Comentarios de los clientes para Mail Plus

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mail Plus

Clasificación general:

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Fidelindo F.
Clasificación:

Maricel was very courteous and took her time explaining the contract and showing us the truck. She showed us in full detail how to open and close the roll up doors and what not to do. Very happy with how she handled us. Would definitely recommend this UHaul location to my friends and associates. Truck was thoroughly clean and comfortable to drive. Thank you UHaul!!

Robert S.
Clasificación:

The young man behind the service counter was a great help, very pleasant and was a bright moment in a very hectic day

jorge R.
Clasificación:

El cliente no dejó un comentario.

Eduardo C.
Clasificación:

This place is awesome 👍!

CELICIA AMARA S.
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El cliente no dejó un comentario.

Charles F.
Clasificación:

Representative was very friendly and helpful. Gave help and tips on the truck.

Robert J F.
Clasificación:

N/A

Andrew P.
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El cliente no dejó un comentario.

Andres P.
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El cliente no dejó un comentario.

kathryn D.
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El cliente no dejó un comentario.

Nayroby O.
Clasificación:

She was helpful and quick.

Shamir B.
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El cliente no dejó un comentario.

Johnny I.
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El cliente no dejó un comentario.

ROMULO M.
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El cliente no dejó un comentario.

Karina A.
Clasificación:

Nothing. The lady who took care of my reservations was very helpful, attentive, and pleasant.

Morgan L.
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Wasnt as organized and there were some safety concerns that didnt seem to be checked prior to my rental but they were receptive and helpful. And the process was easy.

manuel C.
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El cliente no dejó un comentario.

Mohammed A.
Clasificación:

I was schedule for pic up at 9am, they didn't arrive and open the stor until about 9:30

SUSANA GOMEZ P.
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El cliente no dejó un comentario.

marie B.
Clasificación:

Best customer service ever I love her she took care of me very well thank you

Ian E.
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El cliente no dejó un comentario.

Anthony B.
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Great Service! Thankyou!

Gonzalo L.
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El cliente no dejó un comentario.

Maria Victoria S C.
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El cliente no dejó un comentario.

Christian C.
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El cliente no dejó un comentario.

Rommel L.
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El cliente no dejó un comentario.

PHILLIP M.
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Very helpfull . after bad experience s at other uhual locations like Haywood Ca it was nice to get a very helpfull personal . I would recommend this uhaul location

Keith P.
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El cliente no dejó un comentario.

geraldine A.
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Quick and easy

jose M.
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El cliente no dejó un comentario.

John L.
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Great and fast service (great service) ;)

ferdinand C.
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El cliente no dejó un comentario.

benjamin S.
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El cliente no dejó un comentario.

roger C.
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El cliente no dejó un comentario.

Donna M.
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El cliente no dejó un comentario.

GABRIELA P.
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El cliente no dejó un comentario.

Tarik J.
Clasificación:

Very helpful customer service

MARIE PAZ P.
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El cliente no dejó un comentario.

Bryan R.
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It would have been helpful/nice to get a fee removed since we returned the truck a day earlier. Would have been an easy exchange instead of a $7 fee. Hope to hear back about this matter.

Rene M.
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El cliente no dejó un comentario.

Nick L.
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El cliente no dejó un comentario.

Thomas D.
Clasificación:

Acquire trucks that are more fuel efficient.

JULIAN Y.
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They called me to tell me that my appointment was canceled. I lost 2 hours of my time until I called in and they suddenly told me they had a the truck.

Enrique V.
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El cliente no dejó un comentario.

michelle M.
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More people working and helping. The workerr had me load my dolly into my car being a woman that was incredibly hard. I had To ask some strangers

Rebekah W.
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The flipping transmition would stick...a lot! Especially on the freeway. Horrifying experience. Truck was very dirty inside AND out. Never had a bad experience before this last time.

Lisa M.
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cutomer service was fine lack of a larger sign made it difficult to fine the building.

Rodel S.
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El cliente no dejó un comentario.

RAYMUNDO C.
Clasificación:

Keep up the great work.

arturo R.
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El cliente no dejó un comentario.

Heather H.
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El cliente no dejó un comentario.

WALTER B.
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El cliente no dejó un comentario.

ROBERTO M.
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El cliente no dejó un comentario.

KIM ROBERT P.
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El cliente no dejó un comentario.

iwen H.
Clasificación:

The elevator broke daily, so be prepared to carrying all good to upstairs.

RALPH E D.
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El cliente no dejó un comentario.

Elizabeth P.
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El cliente no dejó un comentario.

Nicolette L.
Clasificación:

They were every nice and helpful.

Samuel L.
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El cliente no dejó un comentario.

