Customer Reviews for Mail Solutions
(Distribuidor de U-Haul del vecindario)

1,399 comentarios

7702 Barnes Rd Ste 140   Colorado Springs, CO 80922

(719) 266-6229

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 266-6229

7702 Barnes Rd Ste 140
Colorado Springs, CO 80922

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

alvaro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry K. 
Clasificación:
5.0

Top notch service from start to finish! Funny too!

Mark G. 
Clasificación:
5.0

Very customer centric approah; great experience.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamood R. 
Clasificación:
5.0

El cliente no dejó un comentario.

hassan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar C. 
Clasificación:
5.0

Great service and friendly & helpful staff.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven J. 
Clasificación:
5.0

The drop off location was the one who informed me of the $20 dolly and other equipment charge. They were super helpful and friendly. Location was perfect as well.

Kennan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

Nothing bad on this location at all. my concern is with how uhaul handled my change in services and now not going to refund me money for the trailer i did not use. great job Uhaul. every location is not able to do anything about it or are not willing to help.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE W. 
Clasificación:
4.0

It is too bad you are located a little far out from the main part of town.

RICHARD R. 
Clasificación:
5.0

Everything was great

Steve O. 
Clasificación:
4.0

El cliente no dejó un comentario.

randy B. 
Clasificación:
5.0

It would be nice if the inside of truck was detailed the inside was very dusty, other than that everything was awesome

vivian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

Very smooth operation! No issues.

Roy S. 
Clasificación:
5.0

We have rented Uhaul equipment for over 45 years and this is the absolute best location we have ever used!! The truck was great and the staff was the most friendly and pleasant we have ever worked with!!

Jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessie D. 
Clasificación:
5.0

Rental was easy. The employees were professional and helpful. The price was reasonable. Pick up and drop off were very easy. I would definitely use them again.

Paula B. 
Clasificación:
3.0

Picked up the rental trailer on 13 November. I walked around the trailer and saw that the tires on the right side were nearly bald! I questioned the Uhaul rep and was told that they were fine!! Had planned on departing for Frisco, TX at 6 a.m. on the 14th but when I checked the tires the right rear tire was flat!! Called roadside assistance and the tech replaced both tires on the rear. I am very unhappy that this trailer was issued with tires in such bad condition!! The trip was delayed by 4 hours resulting in having to spend the night in Childress, TX at a motel rather than arriving in Frisco! It is totally unacceptable to have Uhaul issue equipment without ensuring that it meets high safety criteria!! If I had not performed my own safety check I am sure that those tires would have blown resulting in extensive damage to my vehicle!! I am now requesting a major reimbursement from Uhaul to cover your failure to issue faulty equipment! I took pictures of the faulty tires as proof!!

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle S. 
Clasificación:
5.0

I've rented a truck at this location 3 times, and every time I'm 100% satisfied. Keep up the great work!

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
5.0

Just keep on doing what you are currently doing; all personnel were very professional, personable, and extremely helpful.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

Made my moving day easy.

Samuel L. 
Clasificación:
5.0

Awesome sservice! The gentleman put the dolly in my truck and helped me take it off when I was dropping it off. Best service from a UHaul I've been to.

Brittany Y. 
Clasificación:
5.0

Very quick return process

Brenda P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raoul A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN B. 
Clasificación:
5.0

It was a great experience! Very friendly and very helpful

Ever E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
2.0

I didn't get his name but the guy working that day was incredibly rude and impatient. The uhaul's transmission also seemed to be in pretty terrible condition. It was revving up to 5 rpms while i was pressing the breaks and it sounded like it might explode every time i tried to accelerate. I'm not super well versed in uhaul trucks but that doesn't seem safe.

Avery M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hal S. 
Clasificación:
5.0

Great customer service!

Jerry K. 
Clasificación:
5.0

Pick up to drop off everyone was spectacular

Bradley N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

U haul probably needs to have better security for there trucks as our original truck had its cat cut out of it before we arrived. Thankfully there was another one available. If there wouldn't have been one available on site it would have ruined our move completely.

Samuel J. 
Clasificación:
3.0

They were a convenient location, good at getting through paperwork and getting you on your way. Felt like at times they seemed inconvenienced when helping. At the end when returned gentleman that helped was nice but preoccupied wanting to complete the transaction. All in all I would definitely rent again maybe just an off day.

James F. 
Clasificación:
5.0

Great customer service!!

Bradley H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
3.0

The app crashed several times during check out, which led to me paying the $14 for the insurance, despite selecting NO three times. Then, when I checked back in, the kind folks at the counter said they cannot reverse the charge?!

Jason A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa K. 
Clasificación:
1.0

When picking up the truck, it was okay nay 2/3 of the tank( I was already suspicious about that because usually a rental is always full and makes sure it full returns.) I have to snap a picture before and after. Also, pump gas before return the truck. I got changed $25. So, I call the office and been told I did not adjust the scale on the app correct... wtf is that? It took almost an hour to complete the check out the truck and already 1 hour behind my scheduled . Also give the office manager, which no one answers the phone. I gave three days for someone to return my call. Otherwise, I will work with my credit card company. Very disappointed it.

Alexander N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE S. 
Clasificación:
5.0

Matthew was very polite and helpful in the pick-up process. Thank you for great service.

BRIGIDA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

Seemed well run. Organized and efficient. A good experience.

Wayne H. 
Clasificación:
5.0

Really friendly, easy to use. Truck was clean and ready to go when I got there.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan F. 
Clasificación:
2.0

Young Man that hooked up the trailer was extremely rude and impatient!

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve L. 
Clasificación:
5.0

Nothing everything was excellent and service was great.

KERMIT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista W. 
Clasificación:
3.0

Less photo requirement!

Conrad M. 
Clasificación:
4.0

I was advised it was full of gas and it looked full so after putting only 30 miles on truck I filled it up and it took 5.5 gal which is less than 6 miles per gallon - not good. What should the truck get in mileage and you should use that gauge to help put gas back into a vehicle.

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

courtney T. 
Clasificación:
3.0

U-Haul changed my pick-up from my expected location to this one. Someone called but I almost didn't catch the fact that it was a different location. Not a full-service equipment center but I only needed the trailer and the staff was smooth and friendly with the transaction

Mike D. 
Clasificación:
5.0

Staff was great, very helpful.

Joseph L. 
Clasificación:
5.0

The people that work at my neighborhood u-haul are so friendly and helpful. I highly recommend them.

craig S. 
Clasificación:
5.0

Reed the gentleman who assisted me explained everything very well and was courteous and professional. I will be renting from this location again in one week.

Brian A. 
Clasificación:
5.0

We arrived 10 minutes before closing on Sunday and the staff was awesome. They were so very helpful. We will be moving to Peyton, CO. next month and this U-Haul dealer will be our go to dealer.

Mary H. 
Clasificación:
5.0

Service was excellent!!! Very friendly staff!!! The set up is perfect and user friendly!!! Thank you!!!

Tommie J. 
Clasificación:
1.0

Their customers service was the absolute worst! Disrespectful! They are allowing trucks with transmission issues to go out on the road, the entire time moving I was worried about breaking down because of how badly that truck sounded at lights and accelerating. I would definitely recommend going threw a different location with friendly staff and respectful staff with working safe trucks.

Derrick A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIUS B. 
Clasificación:
5.0

The app never works for me.

THOMAS L. 
No se han enviado comentarios para esta ubicación.

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