Comentarios del cliente para Madison Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Madison Automotive

Grado total:

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John E. en

Grado:

I wouldn't recommend them to a friend not because of them but because it is so far from where we live. I would improve your registration system. I would think in the day of computers and the ability to track inventory that the customer should be able to reserve equipment at the location they want. If it is not there then they should be able to know that at time of reservation. Not after it has been reserved and plans made find out that the reserved equipment is over an hour in the opposite direction.

Christopher C. en

Grado:

El cliente no dejó un comentario.

Matthew W. en

Grado:

El cliente no dejó un comentario.

Randy M. en

Grado:

No issues, thank you

Jonathan H. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

Do nothing your service is the best !!!

Kay H. en

Grado:

El cliente no dejó un comentario.

mardi P. en

Grado:

The staff has always been helpful in everything. They are a great bunch. I've used their services before and will continue to in the future.

Sewell C. en

Grado:

Upon arriving to pick up the trailer, confusion evolved regarding the agreed upon price. The glitch appeared to be with U Hauls computer system. It frustrated me to the point of considering cancelling rental of the trailer. Madison Automotive was very helpful resolving the problem.

Todd L. en

Grado:

Simple and easy drop off.

Shirley C. en

Grado:

Car tow behinds.

Adam C. en

Grado:

Great vehicle and customer service. Only improvement would be to change to snow tires during winter season.

Angela R. en

Grado:

El cliente no dejó un comentario.

Barbara H. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

The location was good but not the service from UHaul: 1 - trailer was not the size asked for 2 - price was not correct as confirmed on email 3 - no confirmation was received the day prior 4 - receipt was incorrect Pretty much every mistake that could be made was made.

Daniel G. en

Grado:

Truck was dirty still had food items on the floor including large pieces of frosted miniwheats, there was something sticky all over the cup holder area and just a ton of dirt on the floor in the passenger cab as well as the cargo area. The exterior of the truck hasn't seen a cleaning brush in a while either. There was damage all over the exterior of the truck looks like its everything but the lottery. The manager who I believe is also the owner is less than pleasant to deal with. I intentionally do not rent from this location because of poor experiance in the past however UHAUL had to change my original reservation to suit the companies needs. Theres also the fact that the manager altered my reservation having me return the truck to his location instead the one hat UHAUL requested that I return the truck too, now I have an extra $80+ charge on card which I'm patiently await to have the funds returned. Next time I'll drive out of my way to rent threw a different rental company. I'm very disappointed in UHAUL

Tim H. en

Grado:

Very convenient location, excellent service. Satisfied.

Timothy F. en

Grado:

El cliente no dejó un comentario.

Gene M. en

Grado:

El cliente no dejó un comentario.

Luke G. en

Grado:

El cliente no dejó un comentario.

Todd L. en

Grado:

El cliente no dejó un comentario.

Denise R. en

Grado:

El cliente no dejó un comentario.

roger A. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Very rude

Dennis B. en

Grado:

I received an email from haul claiming I did not return the trailer. Before the customer is accused of not returning a rental you should check with the renting dealer to make sure the trailer is actually missing.

Bonnie B. en

Grado:

Hours are limited which understandable since it is really a garage and not a Uhaul dealer.

Edward G. en

Grado:

El cliente no dejó un comentario.

JAMIE D. en

Grado:

All perfect!!

Bryan L. en

Grado:

I’ve rented uhuals in the past from sandy and daughter in Skowhegan maine and had no issues. I called a week before I was moving and they had all there trucks reserved so I called Madison automotive to get a truck. The man who runs it is very unprofessional. I called to get a truck, I wanted a 26’ box truck and I got the confirmation email and everything for it. He told me to call everyday for that week to see if it was there as I needed it for Friday. The next day I called he had no idea what I was talking about and told me to call back in a couple hours. I did and he told me that he hasn’t heard anything from uhual whether I would have a truck for the day I wanted to move or not. He then told me to call the next day. He said he would find me a truck and go get it if the 26’ truck did not show up. I kept calling everyday and got no real answer. I called on a Thursday to see what was going on as I was picking the truck up on Friday and he tells me “ oh ya uhual called me today and said they don’t have any 26’ trucks to fill your reservation “. I had to end up going with the tiny 15’ truck he had and make multiple trips. Very unhappy with how a “reservation “ works with uhual. The customer should not have to call everyday and look for a truck. Very unhappy customer, would appreciate a call to speak to someone. Further more I was charged the same price for the 15’ when I was told I was getting a 26’.

Bonnie B. en

Grado:

We arrived after hours. The lot was dark and muddy. We did not disconnect the transport from the truck because we feared it would sink in the mud. Finding the drop box in the dark was difficult . I would not recommend this location

linda B. en

Grado:

Madison automotive was easy to deal with and made choosing a size to do the job easy.

Steve M. en

Grado:

El cliente no dejó un comentario.