Customer Reviews for Magic Dragon Motor Company LLC
(U-Haul Neighborhood Dealer)

921 reviews

454 E Hwy 42   Osage Beach, MO 65065

(573) 552-4254

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 8 am - 12 pm
Special Operating Hours
  • 12/24/2021: 9:00 am - 1:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(573) 552-4254

454 E Hwy 42
Osage Beach, MO 65065

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 8 am - 12 pm
Special Operating Hours
  • 12/24/2021: 9:00 am - 1:00 pm
  • 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Vincent H. 
Rating:
5.0

Customer did not leave a comment.

HARVEY N. 
Rating:
5.0

Customer did not leave a comment.

Stacie R. 
Rating:
4.0

Customer did not leave a comment.

RACHEL G. 
Rating:
5.0

Les at Magic Dragon was super nice and came to his location when he was not open! Thanks Les for making my 1st u-haul experience a great experience!

Toby C. 
Rating:
5.0

Clean, friendly, professional!

Michele B. 
Rating:
5.0

Dropped off on Thanksgiving so no one was there, but plenty big enough room to park trailer.

Stanley G. 
Rating:
5.0

Customer did not leave a comment.

Roger A. 
Rating:
4.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Customer did not leave a comment.

Andrea L. 
Rating:
5.0

Customer did not leave a comment.

Yin P. 
Rating:
5.0

Customer did not leave a comment.

TERRY G. 
Rating:
5.0

He was very helpful

randy N. 
Rating:
5.0

The truck was clean, but someone dropped the ball on maintaining the truck mechanically. Half way to our destination, the Traction Control Light came on. About ten minutes later the messages for Service StabiliTrak Control System and Service Traction Control came on and stayed on. About 15 minutes after that, the truck began revving up and down, and shaking. I could not accelerate or have much control over the truck. Come to find out the faulty system was reducing engine power and applying the brakes. The driving experience was full of anxiety as to whether I would make it home or not. The truck behaved this way off and on until we reached Alton, Illinois. Fortunately, my wife was behind me so she was aware of the trucks brakes light coming on when the faulty system did its thing. I am a very unhappy customer!! However, my anxiety did dissipate after we got home.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

TRACY K. 
Rating:
4.0

Anthony was thorough and professional

Michael M. 
Rating:
5.0

Very good experience with both the van and the service. I really appreciated the proprietor of this location.

John A. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
3.0

Needed help with car hauler , difficult to perform if not familiar with procedure

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Miranda S. 
Rating:
5.0

Customer did not leave a comment.

PETER D. 
Rating:
5.0

Customer did not leave a comment.

Rita H. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Excellent customer service! Professional staff!

Lydia J. 
Rating:
5.0

Fix the app. I tried to use th 24/7 service and the app failed to load photos. This is twice in a month that I've been delayed and just frustrated by an app that doesn't work as advertised. I haven't been able to use the app without calling for assistance. Very disappointing. The people at Magic Dragon are great and helpful.

Todd M. 
Rating:
5.0

Customer service is Great. Inpects all equiptment before going out to make sure you have a good reliable experience.

Jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Ross P. 
Rating:
5.0

Customer did not leave a comment.

Douglas E. 
Rating:
5.0

Super friendly & helpful. Helped lessen the stress of a move!

JANIS M. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Les is a great representative for U-Haul

RICH C. 
Rating:
4.0

Customer did not leave a comment.

karla H. 
Rating:
5.0

Great Customer service! Thanks

Jeffery S. 
Rating:
4.0

Easy and good service. Only problem I had ww loaded the truck the first night and headed out to the house the next morning. Rained most of the night and found out all my things were wet. Bed, recliners, papers , boxes everything.

Mary Jo P. 
Rating:
5.0

Good job a nice place to rent.

Dennis K. 
Rating:
5.0

Such a friendly owner. Lovely cat, Elsie, too.

Karla M. 
Rating:
5.0

Customer did not leave a comment.

SHARON A. 
Rating:
5.0

Outstanding customer service

John S. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Les is the best I've ever worked with! Hee e makes me feel like family!!

James D. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Karen K. 
Rating:
5.0

Customer did not leave a comment.

DALE B. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
4.0

Customer did not leave a comment.

Jane G. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

I cannot think of anything. The man in the office is incredibly helpful and friendly and his fuzzy companion is absolutely adorable.

Karla M. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

We were very pleased with everyone we had contact with, in person and on the phone.

Paula D. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Professional, personable, organized and ready.

steven V. 
Rating:
5.0

You don't need to improve anything. Les took excellent care of me. I'll be back!!

Philip Y. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

Customer did not leave a comment.

Gale R. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Excellent customer service!

Lydia J. 
Rating:
5.0

Customer did not leave a comment.

Jeff O. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Staff at the facility was very helpful and friendly

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Shannah S. 
Rating:
5.0

It would be hard to improve over the service provided by magic dragon.

ROBERT I. 
Rating:
5.0

Customer did not leave a comment.

Ray W. 
Rating:
5.0

Great experience

Rhonda M. 
Rating:
5.0

Fast and very friendly!

Eileen P. 
Rating:
5.0

Customer did not leave a comment.

BRUCE L. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL K. 
Rating:
5.0

Very friendly staff and made it simple and quick to return our rental!

John D. 
Rating:
5.0

No notes. We got quick friendly service, very smooth process and the trailer was in great shape.

Joshua K. 
Rating:
3.0

That's too expensive!

Alexis G. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Owner is awesome

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

great guy

Doris I. 
Rating:
5.0

We had a wonderful experience renting here. We had to make a last minute truck switch as our needs changed, and they were able to accomodate us. We will for sure be renting from here again if we need another U-Haul!

Corry W. 
Rating:
5.0

Have used uhaul many times. Best experience I have ever had.

Joseph N. 
Rating:
5.0

Wonderful place to rent uhaul from!

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Owen J. 
Rating:
4.0

Once again had to drive 20 minutes to dealer and had to pay a bridge toll both ways U=haul poor scheduling I could have dropped the trailer 5 miles from my home. U-Haul scheduling is pathetically inconvenient. This is what happens when a business hasn't any competition.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Barbara D. 
Rating:
5.0

Very nice man

MARY W. 
Rating:
4.0

It was a good price for a clean truck

Martin P. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

He goes above and beyond..no improvement needed.

Sharon G. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Floyd Y. 
Rating:
5.0

Less was a wonderful person to do business with

Gordon J. 
Rating:
5.0

Customer did not leave a comment.

Mickie S. 
Rating:
5.0

Customer did not leave a comment.

Julius S. 
Rating:
5.0

Customer did not leave a comment.

Glen B. 
Rating:
4.0

Quick, Professional, Kindness

Ricky H. 
Rating:
5.0

Les is OUTSTANDING to work with!!!! We've rented from Les three or four times and it's always been a GREAT experience!! Thanks Les for another great experience!! Jim D.

James D. 
Rating:
5.0

Great service online check in worked great

Robert W. 
Rating:
5.0

Customer did not leave a comment.

KATHY E. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Floyd Y. 
No reviews have been submitted for this location.

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