Customer Reviews for Main Road Self Storage
(Distribuidor de U-Haul del vecindario)

1,090 comentarios

10814 Dorchester Rd   Summerville, SC 29485

(843) 875-9916

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 875-9916

10814 Dorchester Rd
Summerville, SC 29485

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I scheduled an auto transport with a U-Haul, and when I asked the U-Haul rep. if she would show me how to add the transport to the Uhaul, she told me to learn on youtube. There was more, but not enough space to inform the public to stay away. Wasn't the manager though.

Erica I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie M. 
Clasificación:
3.0

The weekend crew helped with unloading the trailer, however we didn't get the same customer service as the pickup location.

Gary B. 
Clasificación:
2.0

When I called to rent the vehicle on October 19th, my reservation as for 5:15p. In route to pick up the vehicle, I got a call from an employee 4:50 saying that they were about to close at 5p. I told her that I would be there in 10 mins, so she said fine. While doing the walk around at 5:11p, the employee told me that being that it's after closing when I rented the vehicle, instead of dropping it off when no ones there the next day (Oct 20th), wait until the morning after the drop off date to bring the vehicle, due to the fact that there were recent break-ins and stolen vehicles on the property, I agreed to do so. I got a call on October 20th at 4:45 from an employee saying that the vehicle is due to be turned in. When I explained to her what I was to by the other employee the day before, she said that it doesn't matter because the vehicle was rented at 5:11p so it needs to be back now or I would be charged for an extra day. Being that I live across town and it was during afternoon traffic, I wouldn't have made it back to the rental office in time so I had no choice but to pay for an extra day. I remained calm over the phone but was highly upset because had I not been given the option to bring the vehicle back the morning after my drop off date, due to the break-ins that they recently had, I would have made sure to have vehicle back in time. I would like have a full refund for a the next day charges I received.

TRAVIS M. 
Clasificación:
4.0

Improve your app. The photo section is flawed.

THOMAS M. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICARDO R. 
Clasificación:
5.0

Tracey is awesome...she helped us quickly and got the trailer hooked up safely and we were on our way. GREAT customer service!

CHRISTOPHER G. 
Clasificación:
5.0

Best move ever.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

Staff super helpful and quick to get me set up.

THOMAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Agustin T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

Extraordinario servicio al cliente

JOHN E. 
Clasificación:
5.0

Main Road Storage was easy to find and we had no trouble dropping off the trailer we had rented.

Kat B. 
Clasificación:
5.0

left rear wheel rim should have been replaced before rented out again

LUPE J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

The truck was very old and a death trap, it should be retired from the fleet.176k miles with no air conditioning and the steering wheel falling apart in my hands was less than ideal.

Justin M. 
Clasificación:
5.0

Excellent. Friendly, efficient and an overall perfect rental experience.

Barry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Abigail B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHER H. 
Clasificación:
5.0

The two ladies who work there are AWESOME!!! You folks need to buy them lunch!!! - Alan Ali

ALAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL F. 
Clasificación:
4.0

There should be a lock drop box for when mobile truck pick ups.

Dremae J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruth C. 
Clasificación:
5.0

Pleasant experience. Didn't require much time to do the rental. I appreciated that.

GILDA N. 
Clasificación:
5.0

I've had a unit here, various sizes, for over five years. The manager has been there since I started. I moved a distance away and had to get a closer unit. She has taken care of me, with professionalism and compassion, for the entire time. I would not have moved if it didn't take me so long to get there from my new location. Always clean, always available when I needed it, and great communication from the office. She deserves a raise! Very sincerely, Wade Flinner

William F.  |  Overall Experience 
Clasificación:
5.0

The ladies at this location are always great to work with

JEFFREY N. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS ROBERT R. 
Clasificación:
4.0

Steering on the truck needs to be looked at, a lot of play in steering wheel when driving. Also seemed as battery maybe getting weak.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaac H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

I passed several U-Haul places to go to the one at Main Road Self Storage. The staff Jamie and Stacey are just great and friendly people to work with. Always professional with a smile.

LARRY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON L. 
Clasificación:
5.0

I will recommend the 10814 Dorchester Rd Summerville SC U-Haul to anyone who ask. I was very pleased.

BARBARA M. 
Clasificación:
5.0

This location is an establishment I've been working with for quite some time. The customer service I received each time is phenomenal and beyond as expected. Great job and I will Always come back.

GEORGE R. 
Clasificación:
5.0

Today I once again was helped by Jamie. She actually helped me with positioning the 20 foot truck so I was able to load a few items from storage. That is going above the normal expectation you find nowadays. It was a very pleasant experience.

LARRY H. 
Clasificación:
5.0

Jamie, at the Main Road Self Storage Summerville, was great. Friendly and very helpful.

