Comentarios de los clientes para Mackies Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mackies Self Storage

Clasificación general:

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Kenneth S.
Clasificación:

Should have advised of CLOSEST location for customer (ME) and not one most convenient to U-Haul

Beth K.
Clasificación:

El cliente no dejó un comentario.

lori S.
Clasificación:

I dropped the truck off no one was there so I left a message for the staff to contact me. It took them 2days to get back to me and when They did I explained the problem with the truck and basically they said thanks and have a nice day. They could have at least said they were sorry for renting me a truck that was an accident waiting to happen

JOHN C.
Clasificación:

El cliente no dejó un comentario.

heidi Y.
Clasificación:

This was a new U-haul location and was not supposed to be open for business until July 29th; our drop off date was July 26th. U-haul selected this location as a drop off location prior to the location even being open for business! U-haul had to contact the owner of the location to come in to deal withe the drop off when he was supposed to be on vacation. Add to that, the mobile drop off service was not working, so we had to call to return the truck. To top ALL that off, there were people at this location to pick up the truck we were returning. AGAIN - at a location that was not due to open until 3 days later! This was a huge screw up on U-haul's part. It made our drop-off take exceptionally longer than it should have and wasted an extra hour and a half of our day. I am selecting 5 stars because the owner took time out of his personal life to deal with U-hauls mistake. 1-800-GO-UHAUL made this enormous error in selecting a location that wasn't even open yet.

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