Comentarios del cliente para Mailboxes and Parcel Depot

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mailboxes and Parcel Depot

Grado total:

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Kathryn S. en

Grado:

Was great. No problems.

komi d. en

Grado:

El cliente no dejó un comentario.

MARK A. en

Grado:

Everything was good with the staff and truck and cleanliness. Easy pick up and drop off. I would definitely recommend this u haul facility

John B. en

Grado:

Adequate

ROBERT H. en

Grado:

People at the store did excellent job. Good place to rent from.

Paul H. en

Grado:

El cliente no dejó un comentario.

Julia D. en

Grado:

This was one of the worst consumer experiences I've ever had. Disorganized/flustered staff, price different than quoted online, inconvenient pick-up/drop-off location (there's a UHaul business down the street from me, but I was told the day before my pick-up that I had to go to another town). Truck was not ready when we got there at appointed time, so we had to wait for 2 hours, which delayed our move. The store employee was very apologetic, said she was having computer difficulties, so we gave her the benefit of the doubt, but it certainly made an already stressful/busy day even more stressful.

Crable D. en

Grado:

We rented the haul truck and had not one but two blow outs! My husband David is a trucker and could not believe how.poorly it was maintained. Then the place had the nerve to call is and ask why we were late and was going to charge us for another day. If anything we should have.gotten a discount for the 9 hours we sat and waited tires to be changed.

karen k. en

Grado:

the location itself and the guy who helped me were great. My only complaint is that it was hard to obtain a reservation close to where my relative lived to pick it up. At first I was going to have to drive an hour oneway to pick it up. When I later called, they had found a trailer closer. But on the way back with the trailer we drove by 2 places that had at least 6-7 trailers in their lot, one of which was only five minutes from the house. I find it hard to believe that these all showed up overnight. I could be wrong, but that was disappointing to discover.

Christopher N. en

Grado:

Nothing. Was given a free upgrade when my truck didn’t make it in.

John R. en

Grado:

Mostly it was very inconvenient for us based on where we lived and distance to the highway. Also their credit card machine didn't work well so it took a long time.

QUINETTA T. en

Grado:

El cliente no dejó un comentario.

Logan B. en

Grado:

App could not locate so could not check in vehicle. No advice or process discussed for manual check in. Box did not appear secure. Staff were very effective but hours are limited.

Paul H. en

Grado:

El cliente no dejó un comentario.

gerardo p. en

Grado:

No a thing just keep doing the same thing courtesy and a big smile

Paul H. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

We only needed the truck for a short period of time. (4 hours) It would be nice if you had a special rate for those of us who don't keep the truck for 24 hours. Even a 12-hour rate would be better.

NORMA B. en

Grado:

El cliente no dejó un comentario.

Christina O. en

Grado:

El cliente no dejó un comentario.

ken s. en

Grado:

Booked for iowa pick up. Was called and told that i would have to go to illinios to get trailer. It was too late to make other arrangements and i didnt have any other options. Wrong ball size for trailer. Told i had to pay for 3 day and then when i dropped it off told that it wasnt due till tomorrow. I feel i should have been charged less due to sub par service. No assistance with back up at either location.

Tony V. en

Grado:

El cliente no dejó un comentario.

jay b. en

Grado:

El cliente no dejó un comentario.

arnette e. en

Grado:

explain the process of after submitting photos thru until you get the key to truck

TODD W. en

Grado:

Definitely could use some cleaning up, organizing etc the entire store

Deborah S. en

Grado:

Customer service woman on the telephone was very very rude.

REGINA G. en

Grado:

El cliente no dejó un comentario.

catherne S. en

Grado:

Paul was very kind to me. Very satisfied with the customer service! Thank you for helping me out with my moving.

Tara G. en

Grado:

El cliente no dejó un comentario.

Paul H. en

Grado:

El cliente no dejó un comentario.

VIRGINIA M. en

Grado:

Very good experience.. This Mailboxes location has employees who are very helpful.

Paul H. en

Grado:

El cliente no dejó un comentario.

RICK J. en

Grado:

No issues what so ever. Pickup and drop off went without any issues and quickly. Very pleased with my experience.

MARTHAMICHAEL H. en

Grado:

El cliente no dejó un comentario.