Comentarios del cliente para Mail SVS

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mail SVS

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Jorge Flavio L. en

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El cliente no dejó un comentario.

Mariolga S. en

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El cliente no dejó un comentario.

Viktor S. en

Grado:

No improvements necessary. The location and service were perfect!

SAMUEL A. en

Grado:

The only complaints were that the truck was not behind the build of this address. The truck was behind a building across the street. The lockbox was not behind the building it was in the front by the office. Overall the experience was great.

Eliseo T. en

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El cliente no dejó un comentario.

Melissa A. en

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Set up voicemail so that customers can leave a message if you’re busy or not available.

DAN S. en

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El cliente no dejó un comentario.

jessie w. en

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El cliente no dejó un comentario.

Lawrence R. en

Grado:

1. Because U-Haul assigned this location to my request it cost me an additional $15.00 in mileage charges. Had I known it was not the Celebration location I would have looked elsewhere. 2. Wash the windshield! The windshield was covered in bugs.

Ralph D. en

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El cliente no dejó un comentario.

ROBERT F. en

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El cliente no dejó un comentario.

Sandra W. en

Grado:

This was the only location closest to me which was a good twenty miles away which took away from my mileage for today and I had to pay extra you should have more trucks available at different locations in the Orlando area

Jon P. en

Grado:

-Make sure the gas tank is on full for the next driver -SVS Mail has a terrible setup with the boxes in the front and the truck in the very back -A lot of confusion on where to go

Jeremy G. en

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El cliente no dejó un comentario.

Kathleen D. en

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El cliente no dejó un comentario.

Eric L. en

Grado:

U-Haul App made after hours check out very cumbersome, it took 30 minutes to complete. It would be nice if after hours key drop off was located in a closer location. Hope the App can be fixed to load faster for a faster check out. Thank you!

Cortland D. en

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El cliente no dejó un comentario.

erica h. en

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El cliente no dejó un comentario.

Dean G. en

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El cliente no dejó un comentario.

Arcadio B. en

Grado:

I usually would have ignore an email to rate a location but at least this one was very convenient for me having the opportunity to come over night and pick up a truck when you really need it to move out of your house is invaluable. It was 4:30 in the morning when me and my friend decided there was best to rent a truck and they had one perfect size, nothing better that go online take a few pictures and then go pick up the key for the truck, after a few hours I realize that the truck was rented for 6 hours only and I needed it for a whole day so I called back pass the time and the person in charge of the store his name was Dan he was super nice and allow me to continue the whole day rental for it. At the moment of return it was as easy as taking three pictures and living the truck key on the return key box. Not once I had to face a person or line so if that is not! convenient for you then I don't know what it is.

Randall W. en

Grado:

Best uhaul rental experience i have ever had! Very friendly and helpful!

Kirstin S. en

Grado:

The online process for after hours said all youd need was a credit card, drivers license and the online account. But once getting there to check it it required contants to have a back up number to verify the truck would come back. I understand that but I reserved the truck after hours so trying to make sure my contacts we not busy made it difficult. Then after having to retake the back of the licsene photo finally got the passcode for the box or so we thought. It indeed was not the passcode. It took almost 20 minutes for the 24-7 number to answer to which he said someone would contact me in two minutes. 30 minutes later after trying to 24-7 number a couple other times someone called me to tell me the code I had was not an option for either of the boxes. Signing in online and waiting for the proper code took 2 hours. I was trying to buy patio furniture from people down the road and couldn't pick up the one set at night because getting the keys after hours was a nightmare. When I went to turn the keys into the desk agent said its not the first time someone has gotten the wrong lock code but there was nothing that could be done about it. They couldn't knock anything off the price becaise they extended the hours of the truck rental. I wouldnt have needed the "extra hours" of truck rental if the lock code was correct and if the people Answered their phones. Its a shame. The extra hours of rental does me no good if its inconvenient for the people who need to use it aka me. Wont be recommending this location for truck rental.

Elizabeth R. en

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El cliente no dejó un comentario.

Jose P. en

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bien esta lento

chip c. en

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El cliente no dejó un comentario.

DENISE H. en

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El cliente no dejó un comentario.

Jose P. en

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El cliente no dejó un comentario.

Steve P. en

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El cliente no dejó un comentario.

Cynthia O. en

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El cliente no dejó un comentario.