Customer Reviews for Main St Srv Cntr
(U-Haul Neighborhood Dealer)

200 reviews

483 Brougher Ave   Tonopah, NV 89049
(Off Tonopah Hwy)

(775) 482-3107

Office Hours

  • Mon-Sun: 8 am–4 pm
Special Operating Hours
  • 3/28/2024: Closed

Services at this Location:

Contact Us

(775) 482-3107

483 Brougher Ave
Tonopah, NV 89049
(Off Tonopah Hwy)

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–4 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jewel Watchman 
Rating:
4.0

Interior was dirty when received so I cleaned it out before returning. I did not have a vacuum cleaner, so I just did the best that I could. Easy pickup/return.

Theresa Foster 
Rating:
4.0

Customer did not leave a comment.

Lennis Hill 
Rating:
3.0

Customer did not leave a comment.

Meshanna Merrow 
Rating:
4.0

It is a small local operation run by a very capable, customer-focused father and son team. Good equipment selection. What they lack in size and location is made up for in capability.

Steve Gates 
Rating:
5.0

Customer did not leave a comment.

Leilani coombs 
Rating:
5.0

Nothing, excellent service!!.

Paul McDonald 
Rating:
3.0

Customer did not leave a comment.

Laurie Gilmore 
Rating:
3.0

Customer did not leave a comment.

Danny Gallegos 
Rating:
5.0

Very easy check-in and check-out. Excellent and helpful staff.

Marc Light 
Rating:
4.0

Customer did not leave a comment.

William Ramsey 
Rating:
5.0

Jeff was great! It’s nice to have uhaul services available in tonopah

Bethany Jayne 
Rating:
5.0

Customer did not leave a comment.

Andrew Nyazai 
Rating:
3.0

?

Timothy Rupp 
Rating:
5.0

Great uhaul station In tonopah

Kekoa Elliott 
Rating:
4.0

Nicest people I have experienced with Uhaul and very knowledgeable.0

Danny Crites 
Rating:
3.0

Had a hug crack all across the Windshield

Marc Dittmer 
Rating:
5.0

Nothing

Allen Lewein 
Rating:
5.0

Absolutely nothing. This location should be a poster perfect example of customer service.

Ross Tennison 
Rating:
5.0

Customer did not leave a comment.

Daniel Katzenbach 
Rating:
5.0

Customer did not leave a comment.

Mike Carman 
Rating:
5.0

Straps.

Benjamin Gracia 
Rating:
1.0

There was no lockbox to leave keys so I left them inside the back of the truck

EDUARDO PERALTA 
Rating:
5.0

Customer did not leave a comment.

richi guzman 
Rating:
4.0

Customer did not leave a comment.

Micheal Odonoghue 
Rating:
3.0

Customer did not leave a comment.

Dennis Rappenecker 
Rating:
5.0

Very accommodating.

Lindy Parks 
Rating:
5.0

Customer did not leave a comment.

MARC WAYNE LIGHT 
Rating:
1.0

Called coustomer service about my experience with the Rental, forward pictures of the problems . U Hal. Made a ticket for me. It' was very dangerous, for e and my family. No Trailer brakes . Could haven avoided.

Christopher Quiroz 
Rating:
5.0

they are very Excellent personal for a long time ago thank you

JOSE ESTRADA BUSTAMANTE 
Rating:
5.0

Great service.

anthony Moudakis 
Rating:
1.0

Had to wait 20+ minutes for the owners son to finish getting ready for work to complete the service contract. The windshield wipers should be checked and replaced if necessary.

MICHAEL DWAYNE LAUVER 
Rating:
5.0

The guys that were running the little pick up spot were great to work with, and got things done! Great experience

RUSH ROBERT VOORHIS 
Rating:
5.0

This owner came out and greeted us very quickly, was friendly and accommodating. A great service.

Nathan Owen 
Rating:
5.0

Customer did not leave a comment.

Michael Austin 
Rating:
5.0

Very friendly customer service

Travis Odell 
Rating:
5.0

Customer did not leave a comment.

CHARLES SEATON KELLER 
Rating:
4.0

Customer did not leave a comment.

ROBERT GUNNOE 
Rating:
4.0

Customer did not leave a comment.

ANGELA PRISCILLA HAAG 
Rating:
3.0

Our pick up location was changed three times on this trip. The Tonopah location was friendly and we quickly got our trailer but having to pick it up hours away from our original Henderson, NV location was very inconvenient.

NATHANIEL MOORE 
Rating:
4.0

Customer did not leave a comment.

Marc Dawe 
Rating:
4.0

We reserved a trailer in Bishop Ca. 3 and a half weeks in advance. Two days before we were to pick it up we were called and told the trailer wasn't available. It wasn't until I raised hell that they made the effort to find one and I had to drive over 5 hours round trip to Tonapah Nevada to pick it up--The Bishop dealer should brought to their location. .

Gary Schmid 
Rating:
5.0

N/A

Jim Klapper 
Rating:
5.0

This location was excellent. U-haul corporate was terrible. Everything they told me was a lie. The people at the Tonopah location saved the day. Avoid u-haul corporate at all cost.

James Fitch 
Rating:
2.0

Office is run from inside some guy's house. Very odd.

Dennis Davis 
Rating:
5.0

Customer did not leave a comment.

Alfred St. Andry 
Rating:
5.0

Very helpful in a stressful situation.

jim hawkins 
Rating:
4.0

Harry and Jeff are excellent at helping with any and all situations!! I’ve appreciated their past efforts and will use them in the future.

Alan Stafford 
Rating:
5.0

Jeff and Harry are more than happy to help and go out of their way to make sure you are taken care of. Highly recommend this location!!

