El cliente no dejó un comentario.BONNIE G.
Customer Reviews for Magnolia Parkway Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Arlene is so sweetTIFFANY V.
Not much, Arlean the store rep was very helpful and professional did a great job in helping get the rental set upJAMES P.
The lock to open the truck would not work for me (after calls to Uhaul for help). The folks were very nice but we were unsuccessful. I had to wait until the facility opened at 10:00 am when I wanted the truck at 7:30. The representative was finally able to get the lock open. She said it had not been installed correctly. When I went to return using th 24/7 app, I could not enter the mileage so had to go visit the rep again. She was finally able to do it. Will NEVER use the 24/7 process again. Made me late for planned events,James C.
Arlene was awesome and very helpful from checkout to checkin. Would use them againMARK S.
El cliente no dejó un comentario.LARRY K.
El cliente no dejó un comentario.Craig M.
El cliente no dejó un comentario.Stephen W.
Arlene was so helpful. She is the best!!! Thank you!Joe D.
No one there could help attach trailer to hitch. Very heavy. Someone could hurt themselves.Holly H.
My Experience with Uhaul its self was not great at all, but Magnolia Parkway Storage was a life saver for me. Kudos to themFRANKIE ROBERT M.
Everything was goodHANS O.
The location was great, however U-Haul itself messed up. First the truck that I requested they did not have available so I was offereda larger truck at the smaller priceTami H.
El cliente no dejó un comentario.David C.
Don't rent broken equipment. The truck I reserved online was inoperable. The storage unit employee was able to provide their local vehicle, since the truck rented was not working. The blankets reserved were unavailable. The overall experience wasted several hours of my day, making it difficult to complete my move.CHRISTOPHER C C.
It was a new van but the side door didn't work correctly. The requested equipment ( blankets and dolly) were not loaded. The blankets weren't available. They forgot to load the dolly.SHERYL C.
Arlene was very pleasant to deal with and super helpful!KENNETH L.
El cliente no dejó un comentario.JAMES EDWARD III O.
The vehicle had 20+ dents and scrapes on it. The person renting it to me said that I would be responsible for aKenneth H.
You don't need to improve nothing it was excellent the best thing I ever did it help me so much Thank youFRANKIE O.
El cliente no dejó un comentario.FERMIN T.
El cliente no dejó un comentario.NICHOLAS P.
Arlene was amazing when we returned the uhaul. Thank you so muchDIXIE H.
Thanks for everything. The process was easy & everyone I encountered was very professional and polite. Ran into a slight issue- but it was resolved pretty quicklyPrecious S.
El cliente no dejó un comentario.Juan T.
open trailer had not been swept out. it appears that it had previously been used to carry sheepJohn W.
El cliente no dejó un comentario.Chandra S.
El cliente no dejó un comentario.Maria G.
I should have rented a truck one size bigger, but if I didn't know how could you! You actually talked me in to one size bigger than I thought I needed. So excellent service.KATHY E.
El cliente no dejó un comentario.Clarence L.
El cliente no dejó un comentario.Beverly W.
El cliente no dejó un comentario.SUSAN S.
Fabulous customer service, quick and friendly. Second time I've used this facility and will always use when needed.Dasha A.
The clerk was very slow and did not seem to know how to troubleshoot issues with the payment processing. After trying three different cards, from three different banks, and two different people, she was unable to get our cards to scan for payment. The error on the screen said "Internal processing error". Finally I had to ask if she could MANUALLY enter the card for payment, which she struggled to do, and was finally able to pay for my rental. Additionally, she had no cell service / internet in order to submit the driver's drivers license and I had to do it with my own phone as self check in.. Finally and MOST importantly, my card identity was stolen at this location. It was the ONLY place I had physically used my card in the last three weeks and the next day received fraud alerts from my bank at two locations in the area. Not having access to my bank funds while driving across country to California from Texas was VERY inconvenient and disconcerting.Travis H.
El cliente no dejó un comentario.Rita W.
The employee was not wearing a mask during our 45 minute interaction, or was wearing it incorrectly below her nose and mouth. The schedule automatic pick-up didn't work through the website and I had to wait a long time until the store opened to pick up the vehicle. After the store opening it was another 45 minutes until I drove off the lot.VICTORIA E.
