Customer service was spectacular!Monica B.
Customer Reviews for Macs Alignment Inc
(U-Haul Neighborhood Dealer)
Phillipsburg, KS 67661
(West side of city/Gold colored bldg)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ken M.
Friendly and helpful.Earl K.
El cliente no dejó un comentario.Nathan J.
El cliente no dejó un comentario.Bill P.
El cliente no dejó un comentario.Amy A.
El cliente no dejó un comentario.Darren S.
El cliente no dejó un comentario.Kyle M.
Make sure your equipment is Clean Outside, and everything is working properly. If I didn't have a extra Trailer brake installed on my Vehicle. Your Trailer Didn't have Trailer Brakes. Couldn't even get the Cap off to Check the Brake Fluid.You Guys Need to have them Regularly Inspected, that would've have been Nice.Gary T.
El cliente no dejó un comentario.Daniel D.
El cliente no dejó un comentario.Amy A.
El cliente no dejó un comentario.Julie S.
El cliente no dejó un comentario.Armando O.
El cliente no dejó un comentario.Roger J.
Just drop off the trailerDavid L.
The cost was WAY more than I was expecting, but I guess that's the price you pay.TAYLOR K.
El cliente no dejó un comentario.CLAY H.
We were able to move 1500 miles thanks to U-Haul's great service, equipment, and website.Frank M.
James was super helpful when I dropped the moving van off, it was a privilege to meet him.MELINDA V.
El cliente no dejó un comentario.Marcy H.
El cliente no dejó un comentario.WANDA SUE Y.
This location was just as great. Helped me out when I started to run behind. Great people to work with. GraciasGANTLEY W.
Location and staff where great. Uhaul as a whole needs to make it more apparent that a reservation at a location does not make it so you get your equipment at that location, you could have to drive up to 300 miles one way to get it. Also, you are not informed of the potential travel until the day before.MITCHELL G.
My preferred pickup site was Norton. Size I wanted not available there, so had to get it in Phillipsburg. I was supposed to be charged 32 or 39.00, with additional 16$ for insurance. I ended up paying 114$ !! Brad at Norton told me it shows up as a â€œwrong destinationâ€ charge when you return to a different location. He assured me that UHaul would make it right so that I wasn't charged double. Apparently â€œMacâ€ didn't know how to make that happen... and I have not heard from Brad. Trailer was returned to Norton site same day, about 1 pm. So, not happy about the fee. That part of your process could be improved.Janice R.
El cliente no dejó un comentario.JOE J.
El cliente no dejó un comentario.Rex M.
El cliente no dejó un comentario.ROBERT K.
Mac's alignment is amazing! James is Very helpful, kind and professional.Jill K.
El cliente no dejó un comentario.Sherri B.
El cliente no dejó un comentario.Arthur H.
I was not happy with u haul overall because i could not pickup my truck in the location I requested, but macs alignment was awesome. Also want to give a shout out to the smith center kansas uhaul because in the end they stepped up and bailed me out of a tough situation and got me a bigger and better truck at no extra charge to complete my move from smith center to topeka. Thank you smith centerKellee M.
He told us he would leave his personal cell phone cuz we were picking up after hours. We also rented a dolly and neither his phone number or dolly was left. The inside of the truck had something spilled in the cup holder. They need to check them over before renting them outFrederick D.
El cliente no dejó un comentario.Thane B.
Excellent customer service!wesley R.
Even exchanges should not be this difficult!!!!! Just change the trailers!!!!! A 10% discount WILL NOT BANKRUPT YOUR COMPANY!!! IT WAS 8 DOLLARS!!!!!!! WORST EXPERIENCE. WILL NOT RECOMMEND TO A FRIEND AND WILL BE USING ANOTHER COMPANY IN THE FUTURE.Norman W.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Barbara S.
El cliente no dejó un comentario.Doak D.
El cliente no dejó un comentario.Shari W.
