Customer did not leave a comment.
Duane Rhodes
Customer Reviews for Madison Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Got an extra charge for gas even though I felt I had filled it back to where I was told to put it when I picked it up. I also got charged for extra miles and I feel that they did not calculate the miles correctly for our trip home. I probably would not rent from U Haul again.
gerald frenchProblems picking up vehicle as no staff was available to assist and poor internet connection couldn't establish location. Had to call 800 number for assistance.
cynthia MolleurMake the app more accurate so we have less fault as the customer too get everything you guys need from us other than that it was fine
Angel RiveraI did not recieve the blankets I was charged for, other than that, everything was great
Brian RaySuper friendly and great with directions! So helpful!
Abigail BalsamoVery nice, very accommodating dating, went well
Kevin HaydenGreat Family-owned company. Everyone was helpful and know exactly what they were doing.
Joseph MacConnellNothing everything was great
John VartanianI can't think of anything everything was great
John VartanianWe were very unhappy with having to return the uHaul to Madison, aftrer we had picked it up in Jay. I can't see that there's any good reason to do this except for the company to get the truck where they wanted it. It was very inconvenient and cost us more money in gas. We should be able to return it to the same place we picked it up or to a CLOSER location, like Farmington, which is where we were told we could drop it off. Thank you. Next year, we will rethink using UHAUL.
Susan tereseVery nice people to deal with.
DAVID WYMANKeep up the good work
Heather MicueGreat service and love the new management!
Jamie GluckGood job
Junhao PanSuper easy to deal with, I’d rent again.
Zachary AubinYou are doing a great job.
Daryl CobbEverything worked out perfect. They went above and beyond with their help
JAMES WILLIAMSThe people at Madison Automotive were very helpful. But, the Uhaul website was extremely difficult for them to use.
Margaret Graham