the filthy truck was not part of the plan. please clean trucks thank youDawn O.
Customer Reviews for Mail Center One Corporation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Wesley B.
El cliente no dejó un comentario.Demetra J.
The whole experience felt unprofessional. The person I purchased the uhaul from was very unprofessional. She forced me to give her my wife's number so she could call her as a reference. When I returned the uhaul 2 hours later (during regular business hours) she told me she had to charge me $20 to return it. I told her I would just do the return online and then she told me â€œoh, don't worry! I'll figure out how to get around the fee for you.â€ That didn't feel right. It felt off to me. The whole experience left me feeling like I definitely would attempt to avoid these uhaul outpost stores and just go to a uhaul specific store.Bret James P.
El cliente no dejó un comentario.Joshua T.
El cliente no dejó un comentario.Todd H.
El cliente no dejó un comentario.Tyrone B.
El cliente no dejó un comentario.Daniel V.
El cliente no dejó un comentario.TU-TRAN-THANH L.
El cliente no dejó un comentario.Morice B.
Great jobJASPER G.
VERY CONFUSING... Had to walk around the entire strip mall to find the drop box. no designated parking for the truck either.Noah O.
Wait time was an hour just to get them to get us the keys to get our day going. Too many confirmations regarding liability when it's alright in the signed contract.John M.
El cliente no dejó un comentario.JASPER G.
easy on/off exit location, clearly marked drop area and how to do itJulie R.
El cliente no dejó un comentario.Colleen R.
I was not aware that there was going to be an extra $20 charge for dropping off after hours. Which is even more irritating after I checked my email for an updated pickup location and there wasn't one so I had to spend an extra $30 for lyfts to get the truck. Which I didn't have the money for. I am extremely aggravated at the lack of communication happening.Katelynn J.
El cliente no dejó un comentario.BRIAN CHRISTOPHE W.
No reason to complain. Dropped it off through the website and it was very manageable. The drop off location was easy to find and the drop off directions were intuitive and fairly easy.Kevin D.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.MARY E.
El cliente no dejó un comentario.Cheryl M.
Rental lady was very polite and friendly.Daniel T.
El cliente no dejó un comentario.Ashleymelissa F.
Make the mobile site easier.Alonza T.
The woman who helped me out today was great. Excellent customer serviceMichael M.
The represents was very professional and knowledgeable about the product and I will certainly use this U Haul location again.richard D.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Eric J.
El cliente no dejó un comentario.Erica K.
El cliente no dejó un comentario.JEROME S.
Make sure to check all areas of the truck. The drop off location included reviewing the top of the truck using a ladder. The pick up location did not do that and the drop off person indicated damage on top. The lady was super helpful and friendly.Oscar S.
El cliente no dejó un comentario.ROBERT B.
The online off hours check in process is slow. The phone application did not work well and the website online form is quirky. Took over 50 minutes to pick up the vehicle and had to call U-Haul customer support.Gary T.
The lady who checked me in did a great job. She even did a thorough check including blinkers on her side where the pickup location did not checks what so ever.GREGORY P.