Customer Reviews for Main Road Self Storage
(Distribuidor de U-Haul del vecindario)

1,548 comentarios

926 Main Rd   Johns Island, SC 29455

(843) 559-8745

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 559-8745

926 Main Rd
Johns Island, SC 29455

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

GARFIELD G. 
Clasificación:
5.0

So much to improve!!!!! Read previous post. I am telling all i know to never use you ever!

Jerry H. 
Clasificación:
2.0

The drop off is too crowded. They have a field in the back that they are not allowing customers to access, yet there isn't enough parking space in the front. The personnel are very helpful. I have worked with several times now.

MARIAN C. 
Clasificación:
4.0

Picked up Monday morning at 9 am and everything was hectic as they had lots of trucks going out and coming in! Given the situation, they did very well!

JEFFREY A. 
Clasificación:
5.0

Everyone is always gracious and helpful. Great place to rent trucks, trailers and storage space.

JOHN S. 
Clasificación:
5.0

Very helpful staff, friendly quick turn around

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL T. 
Clasificación:
5.0

Very Polite and congenial staff made a stressful situation very peaceful

Curtis S. 
Clasificación:
5.0

I highly recommend the location. The staff was great on the other hand the truck ruined the entire experience for me as it has multiple tires that are bad (out of round/broken band/bead seperation) not sure as it's not my vehicle to maintain but as much as you charge for the rental I expected the vehicle to be road worthy. Thank goodness we did not have to travel far otherwise we would have had to exchange for another truck because it's very u safe. If you have any question or concerns for me please call 8435014156

James G. 
Clasificación:
5.0

The young lady who assisted me was fantastic! I'd definitely recommend to my friends.

DARRYL S. 
Clasificación:
5.0

Matt went above and beyond to make sure we had everything we needed. A+ experience. Nobody wants to move again but if I had anytime soon I would return to your location, Matt. Thanks again!! Fay and Diane

FAY M. 
Clasificación:
5.0

The cord on the left side of the back door kept sliding, therefore, it was difficult to close!!

ISAAC F. 
Clasificación:
5.0

Could not have been easier.

DANNY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
5.0

Lady who helped me was very customer service oriented. She offered to help immediately she entered the office. That was very much appreciated. It exemplifies her excellent and great customer service value.

HENRY S. 
Clasificación:
5.0

Trailer had not been swept out, had bark and other trash.

ALDRICH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott N. 
Clasificación:
5.0

This location was absolutely great to deal with. Simply called, reserved the truck in minutes with no hassles at all. It was waiting on me at the reserved time and I even decided to get a bigger one once and I arrived and they changed it in minutes. I was on my way quickly and upon returning the truck, the same experience, in and out with no hassles. The gentleman I dealt with was fantastic!

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

Sarese was wonderful!

WESLEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B.  |  Overall Experience 
Clasificación:
5.0

They need to open up the back area for customer drop offs.

MARIAN C. 
Clasificación:
5.0

The staff were excellent, friendly, knowledgeable and were also very polite & helpful

JOHN K. 
Clasificación:
5.0

Excellent staff, Matt and Myra were amazing and extremely helpful, as I had many issues in the beginning pickup at other location. ¡Gracias!

SCOTT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah E. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARDICIA B. 
Clasificación:
5.0

We had our belongings in storage for 2 months at the facility. We paid for an air conditioned unit specifically to protect our things from mold, mildew and mustiness. However, when we removed our things we discovered that everything was mildewed and musty. We had to clean all of our clothes and had to get rid of a fabric couch and leather recliner. We were in the facility several times over the 2 months storage. While the building has air conditioning, it is not sufficient to keep the humidity level down to the point where mildew and mustiness won't set in, particularly in a long term storage.

Laura W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH G. 
Clasificación:
5.0

Keep up the good work. I always get great service at this store. The entire staff is excellent

JOHN S. 
Clasificación:
5.0

Used 24 hour night drop.

RONALD F. 
Clasificación:
5.0

Super easy drop off. Staff very friendly

Carol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

I have used this location before, they are always helpful and courteous. I would recommend this place to friends or use it again in the future.