Really great representativeDave B.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Sylvia D.
El cliente no dejó un comentario.Paula W.
Great service!! Easy to work withRonald J.
El cliente no dejó un comentario.KENDALL F.
El cliente no dejó un comentario.Christopher L.
El cliente no dejó un comentario.Robin M.
Just let independent locations take care of clients--not service center in KC.stuart T.
El cliente no dejó un comentario.Ronald J.
El cliente no dejó un comentario.pamela B.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Amy L.
Should have boxes at pick up location. A person never knows if they need more.....it was all good. Nice truck, clean and ready.CHARLES H.
El cliente no dejó un comentario.Rick M.
Got us checked in quickly and on our way.Benny B.
El cliente no dejó un comentario.Andrea D.
El cliente no dejó un comentario.Jerald K.
El cliente no dejó un comentario.PAMELLA B.
El cliente no dejó un comentario.Gene L.
El cliente no dejó un comentario.Dennis H.
El cliente no dejó un comentario.Lynn H.
Great Customer Service !!! No improvement needed.Dave P.
James was unbelievable. I had broken down on mother's day (Sunday). He took time from his family and came down to open up to help me get my vehicle home and to my own family. I couldn't say enough how outstanding of an experience I had.Gary A.
El cliente no dejó un comentario.Levi D.
El cliente no dejó un comentario.Ben R.
El cliente no dejó un comentario.Thomas L.
El cliente no dejó un comentario.Shana H.
He had some problem with the new computer program in pulling up a contract.RICH D.
Nothing Great ExperienceBrad R.
Have more options on hand.lori S.
Great experience, very helpful and efficient. I would make one comment, but it's nothing against Mac's Alignment. I reserved my trailer online and it wasn't clear to me that it wouldn't necessarily be near my preferred location. I had to drive an extra total 60 miles. It would have been nice to have some idea of what range to expect to go. But Mac's Alignment made up for this inconvenience with exceptional service.James C.
Yes very friendly and professionalTibor P.
El cliente no dejó un comentario.Alan E.
El cliente no dejó un comentario.Julienne H.
El cliente no dejó un comentario.LLOYD T.
El cliente no dejó un comentario.Tyna S.
Great customer service! "Mac" helped hook up the trailer and was incredibly friendly! Thanks for your help!Krista C.
Good customer service.katherin B.
very helpful and took good care to make sure the hookup was done properly. Great customer service.PATRICK M.
Have tongue jacks for all trailersKent P.
Very Friendly and HelpfulLyla M.
El cliente no dejó un comentario.Dave E.
Great to have a drop box for returns. Great job Max.David E.
El cliente no dejó un comentario.Vincent B.
El cliente no dejó un comentario.STAN C.
El cliente no dejó un comentario.BUD B.
El cliente no dejó un comentario.BOB B.
I was very happy with getting setup in picking up the UHAULMARK H.
This was my second major uhaul rental in a months time. Both of the trucks were in terrible running condition. Thus using twice the fuel and costing me as much as if I had paid someone to to move for me. I am extremely disappointed and will be looking into other options for the final portion of my move. Not a satisfied customer!ROSEMARY M.
Only 2 miles from our destination! We were tired, so it was a pleasant, convenient end to our move!BETH D.
El cliente no dejó un comentario.Regina H.
El cliente no dejó un comentario.Scott J.
El cliente no dejó un comentario.JAMEY K.
El cliente no dejó un comentario.DAVE D.
Trailer was in good shape ,clean, and well maintained with good tires too....John H.
macs was a good business but was 30 miles from my home. I have a unmhaik fealer less than 5 minutes from my front door.GREGORY M.
El cliente no dejó un comentario.Kevin T.
El cliente no dejó un comentario.ALBERT A.
The guy at Mack's alignment was fantastic!Kim W.
They put the rental in the shop overnight so it would be warmed when I went to get it. Very nice and respectable man at the place.David U.