed them, as I am disabled and it look me longer than I thought to go thru 4 states. I called and called leaving messages. No response. It cost me another day. Bad customer service. "Office" is in their house. Cluttered, dirty, and smells, not comfortable at all!Susan M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.MELINDA H.
El cliente no dejó un comentario.PATRICK H.
El cliente no dejó un comentario.RANDOLPH R.
El cliente no dejó un comentario.Jaime B.
Nothing I can Think ofVictoria S.
The location was a parking lot. The person was helpful!JEAN F.
El cliente no dejó un comentario.Chuck F.
El cliente no dejó un comentario.Keith M.
I dropped the trailer a week later I get a call asking when I was going to drop off the trailer. I will tell you this the location people are fine. The national call group is a total waste of time and should be shut off or improved. I will not call in to the national line again for any reasonDaniel D.
El cliente no dejó un comentario.RICHARD P.
Awesome men to work with.SCOTT S.
The location of the business was rather confusing. It was a person's house rather than a business building. However, the representatives I interacted with were amazing and helpful. They worked with my tight budget and found exactly what I needed. I greatly appreciate the help they gave and will happily recommend them to others.FABIAN D.
There was no one present. I unhooked the trailer and drove away.JIM F.
This house was a nitemare of a pigstye & smelled of dogs & cigarettes the man helping us was very gruff with his speaking very cluttered & filthy conditionstheresa S.
They can be hard to get on the phone, but when you book online everything is ready when you get there.IAN M.
there were problems with the tire from the time we left tonopah Nevada to roseburg Oregon. A rear inside passenger tire kept loosing air. which made for a very bumpy ride. the truck was difficult to handle and required being filled numerous times during our travel. we were also hauling my car on a trailer in the back, again which made the very low tire difficult to handle. Please make sure that this doesn't happen to another person. Luckily God made our travels safe.JAMES H.
truck need alignment would have handled much better on the road. But it was a great experienceEARL K.
Do not have a vehicle to rent ordered online week priorAndy P.
El cliente no dejó un comentario.Keryn M.
See aboveGerry D.
El cliente no dejó un comentario.ROGER N.
El cliente no dejó un comentario.Scott S.
Harry was fantastic, very friendly, informative, and helpful!JAMES M.
El cliente no dejó un comentario.laura T.
Quickest no hasstle drop off ever!DALE S.
Do not promise a discount if you will not apply it.CHRISTOPHER B.
Great family operation here.DALE S.
El cliente no dejó un comentario.MITCHELL G.
El cliente no dejó un comentario.Jose A.
El cliente no dejó un comentario.CARL H.
El cliente no dejó un comentario.Roger N.
Be specific with the measures on your auto transport vehicles, additional with rates, we receive a contract with one rate and specific amount to pay, at the end it was more than a hundred dollars difference, we couldn't even use the auto transport and we were charge more for it. The office was close at the moment we return the truck and they charged to us for additional 2 hrs (the time when they process the contract). I am so disappointed because they told me truck fits on the auto transport and didn't fit.Ricardo F.
Nothing I can think of.Bob S.
The man who run the UHaul office in Tonopah, NV is old and has a hard time finding and hitting the correct keys. He had his son fill out the form online so I could check out the truck. I wanted a 26 ft truck but ended up with a 20 ft truck and trailer. I feel I should have gotten both for the price of the 36 ft truck. The operator in Tonopah did give me a $100 discount on the trailer, but I still had to pay for insurance for both vehicles; and I feel I should not have needed to do so - one fee should have covered both the truck and the trailer.PEGGY B.
El cliente no dejó un comentario.Scott M.
They gave us the runaround. We reserve the trailer at this location then when we get into town they say there's no trailers available that we needed to go back down to Goldfield wish we had just passed through.we ended up just driving to the U-Haul and they actually had two trailers there when they said they had nothing available to be rentedPhillip M.
It's OK Tonopah location the one Oklahoma city was rough and they charge 86 dollar to clening extra Gas was.on same spot we resivo and they charge 26 dollar extra for gas very I'm unsatisfied Oklahoma locations they charge me extra stuff for nothing it was only one plastic bottle into the dashboard the rest it was cleanRick S.
El cliente no dejó un comentario.Dean H.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.JESUS G.
El cliente no dejó un comentario.Daniel L.
They were great.Barry W.
El cliente no dejó un comentario.BARRY W.
Very nice people there at the Tonopah location.April P.
El cliente no dejó un comentario.JEFF HOUSTON M.
Harry was awesome trying to fix all of the errors that the pick-up location made. Though he was limited, at least he put forth effort where as the first guy could have cared.FRED J.
El cliente no dejó un comentario.BENJAMIN B.
Everything went as planned. You need more people like Mr. CarderDAVID D.
You should make u haul available At the location where customer wants to pick up and not tell them few days early that it is not available at the location customer askedPINAKIN S.
El cliente no dejó un comentario.JOHN F.
Not have it in a hoarders home...What company has a store inside a home of an individual that is clearly unsanitary.AARON N.
The experience I had with the Tonopah people was ideal. I only hope your other customers are so lucky.EVELYN M.
Looked like I was dropping off the trailer at someone's junked up yard.DAVID K.
the lot was cluttered and full. didn't know where to drop the trailer. and the customer care ......well the place was closed on a business day. they didn't answer the phone. and im not even sure the trailer got checked in. I called witzels in salt lake and notified them. they said just leave it there and things would be fine.KYLE H.
El cliente no dejó un comentario.ALEJANDRO C.
Mr Carter has been so helpful on several of my moves. Im thankful he has this service in our small rural town!BRENDA W.
El cliente no dejó un comentario.BRENDA W.
El cliente no dejó un comentario.ROBERTA C.
El cliente no dejó un comentario.JEREMY B.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.ELIZABETH M.
El cliente no dejó un comentario.MICHAEL A.