Everything was great, fast, and reliable!Nigel S.
Customer Reviews for Mailbox Max
(U-Haul Neighborhood Dealer)
Porterville, CA 93257
Servicios en esta ubicación:
- Mon–Fri8:30 a. m. - 6 p. m.
- Sábado9 a. m. - 3 p. m.
- Domingo8 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The women here were very helpful. Will definitely recommend and use againCaleb M.
El cliente no dejó un comentario.Linda S.
Staff was friendly and it was very convenient i was able to drop off the trailer after normal hours.John R.
El cliente no dejó un comentario.Lorraine G.
El cliente no dejó un comentario.diane D.
We should be able to get the keys before the truck on the app. :)Yesenia F.
El cliente no dejó un comentario.Kurt W.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Marilyn H.
El cliente no dejó un comentario.KIMBERLY H.
They did a great job making sure I had exactly what I wanted. They did a great job. Will recommendJORGE H.
El cliente no dejó un comentario.Herman P.
El cliente no dejó un comentario.Jose C.
El cliente no dejó un comentario.TINETTE C.
El cliente no dejó un comentario.Patricia L.
El cliente no dejó un comentario.Frank R.
El cliente no dejó un comentario.richard B.
El cliente no dejó un comentario.BIRIDIANA H.
The staff was helpful and courteous.Kim S.
El cliente no dejó un comentario.KEVIN C.
The fees to rent a truck is ridiculous. I do not recommend anyone renting a truck.Nicole Felicia C.
Very helpful. No improvements neededPatricia B.
El cliente no dejó un comentario.CHAD W.
El cliente no dejó un comentario.rose mary M.
El cliente no dejó un comentario.JOSE O.
Nothing. Staff was extremely helpful.Patricia B.
El cliente no dejó un comentario.Belinda R.
El cliente no dejó un comentario.ABEL D.
El cliente no dejó un comentario.Martin S.
El cliente no dejó un comentario.Abel D.
Very friendly staff, explained everything and will rent again from same location.leonel V.
Cozy and warm! Just like a small town should make you feelRobert H.
Staff are very courteous and professional. All aspects of the store were outstanding as well as the truck we rented. Thank you, Paula M.Paula M.
El cliente no dejó un comentario.Irene G.
Courteous, professional staff. Good Job!Paula M.
The staff was extremely friendly and courteous! We will definitely return whenever we need a U Haul in the future!NAOMI R.
Very friendly and helpful staff. Trailer was dirty but still got the job done. The amazing staff made all the difference.Jesse W.
I picked up late Thursday to use friday. I used Friday and sat, went to return sat night and they were closed. They are not open on sun and they were closed again Mon for holiday.when I took back she charged me for all those days!!! I said they were not open to receive them back and she said â€œyou could have left them at the mini mart next doorâ€ . What?????? How was I supposed to know that?????? I told her if I had to pay rental of $60 I would just buy them then and she said I couldn't I had to order off line and have them shippedâ€¦â€¦ wow!!!!!!!!! I should not have been charged for her closed days!!!!!!Merri B.
MailBox Max is always my go to for packing and uhaul rentals. They go above and beyond to help make moving simple and their prices are better than anywhere else here in town.Lisa Raguel M.
We rent it for a full day you sit for 3 hours and they still charged us for full-day even though there was a half a day rate that we could have had so no we will not be going back to that storeGEORGE P.
I think its not reasonable to keep a deposit based on mileage as long as the truck was returned and in good condition my husband and i should have got our deposit back we will not be using this location ever againMario S.
El cliente no dejó un comentario.Zandra M.
The lady, Andrea was very knowledge and helpful to our needs.EDWIN V.
The person at the counter was friendly and efficient and we were out of there in no time. We even ended up renting a trailer while we were there. Picked it up next day and returned it same day, very simple and easy,,, as it should be.SERGIO M.
I did not rent anything from this place they chose to rent to someone that was using my identification.ALBERT H.
El cliente no dejó un comentario.James W.