Eric C.  |  Overall Experience 
Clasificación:
5.0

¡Gracias de nuevo!

CAREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDY R. 
Clasificación:
5.0

Excellent customer service very friendly and helpful.

Dena M. 
Clasificación:
5.0

Excellent service and friendly staff

BRUCE S. 
Clasificación:
5.0

Nothing,Everyone was polite and friendly and very helpful thanks will come again

KAREN H. 
Clasificación:
5.0

Had great service! Used for seven months with know issues!

Sandy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B.  |  Overall Experience 
Clasificación:
1.0

Consistent charges

Charles P. 
Clasificación:
5.0

D.J.Williams loading and unloading charged us and did not show up to help move. I would take the off your suggested movers list. Everyone at Main Road Storage and U-Haul were excellent and very helpful! They even assisted with finding new movers to help load and unload.

Duncan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAIN F. 
Clasificación:
5.0

Very professional staff and service. Highly recommended!

Kurt W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie H. 
Clasificación:
5.0

The folks at this location are incredibly friendly, helpful and great to work with!

Kathryn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
4.0

I dropped the Uhaul off after hours. I thought it was a little redundant to have to fill out a form, and then take pictures anyway. Why not just take the pictures? For example, I had to fill in the amount of fuel left in the tank and the mileage, on the form. But then had to take pictures of the dash. It just felt like it was unnecessary to fill that information into a form if I needed to take a picture anyway. Other than that, everything was easy.

Valerie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
5.0

Wry friendly and helpful.

Steven H. 
Clasificación:
5.0

Everyone was super nice

Mary C. 
Clasificación:
5.0

Thanks to RJ for his professionalism! He is the by above and beyond to ensure our satisfaction.

ANTHONY R. 
Clasificación:
5.0

We purchased our unit and never actually used it. I called and spoke to someone that we had a emergency come up and needed to cancel our unit. The person I spoke with said she understood and said she was closing it out and said it was taken care of. There was no mention of any outstanding charges. 16 days later we find that 70 dollars had been automatically taken out of our bank account without our authority and no explanation. The lady we spoke with was very rude and said it was her who was the one that spoke with me originally and said she told us the charges, which was unfortunately not true and that they weren't going to refund us anything. It's incredibly disappointing and this is also after the first person I spoke with said it was all noted on the account and was going to get it taken care of. I will never use this facility again and tell everyone we know not to use this facility.

Sean K.  |  Overall Experience 
Clasificación:
5.0

The staff is amazing. They really go above and beyond.

LASONYA L. 
Clasificación:
5.0

All good. Staff on site helpful.

JEFFREY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

The truck was horrible. The noise inside the cab was so loud I couldn't even hear my phone. The “play/looseness” in the steering wheel was exhausting to keep vehicle between the lines. All of the people at the service places were very nice. The truck itself was a horrible experience and I would not recommend uhaul to anyone after this experience.

Edwin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT R. 
Clasificación:
5.0

I got locked into the gated area not realizing I needed a second code to get into the building from behind the fence. This should have been pointed out at check-in. Otherwise, a very good experience and I would recommend to others.

William D.  |  Overall Experience 
Clasificación:
1.0

This was a bad experience for us. My husband is 75 years old and wanted to transport some Patio furniture. He struggled to make the trip in 24 hours so that he would only be charged for one day, it was a one-way transaction. He was told we were charge for three days but he would be reimbursed if he arrived in 24 hours. He did that and found out he would not be reimbursed. Had we known, we would have sold the furniture and just bought something local. We are out $700. You need to train your staff. We feel like we are due a reimbursement.

ROBERT B. 
Clasificación:
4.0

The pickup truck interior needs a deep cleaning...had mildew and smells.

LAMAR D. 
Clasificación:
5.0

Very friendly and helpful.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

Everything about this storage unit was great. The staff was always friendly and helpful, the unit was clean all the time and it was a great price. If we need storage in the future we will be back.

Lane M.  |  Overall Experience 
Clasificación:
5.0

Very friendly and well staffed

Robert M. 
Clasificación:
5.0

The check in lady was excellent. She got me in and out quickly!

