I have used Magic Dragon in the past and the manager does a great job. Friendly, knowledgeable, and customer oriented.
Dan F
Customer Reviews for Magic Dragon Motor Company LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had the truck less than 12’hours which wasn’t Recognized because the manager didn’t pay attention to details - that used to be a discount
Denise HWas very friendly and helpful. The service was slow because there were four people ahead of me and he is by himself. Only reason he didn’t get excellent as I was on a time crunch and was put behind schedule by a hour
Patricia CEasy process
Bruce TEverything went very good.
Bruce TEasy turnin process
Gary RNothing...this is the BEST location to rent a uhaul product from in the Lake Ozark area!
Catherine BI’ve never been in a Uhaul truck that was as clean as the one I rented at this location. Customer service was top notch as well. Thank you
MATTHEW C5 *****'S!
Larry BThis gentleman should win some reward. He has been very helpful with both trucks we had to rent. Quick and helpful check ins.
Kurt KLes was very professional and helpful.
Steve BLes was super helpful with our unique situation! He went above and beyond to ensure we were taken care of to the best of his ability.
CASEY BThe owner was very knowledgeable and professional. No improvements needed.
andre lFix your U-Haul app. It is not user friendly! I trade to set it up three times, and gave up! The site manager also had issues using the app when I was waiting to get my rental. He said it's a bad deal!
Lawrence KNothing gentleman there was super friendly, knowledgeable and processed us through very efficiently!
Edward JNot a thing. The gentleman I talked to was very friendly and helpful. Everything about our experience was perfect. Thank you very much.
KATHLEEN FVery friendly service and will for sure use this rental location company in the future.
claudiu bEverything was perfect especially the guy that helped with the truck rental.
Larry OThis is the BEST U-Haul location we have ever rented from. Called 2 other stores in the area - 1 did not pick up and the other asked us to call back the following day (even though we called during posted business hours). Les was very customer service oriented, and we will only rent from this store in the lake area in the future.
Catherine BExcellent Service
Kevin M:)
Justine pVery friendly owner would rent again for sure.
CRAIG MThe owner was clear and efficient and made sure I was good on my rental. Great service and will go back again!!
Donald GGreat service
Caleb SEasy to check out.
TERRY GIn this world we could use more of the customer service that I received at this U-Haul location. Thank you!
Jason KGreat location and service, won’t go anywhere else
Timothy GBest place to haul I have ever been to!!!
Michael BIt was there when I needed it. The guy is just the best. So friendly, and helpful! Took such good care of me. Would highly recommend
Brock TNothing,
RON TOsage Beach, MO pick up was very helpful and Prescott, AZ drop was super quick and professional
Cree MEverything was top notch and very simple!
Jeanette SThe gentleman I met with was friendly and jovial.A+++
Sam SLocation was great. Customer service was above and beyond any previous experience with u haul. I will most certainly recommend this location and use again
Christopher LGreat service nice people
Ralph FMy drop off was in Missouri and Les the owner of the drop off location was helpful and awesome! Thanks again guys!
Muhammad RClean is one thing, extremely clean is another. I was amazed this truck had been driven just before I received it. It was fully detailed. Les was also extremely helpful with reserving the vehicle; getting what I needed.
DANA CGreat drop off.
Preston SThis place also was very professional.
Jeff CMr. Les Yardley was the kindest & most willing to “Please You” kinda man in your business; more so than any of your other agents of my past. He was cleaning trucks, inside and out, upon my arrival. Les was professional and complete when explaining & suggesting U-Haul policy/ins rental procedures. His suggestions for driving the vehicle safely were informative and helpful. Grateful he helped with attaching/loading car. If all representatives were of his caliber; what a Merry Christmas 🎄 it would be year round! Thank You, Gay T
Gay TLes was outstanding - he is great to do business with. I will be back!
Mitch HAWESOME, AWESOME, AWESOME!!! Love doing business here!!!
John MThis location has the cleanest trucks I've ever seen! If I didn't know better I would have thought the truck I rented came straight off the showroom floor. The owner of the facility was incredibly nice and very helpful. I highly recommend Magic Dragon to rent from!
Dennis FLes was amazing! He was so kind and awesome to rent from.
Kayla SGentleman there was friendly, courteous and provided excellent service.
James GThe drop off lot is completely dark and very difficult to see when dropping off equipment.
David HExtremely nice customer service guy. He was very informative and knowledgeable!
JOHN MRenting from this UHaul locations was super easy and quick. I loved there was a gas station just down the street so I could fill up the tank before I returned the truck.
Warren TManager was very helpful and friendly.
Nancy SCustomer service was top notch.Truck was exceptionally clean and ran good.Overall made the move easy!
GREG HVery nice guy
DARYL WI can think of nothing, everything was great.
TIMOTHY FDefinitely where I will be renting my next equipment. Great customer service, wide variety of equipment and well maintained equipment! Great experience!
Karen SDefinitely where I will go for my next rental. Good equipment, wide variety of equipment in stock, very friendly and excellent customer service!
Karen S