I did online drop off. For the question of whether the truck was clean enough for the next family to use, I said NO because I drove through a lot of bees/bugs and felt the exterior needed a quick wash, at least the front. The box was swept clean. The cab was left clean. I was charged $25 dollars for this!!! UNACCEPTABLE! The man at the counter said he'd take care of it and call me. I still haven't heard from him.ARLENE J.
My experience was perfect from start to finish. No issues what so ever. Will definitely use again.William A.
Great serviceYolanda H.
Very efficientTIFFANY J.
El cliente no dejó un comentario.JEANNINE C.
El cliente no dejó un comentario.MARIA G.
El cliente no dejó un comentario.Jayme B.
El cliente no dejó un comentario.terry B.
Very clean, very friendlyAnnie M.
The woman that helped us was very patient and helpful, she explained everything thoroughly. We were very happy with the service we got.Maria G.
El cliente no dejó un comentario.terry B.
Extremely helpful and so nice. Fabulous customer service. Made the entire process so easy. Would definitely use this location again. Clean well stocked location. Easy to find and easy parking for the trucks. Plexiglass between staff and customers. Staff had masks on and hand sanitizer available. Location took staff and customer health and safety seriously.denise G.
This was not the fault of the location. I was called the day before my reservation and told the 15' truck I reserved was not available, and the only truck available in 75 miles was a 10' truck at a different location 30 miles away in Porterville. I'm inclined to not use U-haul again due to this experience.Nathan H.
Had roaches in truck when I opened up the back. Other than that, great customer service.Leroy C.
I always use this location due to the fact that is close to home. The staff at Mailbox Max are on point and they have equipment available along with any other supplies I might need for moving.Juan Carlos A.
El cliente no dejó un comentario.TIMOTHY P.
El cliente no dejó un comentario.Joe Q.
Great serviceEdward C.
El cliente no dejó un comentario.Eric G.
El cliente no dejó un comentario.CHRISTOPHER P.
El cliente no dejó un comentario.Raymond G.
El cliente no dejó un comentario.Jose P.
Have the gas tank full, so we can fill it once done and not worry about how much fuel is needed to reach pickup level.Wes M.
El cliente no dejó un comentario.branden R.
Great servicejohn D.
El cliente no dejó un comentario.BENJAMIN E.
El cliente no dejó un comentario.Brian N.
El cliente no dejó un comentario.Pamela P.
A # 1Clarence O.
Everything was great! I was able to easily add an extra day over the phone. They were very friendly and I was even able to make copies of my new house keys and purchase a money order in the store! Terrific!Alicia J.
El cliente no dejó un comentario.Monica R.
They need to speed up the process. They couldn't print the complete contract. They didn't have the equipment ready and then when they were going to get the equipment, they didn't have it. Very disappointed. When it was time to inspect the truck, they had not marked the damage so we had to wait even longer for them to do that. Not a great experience.Kristina C.
Keep up the great job.Akie A.
El cliente no dejó un comentario.Victor Manuel C.
El cliente no dejó un comentario.Jon S.
El cliente no dejó un comentario.Patricia M.
El cliente no dejó un comentario.Brian W.
The first place that we went for the drop off was very disappointing because they should of had access for the drop off. The other drop off provided excellent service. Thank you for your services.sandra C.
El cliente no dejó un comentario.Jason B.
I really needed a dolly and had one reserved with my reservation and none were available when I picked up the truck.Carrie M.
Nothing got me in n out quick , both times picking up and returning great personalities and great serviceDavid F.
This is a very nice location with very professional Staff!Henry O.
There was a long line of customers and only one employee. She eventually called for help but it made for a long check in.CHAD G.
El cliente no dejó un comentario.James A.
El cliente no dejó un comentario.Holly O.
El cliente no dejó un comentario.John C.
Perfection in customer service. Staff was outstanding. Keep up the good work. I am very satisfied with U-Haul.James P.
El cliente no dejó un comentario.Sara marie M.
El cliente no dejó un comentario.Lich T.
El cliente no dejó un comentario.steve S.
Customer service Was bad only place that had what I needed will never go back very rude peopleBobby I.
El cliente no dejó un comentario.JASMINE S.