Larry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIO L. 
Clasificación:
2.0

Rude didn't help just stood there

JOSHUA S. 
Clasificación:
5.0

My 2nd time using this facility. They are easy to work with and communications is outstanding!

An N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mostafa E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLAND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORY L. 
Clasificación:
5.0

Excellent on all services.

Beverly B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa F. 
Clasificación:
5.0

Very helpful staff.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL F. 
Clasificación:
5.0

Staff was friendly and professional.

Charles F. 
Clasificación:
5.0

Our lady who helped us, I believe Jamey was fabulous. I can't say enough good things about her or recommend your company enough. Thank you very much. Barbara Jackson.

Barbara J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT D. 
Clasificación:
5.0

Everything went smoothly, i didn't have a reservation but the rep was able to get me in a truck to move my things the same day.

CRYSTAL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERMAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H. 
Clasificación:
5.0

Upbeat, happy people always make ANY experience better and easier, and Main Road Storage people are SO easy to work with. Thank you Main Road Storage!!

FREDERICK R. 
Clasificación:
5.0

Main road was super helpful. We fixed my online reservation problem and got on the road in minutes!!!

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

WYATT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE H. 
Clasificación:
5.0

The lady at the desk was very friendly and helpful.......

RICHARD S. 
Clasificación:
5.0

Myra did it again! We recently moved back to SC from Sweden and needed to rent a truck and trailer and Myra handled both transactions professionally. I have many uhaul choices between my storage location and home, I will continue to use this location because of employees like Myra!

JASON G. 
Clasificación:
5.0

Myra was excellent! She helped me with 2 separate reservations and was very knowledgeable and polite!

JASON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arron M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

I don't know, it was in and out, quick and easy😍😍😍😍

CARL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy R. 
Clasificación:
5.0

This is a fantastic place for your storage needs. The staff was always friendly and helpful.

Terry H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy P. 
Clasificación:
5.0

Both of the ladies that worked there were very helpful and provided great customer service. Gracias.

STEPHAN H. 
Clasificación:
5.0

Ms. Jamie and Ms. Tracie provided excellent service in a timely manner with a welcome smile on their faces. Will recommend to anyone looking for a trailer to rent.

PARKER W. 
Clasificación:
5.0

Nothing. The staff was pretty helpful with my questions which I appreciate. This is best Uhaul experience I have had yet so thank you!

PATRICK S. 
Clasificación:
2.0

Better customer service. Rental was cancelled by location after updating due to license not scanning. Representative then was hesitant with allowing me to make another reservation. Had to go through process again just after speaking with representative on phone.

BRANDY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK E. 
Clasificación:
5.0

Everything was good! Affordable too!

Vohn B. 
Clasificación:
5.0

Everything was perfect the staff was excellent

MELVIN T. 
Clasificación:
2.0

reserved a van 2 weeks in advance, they didn't have it, so they changed my reservation to a larger truck without consulting me and charged me more money for a vehicle that i didn't request

Mark J. 
Clasificación:
5.0

the people here were available and answered all of my questions. They are a great team.

Patricia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL F. 
Clasificación:
3.0

U haul personnel did nothing to assist loading trailer to pull vehicle told me to go to another lot to put vehicle on trailer. Trailer was missing parts to connect from attaching trailer needed to be service sand straps to hold wheels

LARRY M. 
Clasificación:
5.0

VERY CONVENIENT TO OUR NEW HOME. GOOD RATES AND FRIENDLY STAFF. NICE QUIET STORAGE AREA SO YOU NEVER FEEL RUSHED.

CAROLANNE J.  |  Overall Experience 
Clasificación:
1.0

I called to ask why the coverage was added after I reserved it without and Stacy at your location who needs to correct her attitude on how she speaks with customers. She said my boyfriend didn't opt out when he walked in and said he was picking it up but Stacy never even mentioned coverage to him. She just took his information and my card and gave him two forms to sign. I gave him the information that showed the detail but she applied the extra charge freely herself. The coverage amount is cool it is what it is but her fucked up attitude is what made me post this. I know I'm not the first to deal with her and her attitude.

Akeem P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE P. 
Clasificación:
3.0

El cliente no dejó un comentario.

TALENE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN K. 
Clasificación:
5.0

Very helpful,friendly people.

HERBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE D. 
Clasificación:
5.0

Excellent facility. Staff was knowledgeable and helped us select the proper boxes/materials for moving. This was our first packing and storage experience in 32 years so we were rusty. Facility had easy access and was readily available when we needed it. Main Road Storage made it easy!! Thanks to the Main Road Storage staff for all their help. Would most certainly use them again...

Billy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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