Professional. Fun. Courteous. Awesome
wendy w
Customer Reviews for Magnolias Best Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service, great folks to work with.
Kristin JBrenda was PHENOMENAL!! She went way above and beyond for us when the truck we had reserved was not returned on time by the previous renter. We were on a super tight time schedule and she made sure we were taken care of. Very kind and hospitable staff. Inside storefront was very pleasant and clean. I really appreciated the comfortable seating area while our reservation got sorted out. A++ team! I would most definitely recommend this location to friends. Thank you Brenda!
Joel BVery friendly staff
Sherlyne SStaff was excellent in assisting me thru entire process.. truck was immaculately clean & well maintained .. will definitely use this location for future moving needs
CHRISTOPHER DSusan is FANTASTIC!!! No improvement needed.
Leonard DAbsolutely the best place with awesome management.
STEVE L | Overall ExperienceWe were extremely satisfied and the manager was very helpful and friendly. Great job
STEVE LThe lady at the counter was wonderful!! Very personable and explained everything!! I won’t go anywhere else to rent U-Haul!!
Valerie COnly problem was too expensive
David R | Overall ExperienceFriendly, knowledgeable and helpful staff. Clean secure location.
Warren A | Overall ExperienceWe picked up and dropped off at Magnolia Best Storage. Great location for pick up or drop off, very friendly. Truck was very clean, process was fast and simple. No waiting or long process. Highly recommend.
Mark JThis location is my favorite U-Haul neighborhood dealer. They always go above and beyond to accommodate equipment for us. Friendly customer service.
Francisco HGreat service
Justin DThis is one clean, secure and friendly operation. Top knotch facility!!!
HERMAN G | Overall ExperienceThe customer service was impecable! The 2 ladies that work there were super helpful and friendly which makes everything better!
Susan FCharged me an entire extra day because I was an hour behind.
THOMAS PThese ladies are always wonderful. Zero issues or complaints.
Jannette ENothing the staff was genuine and love the site appearance.
Shauna GBest storage unit experience I have ever had. Most pleasant and helpful staff. Thank your for the outstanding service and facility.
Patricia M | Overall ExperienceClean location. Friendly and helpful staff.
John NEducation on return process after hours. I was trying to return the unit. I don’t know if the system was down or if it be the old man with the smart phone I could not figure it out. I finally called the 800 number on the key. They told me as long as the unit was there, it should be OK to leave it. I was very frustrated thank goodness the nice lady that works. There showed up after I had already figured it out but education on how to return after hours would be great for people like me that was my only issue very friendly staff Property is very clean I will add I will send you all of my friends. Do you guys thank you again
Rodger CI had to leave my things in storage while traveling for work. The staff at THIS facility was most excellent and helpful. VERY clean! I also had peace of mind having insurance for the value of my possessions.
Amber D | Overall ExperienceStaff was friendly. Went on the equipment inspection with us, and provided information that was helpful.
John NAll good at a good price!
GLENN M | Overall ExperienceExcellent service!!! So happy I rented the Uhaul from this location. Highly recommend!!!
Wendy GVery Pleasant experience
Richard BThey were organized and I was processed quickly.
Timothy MAbsolutely the best! Hands down Friendly and helpful! Bravo
Christopher UVery accommodating and polite. Would highly recommend them.
MATTHEW CWould recommend the location, yes. The uhual trucks they have no. The 26 footer i had. Was dangerous powering steering was out in it, steering wasn’t straight. Brakes horrible. The box light didn’t work so unloading in the dark
Michael HNice people, great facility.
GEORGE S | Overall ExperienceGreat short-term experience with Magnolia Best. Renee and Patricia were very helpful and helped me find exactly what I needed. The facility was extremely clean and well-kept. Thanks!
Stephen E | Overall ExperienceWas totally satisfied, confident that my goods were secure and that there was no danger of flooding. Staff were pleasant, courteous, and competent. The place is indeed Magnolia’s best storage!
JOHN B | Overall ExperienceVery friendly, helpful & courteous staff at this location
Stephen DNice front desk help.
Carmen JReturned the trailer the same day after business, so they were closed. The place looked very clean and taken care of.
RN CThe process was quick and easy. Thank you.
Jason DExpensive
CHAUNTERA BSusan and her staff were phenomenal!!!!! They were always available to help - we could not have made this move without them - they are The Best!! Sincerely, The Caruthers
CHARLES C | Overall ExperienceBetter disinfect vehicle. This in smells bad. Very bad. Had to drive in it for hours. Made stops to feel better because of smell. Told U-Haul when delivered but he didn’t care.
George DVery helpful staff and truck was really clean. I had to swap pick-up locations at the last minute but they were very helpful.
CARY WNothing it was awesome my first time renting a uhual
Rosalinda MThe entire process with this location was excellent from customer service and product. Management was professional, hospitable, and efficient. Would use this location again.
Fermin TStaff was friendly, and even I did not had a reservation they where able to help me out to rent a truck.
Victor RKeep smiling ☺️
Stacy LThe ladies that work here are helpful and knowledgeable.
Stacy LHorrible experience.
Jelaina HFriendly and very helpful staff. Clean and pleasant pick up location.
Carter DMs. Susan went above and beyond when I wasn't able to get my original truck from another location! She was so very sweet!
Starla SRenee was great, very helpful and accommodating. There was another lady who is new, I didn't get her name but she was also helpful. Both very friendly and helpful. Thank you, great job! Will definitely recommend if needed.
Adalberto MI’m extremely happy with this location. We will be moving in the future when I plan on trying to use Magnolia’s best storage in the future based solely off the customer service provided today.
Brittni LLove this storage unit facility. We have used several in the last few years traveling around in our RV and this for sure has been the best one yet. Thank-you. Never had an issue and even with construction going on next to yall it still was clean!
SAMANTHA B | Overall ExperienceGet printer working correctly.
David SRecommend having vehicle filled up - It's really hard to fill up the tank exactly. Also, this unit did not have a lock - seems like all should have a lock.
DANNY BSusan, Annie & Renee were all incredibly friendly, thorough and clearly have a great team. They were each a pleasure to work with.
DAVID SI just don't want to recommend them. I had a bad experience
Noelia MI was so impressed by the way these people helped me with moving expenses saving us so much money. This was one of the best experiences I've ever had with a company looking out for my best interest which now a days most companies don't because their interested in money more than the customer. The place was very clean and the people so nice and polite and very helpful. I would recommend them and will come back on my next move.
Jean WGreat customer service would use this location again and would recommend.
Timothy CThe staff was very friendly and helpful, even contacting us afterwards when a personal item was left in the truck. Would definitely reccomend to anyone with storage and or moving needs!
Denise MThe 26ft truck I rented was tired and very noisy. If I had been going any further than I did with it this would not have been a great experience.
BRUCE WAndrea was very helpful after U haul customer service messed up the reservation for both of my 26 foot trucks. She was able to assist me without any issues and was very professional.
Joseph HGreat customer service, great facility, and great Uhaul. Thanks! Kim A.
KIMBERLY AAnswered my call after hours and was pleasant to talk too
David PBoth of the people working were amazing.
Mark VThank you Susan for getting us set up on the best rate and taking great care of us all the way through!! We will sure let family, friends and neighbors here in the Magnolia area know about you and your excellent customer service!!!
Doug M