ALEX D. 
Clasificación:
5.0

It probably came from another customers storage but evidence of a mouse , chewed into one of my boxes, excrement present. When i first moved in had to clean out spider eggs and web, dead roach in the storage unit. Otherwise it was clean, cool, liked the available carts, staff very nice. .

Linda W.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly, competent, and quick. Facility was bright and clean. Truck on-site as promised. Will definitely recommend to friends and family.

DAVID M. 
Clasificación:
5.0

Yes I was treated very ,very well and would recommend someone.

Franklin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike H.  |  Overall Experience 
Clasificación:
5.0

Everything was excellent!

JEFFREY A. 
Clasificación:
5.0

Excellent customer service. Teamwork was very evident.

MILTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiersten T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
3.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

Excellent staff

Julia D. 
Clasificación:
5.0

Young man at desk was amazing and young lady extremely kind and helpful

Tammy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN JACOB F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNE R. 
Clasificación:
5.0

Matt did an awesome job. Very pleasant

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN S. 
Clasificación:
5.0

All was great. Friendly staff and clean equipment. Would definitely recommend.

ANTONIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

totally different experience than pick up location

REBECCA L. 
Clasificación:
5.0

Good job will rent from them again

HEZEKIAH J. 
Clasificación:
5.0

Great customer service!!!

ELIZABETH D. 
Clasificación:
4.0

After hours drop very nice

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B. 
Clasificación:
5.0

In the truck it said if you sweep uhaul and fold mats and make it clean you get $25 but nobody said anything about that when I turned it in. Was wondering?

Chandra N. 
Clasificación:
4.0

the 24/7 app did not work. i had to phone in and wait over an hr to connect to someone, wasted my time when was supposed to be easy pick up. ended up starting over 2 hrs late moving

Jason Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

I ordered blankets iwell in advance of the pick up and the quantity was unavailable.

Frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLTON B. 
Clasificación:
1.0

Do not change pickup locations. I was not emailed , called, or texted informing me of the change until I arrived at the initial pickup location. They rerouted me 30 miles away to pickup the truck. I had to pay $200 extra dollars to my movers as it took my almost 45 minutes to get back home.

JAMES M. 
Clasificación:
5.0

Matt was great to work with. Had everything ready to go as soon as I got there.

Henr B. 
Clasificación:
1.0

I put the right amount of gas back in the truck and they still charged me for it. Ive never had this issues and I've rented from uhaul plenty

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC K. 
Clasificación:
4.0

El cliente no dejó un comentario.

seth G. 
Clasificación:
5.0

A good facility

James A.  |  Overall Experience 
Clasificación:
5.0

As much as I dislike storing and paying monthly for items I already own... this crew and facility make the experience more enjoyable! It's very clean, organized and well stocked (fair prices) with the essential items you never remember to bring with you when moving. I have rented trucks, trailers, multiple storage units from them and each was a pleasant experience! I have no reason to ever go elsewhere! Chuck B.

CHUCK B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N.  |  Overall Experience 
Clasificación:
5.0

Very clean facility, professional staff and well managed. Only issue is crowded road traffiC on Main Road, flashing signage would help access

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

Used this facility for over six years with no problems and very polite service. I would this facility to anyone.

MALCOLM B.  |  Overall Experience 
Clasificación:
5.0

EVEN WHEN THE OFFICE IS CLOSED THEY MAKE MY UNIT AVAILABLE TO ME EXCELLENT IN EVERY WAY

JACK W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN D.  |  Overall Experience 
Clasificación:
5.0

Very Good Service

Carl G.  |  Overall Experience 
Clasificación:
5.0

I had a very positive experience. The staff was always friendly and professional!

James F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Leroy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla B.  |  Overall Experience 
Clasificación:
5.0

These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.

Jacqueline M.  |  Overall Experience 
Clasificación:
4.0

Move in delayed until October 1 but this was not a problem, also we had a large truck that made it tight but the managers and workers at the facility were helpful

KENNETH O.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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