Nothing. Service was excellent. The young man that works the front office is wonderful. Very professional and nice.Patricia N.
Arlene was a wonderful person!SONIA T.
El cliente no dejó un comentario.LAUREL F.
Everything was great. Check in and return of the rented van was a breeze and the van was in excellent condition. Arlene was great!Mark P.
El cliente no dejó un comentario.LEO B.
Stewart went above and beyond to make sure my needs were met. Personally helped troubleshoot problem with my vehicle. He is what 5 star customer service looks like !Mark A.
El cliente no dejó un comentario.Robert C.
Love to rent from this location.Catherine G.
Stewart was absolutely 5 stars in helping getting the equipment checked in and made the process so easy. I would highly recommend using Magnolia Parkway Storage for any and all storage or Uhaul equipment needs...Kurt K.
El cliente no dejó un comentario.Terry M.
El cliente no dejó un comentario.GARY P.
The employees have been pleasantly helpful while the truck and storage unit were clean and well maintained.Kathy C.
El cliente no dejó un comentario.Craig K.
El cliente no dejó un comentario.Jerome S.
El cliente no dejó un comentario.Richard F.
actually have the miles allowed calculated correctlyBrandon G.
El cliente no dejó un comentario.Austin B.
El cliente no dejó un comentario.Frederick G.
They were in a nearby location to me and had a cargo van that other places didn't have. And it was nearly brand new. Check-in and checkout were fast and easy.Michael L.
My prior experience was great, the visit yesterday not so much.Danielle S.
Great in customers service.Lydia E. P.
The manager was communicative, professional, and a pleasure to deal with. What a great representative for the company. I will definitely use y'all, in the very near future. GraciasRobert D.
Outstanding Team @ Magnolia Parkway Storage. Customer Service above and beyond. Great JobJoseph R.
El cliente no dejó un comentario.Phillip S.
Stewart and staff are awesome, very helpful and couteousscott F.
I love renting from this location. Stuart is impeccable. One you can trust 100 percent. I will continue to rent from this location when the need arises.Thank You!!!Catherine G.
Very friendly and helpful. Easy turn in with no hassles.Mark S.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Eric A.
El cliente no dejó un comentario.Norma L.
El cliente no dejó un comentario.Ronald C.
Great store manager.Don M.
El cliente no dejó un comentario.Karynna F.
Both locations were Awesome..Jesse P.
El cliente no dejó un comentario.tammy T.
El cliente no dejó un comentario.Gayle W.
El cliente no dejó un comentario.GARRETT MICHAEL W.
El cliente no dejó un comentario.DAVID T.
El cliente no dejó un comentario.Michial A.
El cliente no dejó un comentario.Kenneth T.
nothing ,it was perfect. Thank you , Rich BurkeyRichard B.
Truck was in bad shape, dirty, damaged, and should not have been rented out. I was actually scared driving it, but given the shortage of trucks, could not trade it in.Claudia B.
Very courteousDavid T.
Very nice place and location. Very friendly and knowledgeable staff.Hal C.
El cliente no dejó un comentario.Gale R.
Great customer service! Magnolia is not the closest U-Haul location for me, but I would make the extra mile for the great experience from the Magnolia U-Haul representative when renting again.Seth G.
The truck that I used had a broken door. I had to drive all the way back up to get the staff member to help me close it. I wasted gas and was charged for additional mileage for the inconvenience. I've used many trucks before and never had this experience. I will not be using these services again.Shane D.
El cliente no dejó un comentario.ANTHONY P.
Everything was great!!Thurston S.
El cliente no dejó un comentario.ANGELA Y.
El cliente no dejó un comentario.Wendy W.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Anahi M.
Attendant at this facility was excellent. Disconnected trailer and got me in and out quickly. Very polite.ERNEST G.
I had an excellent experience at the Magnolia location. I pulled into the parking lot and an employee immediately met with me and started checking in the moving truck. He was very respectful and I have no complaints.Sabrina S.
This location staff was awesomeADAM P.
Great service. Easy fast rental.ARMON PAUL T.
El cliente no dejó un comentario.Deborah H D.
El cliente no dejó un comentario.Dimitri G.
Lady at front desk was very nice and pleasantBruce T.
El cliente no dejó un comentario.Gerald B.
El cliente no dejó un comentario.Maryalice S.
Great servicesJanet S.