Comentarios de los clientes para Maccullochs Truck Services Ltd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Maccullochs Truck Services Ltd

Clasificación general:

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Matthew B.
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The guy who refused to take back the Uhaul was extremely rude. He said it had to be returned to Pictou. He was extremely rude and nasty. I will NEVER deal with Uhaul at Macculloch's EVER again. I would pull their Uhaul dealership f

Gregory B.
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El cliente no dejó un comentario.

lloyd J.
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Frustrating

Joanne W.
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Gordon from antigonish was very very helpful, kudos to him.

fulton T.
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We went 17 km and it cost $75 for gas. We questioned the attendant when we got to our destination. They agreed that something was off. Then when time to lis they disregarded our conservation and said “oh yes they are hard on fuel”. I have a trucking company. The reason for renting was because my truck was getting serviced. I know how a truck should operate on how much fuel. Very disappointed. Will never rent uhaul again.

Alexander P.
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a sign where the lock box is... cause it took us 10 minutes just to find it

tom M.
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El cliente no dejó un comentario.

Tristan G.
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Self serve check in. Didnt do anything with anyone. Parked truck did the return online and left.

Candace B.
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You over charged my visa debit

Janice B.
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It took about 30 minutes to do the on-line pick, which added extra cost to my hired movers, otherwise, excellent service.

David C.
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El cliente no dejó un comentario.

Paul D.
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El cliente no dejó un comentario.

Dan R.
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El cliente no dejó un comentario.

MIKE W.
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Stress and trouble free

Jim R.
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The staff were very helpful and made sure everything was properly hooked up before we left. Highly recommend this location for trailer rental.

Teresa F.
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El cliente no dejó un comentario.

Shelley M.
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Very friendly, helpful and informative. Discussed other options for any future rentals to fit my needs. Offered me to stay inside while inspection upon return was done to stay out of cold. Pick-up location sent me out in the cold to walk around parking lot aimlessly for a truck not parked there.

Jamshid O.
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You doing great ! Help more people if possible.

Shawn Charles T.
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El cliente no dejó un comentario.

BRIAN P.
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El cliente no dejó un comentario.

Peter S.
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Returning the vehicle late at night was a bit sketchy with very little light in the parking lot across the street (mind you, it was a very dark & rainy night as well). Plus, the access point is not marked in any way so we were just guessing we weren't driving over the curb. Overall, the process was very easy as a returning customer and we would certainly recommend this location. We have a blanket from the truck somehow still in our possession and will return it this week! ; )

Brian W.
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El cliente no dejó un comentario.

Terrance P.
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Trailer was full of leaf debris. Lighting cable defective, I used one from an adjacent trailer. After hours return process is not mentioned at pick up and is not user friendly.

eric W.
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You might want to get them to put a larger uhaul sign on the stellarton location.so a person not familiar with the area.could find it.

William W.
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El cliente no dejó un comentario.

Howard M.
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I rented a 26' truck and had no problems with the staff or truck!

James M.
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El cliente no dejó un comentario.

Nathan F.
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I was told I had to have an earlier pick up time than I requested online to match their extended lunch break on Saturday. I was also told I could return it any time on Sunday because they weren't open. This resulted in uhaul double charging me, the miscommunication causes the customer to lose money for a day I didn't use the trailer? Doesn't make sense.

The N.
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El cliente no dejó un comentario.

Paul B.
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El cliente no dejó un comentario.

DAVID D.
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I have rented several times at this location and always received great assistance and service.

