Comentarios de los clientes para Mail Solutions

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mail Solutions

Clasificación general:

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Kevin M.
Clasificación:

The inside was clean at first glance, but not once I got into the truck. Also, it pisses me off that the trucks are not sanitized after each use. That's absolutely ridiculous. Unacceptable during these times. You give people a false understanding of what “clean” is.

TAMARA B.
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El cliente no dejó un comentario.

Anita B.
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El cliente no dejó un comentario.

David S.
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The Two staff members were very pleasant. Very good experience. Would use this facility again.

George W.
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The only question they did not ask me is how often I blow my nose in order to rent the trailer which was outrageously high priced for one way.

richard S.
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Everything always goes well at this location

Andrew W.
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A perfect rental experience. Thanks!

Kim G.
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Keep up the awesome customer service

Michael W.
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Did get a call the day before pick up with the address which was nice, but that night got an e-mail that said to pick up at this address provided. Which was the wrong pick up location. The correct location was across town which was farther than I would of liked to go. So my question is why do we pick a location which had the trailer that I needed, but send me to a completely different location. The drop off location was fast and courteous. Which is nice after unloading the trailer.

Katie D.
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El cliente no dejó un comentario.

aaron M.
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Personnel here are awesome!

Rick S.
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El cliente no dejó un comentario.

Caitlin W.
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Mail Solutions on Barnes and Mark Sheffel in colorado Springs is an excellent locations from which to rent a truck or trailer. I enthusiastically support small businesses that can supply this level of customer service.

robert N.
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El cliente no dejó un comentario.

Joanne H.
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Awesome experience

Jenny P.
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Hire nicer people that are well trained. I was sent emails and texts yo check in online due to covid. Did that for our motorcycle trailer but the rude gal working argued with me that I didnt and couldnt for a trailer. I showrd her thst yes. In fact i had snd she still argued. Then brought out a contract that wasnt even mune, then the correct one had the wrong charges on it. I ended up having to go inside, where i was licked on my leg by an office dog and i am allergic. Terrible experience and this is the 2nd time we've had at this location.

Michael A.
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Great experience!

DAVID S.
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Courteous and friendly service. Thank you

Lloyd B.
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Thank you very much. It was a pleasure doing business with you.

Valerie D.
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El cliente no dejó un comentario.

Kamran S.
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My issues are not with the employees working at Mail Solutions. They were understanding & repeatedly made-up for U-Haul's mistake and lack of customer service. When a loyal customer is concerned with packing, U-Haul is supposed to be a RELIABLE service & understanding to ALL customers' NEEDS. Reservations are made ahead of time, I expect your company to honor those & live up to your reputation. I'm disappointed in your company, & look forward to future business with your competitors.

ROBERT M.
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El cliente no dejó un comentario.

Tevita T.
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Doing great job! Thanks

Oscar H.
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I love using this place. There's one closer to us but I still rather go to this one. The lady's there are really nice. I didn't have a hitch ball and they let me borrow one at no charge. It's a nice place overall.

Ronald K.
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Uhaul was reasonable (in price) and provided everything I expected.

Bryce H.
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El cliente no dejó un comentario.

Darlene R.
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The owner and staff are sooo very helpful and knowledgeable about all their services. Not to mention quick and efficient. Whatever your needs they get you taken care of with a smile and friendly service. I picked up a truck and when I returned it, before I could turn off the ignition a gentleman was already documenting the return in his device. My return with email receipt was done in five minutes!

Dennis W.
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El cliente no dejó un comentario.

pamela P.
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Customer care seemed high priority, process was fast, efficient and friendly

Tyler F.
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El cliente no dejó un comentario.

Eric J.
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Security procedures were way overboard and not enough (in other ways) losing 2 stars. Pictures of my driver's license front and back is ridiculous and invasive. Showing the in store customer a computer screen showing other's user's information is UNsecure. Worker was on phone taking credit card information from a customer on the phone and I COULD READ IT before being hidden.

Richard M.
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Great job by the staff. Excellent customer service.

Steven D.
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El cliente no dejó un comentario.

Robert S.
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Location and staff is always amazing. The online Uhaul staff is another story.

Christopher P.
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El cliente no dejó un comentario.

LAURA K.
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El cliente no dejó un comentario.

Paul C.
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El cliente no dejó un comentario.

GARRETT S.
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Nothing... Doing good..

Mark R.
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El cliente no dejó un comentario.

Alan K.
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Great job.

Thomas L.
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El cliente no dejó un comentario.

Bonnie F.
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El cliente no dejó un comentario.

Rodney W.
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Friendly Staff

JENNIFER M.
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El cliente no dejó un comentario.

Mike E.
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El cliente no dejó un comentario.

Zbigniew W.
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Probably the cleanest Uhaul I've ever seen. Friendly and fast service. Awesome!

Samantha F.
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El cliente no dejó un comentario.