Donnel Lee M.
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The truck was very dirty. I had to stop and clean the windshield. Good customer service.

ralph e D.
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None. The service I received was outstanding

Elaine N.
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El cliente no dejó un comentario.

Freddie John V.
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El cliente no dejó un comentario.

Narcizo G.
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El cliente no dejó un comentario.

Edgar Teruel F.
Clasificación:

El cliente no dejó un comentario.

Darrin S N.
Clasificación:

This location should lock the back of the trucks as there was a small bag of items left in the back from a homeless person, the store owner did remove those items. And the homeless person urinated in the back of the truck. It wasn't discovered until the truck was being loaded.

COMPOUND SY C.
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El cliente no dejó un comentario.

DANIEL C.
Clasificación:

Keep up the good work.

Victorino M.
Clasificación:

El cliente no dejó un comentario.

KIERAN MICHAEL Q.
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I was transferred to this location from another that didn't have my reservation which was inconvenient. The lady running the place complained that I was taking a truck that she had already reserved for an in town move. She did not walk around, walk through or even inquiry about if I knew how to operate or drive the truck. She simply said OK here are the keys through the security window and take a dolly, the truck is outside. It was an awkward interaction at best. The truck worked beautifully and was in great condition.

wilfredo T.
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El cliente no dejó un comentario.

Gomer B.
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El cliente no dejó un comentario.

HERMINIO Z S.
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Nothing to improve service is very good

LETICIA G R.
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El cliente no dejó un comentario.

MARLON C E.
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El cliente no dejó un comentario.

LUIS JIMENEZ O.
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El cliente no dejó un comentario.

Charlene E.
Clasificación:

Great Customer Service ...wish I would have cone here the first time we moved !

FELIXBERTO PEREZ M.
Clasificación:

Keep up. No problem.

EDWIN C G.
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El cliente no dejó un comentario.

Margaret T.
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El cliente no dejó un comentario.

ying Y.
Clasificación:

El cliente no dejó un comentario.

Ricardo G.
Clasificación:

Great job

ERIK EDUARDO U.
Clasificación:

Very nice and polite attendee, quick reply and service. appreciated.

RICHARD GEORGE L.
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El cliente no dejó un comentario.

MORRIS N.
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Nothinng.keep it up

CAROLYN RANDAL F M.
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Was not addressed even though I was standing there for a good 15-20 minutes before being helped due to western union

Janette L.
Clasificación:

El cliente no dejó un comentario.

MARLON C E.
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El cliente no dejó un comentario.

Glen G.
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El cliente no dejó un comentario.

dominick s B.
Clasificación:

El cliente no dejó un comentario.

ERIC JOHN C.
Clasificación:

El cliente no dejó un comentario.

BRYAN DUY L.
Clasificación:

More Truck available.

patricia S.
Clasificación:

El cliente no dejó un comentario.

Eduardo M.
Clasificación:

Great customer support and awesome business conduct

Kenneth L.
Clasificación:

Location is strange. It's not just a U-Haul location. They have Western Union and Mail/Fedex services. 3 windows, but only 1 person to help a myriad of customers. The big thing, in my opinion, the truck I rented stalled. Stalled at a major stop light. I was stuck for maybe less than 5 minutes, but it also annoyed the drivers around me. People were cursing at me in 3 or 4 different languages. Probably wouldn't have happened if the truck was maintained.

joe Y.
Clasificación:

I wish they also have pick up trucks.

Shelly C.
Clasificación:

El cliente no dejó un comentario.

Kevin T.
Clasificación:

Great service

JOSE EMMANUEL M.
Clasificación:

El cliente no dejó un comentario.

FORREST T.
Clasificación:

These ratings are not for this location but the location that was originally tagged to my reservation. I made a reservation online and was sent to a location that was open and no one was working (uhaul representative) during business hours. I was told he would be back in an hour or two. I called this location before heading there to assure the vehicle was available for pick up. I spoke to the u haul representative and when I arrived 15 minutes later he was no where to be found. I called the call center and was sent out of my way to another location. This whole process sent me 60 miles out of my way and wasted over 3 1/2 hours to rent a truck. I will never use u-haul services EVER. Suppose-u-drive has much better customer service and no problem delivering services that are much more convenient. 1) Improve you truck coordination from call center to pick up location. During this process my replacement truck at the second location was rented after I had already been told there was one on hold. 2) Stop making "Jerry's Automotive/Gas Station/check cashing/mail center" a certified u-haul vendor. The has the worst customer service, hardly speak any English, and don't know any dimentions of the truck. Nor are they equipped with the proper property to have u-haul parking. 3) Work on your customer service. My experience over the phone was horrible. I spoke to four people who told me four different things. They gave my wrong hours of operation. Wrong locations that were open. If it was important information they screwed it up. NEVER AGIAN

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