Carl Pankowski 
Rating:
5.0

Customer did not leave a comment.

Michael Van Hooser 
Rating:
4.0

Customer did not leave a comment.

George Madrid 
Rating:
5.0

This location is great! Always takes good care of us and does whatever possible to accommodate us when we need a truck.

Beth Dunning 
Rating:
5.0

Customer did not leave a comment.

CHRISITNA RAMIREZ-VAELY 
Rating:
5.0

The guys at the uhaul place were super

Heather Ingalls 
Rating:
4.0

Customer did not leave a comment.

Anthony Austin 
Rating:
1.0

This place is in someone's dirty/cluttered home. People were nice but the place is uncomfortable at best.

Daniel Colbert 
Rating:
5.0

Customer did not leave a comment.

Lauren Reid 
Rating:
5.0

Customer did not leave a comment.

Keith Moyle 
Rating:
5.0

Customer did not leave a comment.

Gilbert Arellano 
Rating:
4.0

I have rented from you many times, The Truck I received did not run well, I got very poor gas mileage for the lighted load I have had. It made clanking noises I’ve never heard before .

Susan Roth 
Rating:
5.0

Great service!

Scott Shakespeare 
Rating:
5.0

I think the door seals on this truck leaked a little air. Over a three hour drive the noise from the wind was a little loud, The service at the pick up location was great. Very helpful.

Timothy Higgins 
Rating:
3.0

I was told auto trailer was hooked up...found safety chains not connected, electrical connection not connected. One trailer tire with low air pressure, corrected before trip. Vehicle and trailer was available which was convenient to my location!

Dan Wootton 
Rating:
5.0

Customer did not leave a comment.

Brandi Ferguson 
Rating:
4.0

Customer did not leave a comment.

Jeremy Nockideneh 
Rating:
3.0

Customer did not leave a comment.

STEVEN tAITEL 
Rating:
4.0

N/a

Travis Ziegler 
Rating:
5.0

Customer did not leave a comment.

chet teel 
Rating:
5.0

Customer did not leave a comment.

Lisa Stevens 
Rating:
5.0

Jeff and Harry are wonderful! So helpful, friendly and accommodating. Always willing to work with us when we need them. We always rent from them when we need uhaul equipment. Thanks guys for your help!

steve jackson 
Rating:
5.0

Customer did not leave a comment.

Robert Pierce 
Rating:
1.0

Unprofessional owners

Zachary Neilson 
Rating:
5.0

Friendly and prompt service.

Angela Moore 
Rating:
3.0

Offered 2 extra days. I said no. Then later found I needed them, as I am disabled and it look me longer than I thought to go thru 4 states. I called and called leaving messages. No response. It cost me another day. Bad customer service. "Office" is in their house. Cluttered, dirty, and smells, not comfortable at all!

Susan Mandarino 
Rating:
3.0

Customer did not leave a comment.

William Sherman 
Rating:
5.0

Customer did not leave a comment.

MELINDA HUFF 
Rating:
4.0

Customer did not leave a comment.

PATRICK HELMS 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Jaime Bourgeau 
Rating:
5.0

Nothing I can Think of

Victoria Stewart 
Rating:
5.0

The location was a parking lot. The person was helpful!

JEAN FIRME 
Rating:
5.0

Customer did not leave a comment.

Chuck Fox 
Rating:
5.0

Customer did not leave a comment.

Keith Moyle 
Rating:
3.0

I dropped the trailer a week later I get a call asking when I was going to drop off the trailer. I will tell you this the location people are fine. The national call group is a total waste of time and should be shut off or improved. I will not call in to the national line again for any reason

Daniel Davis 
Rating:
3.0

Customer did not leave a comment.

RICHARD POTASHIN 
Rating:
5.0

Awesome men to work with.

SCOTT SHAKESPEARE 
Rating:
5.0

The location of the business was rather confusing. It was a person's house rather than a business building. However, the representatives I interacted with were amazing and helpful. They worked with my tight budget and found exactly what I needed. I greatly appreciate the help they gave and will happily recommend them to others.

FABIAN DELGADILLO 
Rating:
3.0

There was no one present. I unhooked the trailer and drove away.

JIM FITCH 
Rating:
1.0

This house was a nitemare of a pigstye & smelled of dogs & cigarettes the man helping us was very gruff with his speaking very cluttered & filthy conditions

theresa seisan 
Rating:
5.0

They can be hard to get on the phone, but when you book online everything is ready when you get there.

IAN MOORE 
Rating:
5.0

there were problems with the tire from the time we left tonopah Nevada to roseburg Oregon. A rear inside passenger tire kept loosing air. which made for a very bumpy ride. the truck was difficult to handle and required being filled numerous times during our travel. we were also hauling my car on a trailer in the back, again which made the very low tire difficult to handle. Please make sure that this doesn't happen to another person. Luckily God made our travels safe.

JAMES HUDSON 
Rating:
5.0

truck need alignment would have handled much better on the road. But it was a great experience

EARL KNIGHT 
Rating:
1.0

Do not have a vehicle to rent ordered online week prior

Andy Perkins 
Rating:
2.0

Customer did not leave a comment.

Keryn Munson 
Rating:
5.0

See above

Gerry Duffy 
Rating:
5.0

Nothing

Betty Reed 
Rating:
5.0

Customer did not leave a comment.

ROGER Neilson 
Rating:
4.0

Customer did not leave a comment.

Scott Shakespeare 
Rating:
5.0

Harry was fantastic, very friendly, informative, and helpful!

JAMES MACKINNON 
Rating:
4.0

Customer did not leave a comment.

laura templin 
No reviews have been submitted for this location.

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