Christina D.
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Nothing. Repeat customer. Same great and friendly customer service. Thank you.

jeffrey T.
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Very disappointed as we had reserved a 20 foot truck and were told just a few days before that we could only have a 15 which caused a lot of trouble as the truck was not big enough for the move and we had to leave stuff behind.

pam G.
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El cliente no dejó un comentario.

Richard D.
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Great equipment, great service.

Derek G.
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El cliente no dejó un comentario.

Gregory A.
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N/A

Brent P.
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They were great and very helpful, I'm definitely will have a business with them again.

Kathleen N.
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El cliente no dejó un comentario.

Roberto F.
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El cliente no dejó un comentario.

SCOTT A.
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They were wondering in helping explain how to back a trailer up and I was able to complete it where I needed to. Then I turned in the trailer early and the staff was there and helped me with the trailer to log it in and when I was rushed I wasn't able to back it in, but they took it and parked it for me, but pulling it off the trailer hitch and walking the trailer into the slot. I truly appreciate their help. great location.

Julieann S.
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Everything went very smooth so nothing

Richard D.
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El cliente no dejó un comentario.

RUBEN O.
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Everything went well until the computer system went down and would not take our payment no matter what card we used. However the staff was very helpful and friendly. They promptly went the paper route and fix everything for us to take our u-haul. Maybe find out what's going on with the system would be very helpful for the next customers.

John G.
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El cliente no dejó un comentario.

Whitney H.
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El cliente no dejó un comentario.

Lori G.
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El cliente no dejó un comentario.

Robert S.
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Staff was extremely helpful and the process went very smoothly.

Mark M.
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Extremely friendly staff - I will always use this facility.

Florentina Z.
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I'm really disappointed with Colorado's service I went to 4 different locations and was very displeased with Woodland Park U-Haul services. The sales associate was not at all professional when I told her the tires on trailer were faulty. Her response was not to worry we could call for assistance, 1531 miles to get service? Then I rented from Colorado Springs location on Barnes. One tire had 65 psi and the other 40. Maintenance is below average I must say. For the amount of money I spent I'm very dissatisfied. GRZinzun

Pamela B.
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The return check in was a pain.

Kathy C.
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El cliente no dejó un comentario.

Chelsey P.
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I brought the Uhaul more than 24 hours before delivery time. I asked them about if there would be in return of money for returning that early and they said no. I feel that since I returned all items before 24 hours of my original return time I should have been returned some type of money.

James B.
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El cliente no dejó un comentario.

Audra M.
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El cliente no dejó un comentario.

sean W.
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El cliente no dejó un comentario.

Reginald S.
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The staff was professional, understanding, knowledgeable and friendly. Not what you would typically receive from a uHaul in the past. The was having an electrical issue on my first vehicle with the Trailer Wiring and the staff tried multiple solutions to correct it. Even though I had to bring another vehicle in to use the trailer, staff was supportive and actually stayed a little past their closing time so that I could pick-up the rental. These attributes are very hard to come by these days. The community should be aware of this level of customer service that is truly a rare sight these days! Keep up the good customer service.

Jerome W.
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Great service!

Charles B.
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Nothing. Efficient process to rent and return the trailer.

steve S.
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El cliente no dejó un comentario.

Betty P.
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El cliente no dejó un comentario.

chad F.
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El cliente no dejó un comentario.

Larry C.
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El cliente no dejó un comentario.

Edwin I.
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Personnel here made my rental experience a pleasure- efficient and organized

martin C.
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El cliente no dejó un comentario.

kaitlin C.
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El cliente no dejó un comentario.

Daniel N.
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El cliente no dejó un comentario.

HENRY C.
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El cliente no dejó un comentario.

HENRY C.
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El cliente no dejó un comentario.

Gerdus B.
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El cliente no dejó un comentario.

Henry M.
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El cliente no dejó un comentario.

douglas R.
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Did great. People were helpful, fast and friendly. Equipment was prepped and ready when we arrived.

Douglas AND LA E.
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El cliente no dejó un comentario.

Crisanto Q.
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Staff are very friendly and helpful.

William B.
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They have always been quick, courteous and helpful. I will continue to rent from this location.

Bruce L.
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El cliente no dejó un comentario.

TINA K.
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Gentleman that checked us in was fast and friendly. Thank you!!!

Scott A.
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El cliente no dejó un comentario.

Jonathan R.
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El cliente no dejó un comentario.

Diana R.
Clasificación:

I don't understand why the won't allow people to reserve a truck for the amount of days that will be needed. They tell you to reserve for a day, and just keep it if needed longer. However, they'll keep calling and harassing while you're trying to move, load and unload, asking if you're on your way to return it. Please save us all the headache and let us reserve for the amount of time that will be needed in the first place!

Michael M.
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A great all around experience. Thank you

craig S.
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Nothing, The staff was friendly and the truck was perfect.

Jason S.
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I dropped off after hours and everything was fine.

Thomas P.
Clasificación:

Bridget was very helpful and informative. The trailer with ramp worked flawlessly.

No se han enviado comentarios para esta ubicación.

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