Laycie S.
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My request was put in for sometime after lunch and they called and asked me to pick it up early because they wanted to close early. They were very rude and not helpful at all. They also did not have the truck I ordered and gave me a huge truck that I didn't even use half of. There was a perfectly good truck sitting in the lot which they claimed was rented but when we drove by the next day it was still there. The truck itself had many problems and required way more gas then my original smaller truck would have causing me to pay more. The fuel gage was broken and it was not a well kept truck. I am extremely disappointed and will most likely not be renting through this dealer again.

john C.
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More rental selection

NAFE H.
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The worst!!! I will never use you again!!! You only had the largest truck in the yard , I took one of them and could not drive it where I wanted to go . I was only able to do half of my work as it was a waste of my time and money . Naiff Harris 902-396-6521

Chad M.
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Truck needs service. Was overheating, and transmission was rough driving away from the dealer. Truck also was smoking on hills. I also returned the truck with more fuel than when I rented it and was charged $25 for fuel. Please call me at 902 258 7047

Roger B.
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i was delayed by the computer system being down. Should have some backup system to get customers on their way.

Melissa Dawn R.
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El cliente no dejó un comentario.

Allan K.
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El cliente no dejó un comentario.

Bruce O.
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El cliente no dejó un comentario.

Caroll Anne B.
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El cliente no dejó un comentario.

Murray O.
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El cliente no dejó un comentario.

ERIC N.
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Everything went great not a problem. Thank you!

Paul D.
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Website says with the rental entitles me to one month free storage in either New Glasgow or Stellarton NS. When I asked I was told they would not do it. Why not? You advertise it you should do it.

Andrew P.
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El cliente no dejó un comentario.

Bruce O.
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Parking lot is in horrible shape, should be graded

David C.
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El cliente no dejó un comentario.

Doug R.
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El cliente no dejó un comentario.

stan R.
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El cliente no dejó un comentario.

SHAENDRA B.
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I will never rent another uhaul truck

Bruce O.
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El cliente no dejó un comentario.

Crystal J.
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I am very upset as the website confirmed my pickup for Abercrombie and then after my husband arrives there he has to go to Stellarton. We've rented Uhaul products 4 times in the past year, I should have been offered a discount for the inconvenience.

Donna P.
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El cliente no dejó un comentario.

Heather H.
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This was supposed to be a remote pickup with my cell phone. When I arrived there was no truck associated with my reservation. Then the Uhaul rep was extremely rude and threatened refuse to rent to me all because I called customer service rather then wait for her to arrive at the office. In addition, there was no record of the additional things I had requested (blanket and dollys). In the end, I played nice to calm her and got what I wanted. Not the way I like to start a moving day.

STEVE R.
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great service , thank you

Riley P.
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When I arrived there was no one around the uhaul section. When they finally came over we did up the paperwork and he gave me the keys and that was it. I then had to ask where the trucks were, they didn't even prepair a truck for me I had to walk across a busy road and then look through the 10 trucks for the one that was mine. It was a freezing cold day and they couldn't even have it warmed up? To top this all off the truck was so dirty I didn't want to touch anything in the cab. Once again uhaul you have failed me. I've rented at least 7 or 8 times from you and you have failed me each and every time!

scott M.
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Probably not much , the office is kind of hidden inside a much bigger business ...kind of like the tartar sauce in a 3 pc. order of fish and chips ...everyone wants the fish but the sauce ends up in the trash

Elizabeth S.
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El cliente no dejó un comentario.

brian P.
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nothing

Joan C.
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El cliente no dejó un comentario.

Ralph M.
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El cliente no dejó un comentario.

David H.
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local service, they know me and I them by name

Leslie R.
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El cliente no dejó un comentario.

Melissa R.
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I booked a 15 foot truck a very long time in advance. Wasn't available. I really didnt want to drive a 20 ft truck.

Ian L.
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El cliente no dejó un comentario.

KENNETH R T.
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Other than reducing your fees, there's nothing you can do, the truck was great, a bit hard on fuel, but worked great, and the representative at MacCulloch Trucking was fantastic!

RAY G.
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I am 82 yrs old. You would think that your service rep. would come out and help lift the trailer onto the hitch. Very Heavy and had to lift it.

Angela M.
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El cliente no dejó un comentario.

Christy C.
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El cliente no dejó un comentario.

Clyde D.
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El cliente no dejó un comentario.

COLIN W.
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The single greatest rental experience I've ever had.

Todd K.
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El cliente no dejó un comentario.

Heidi S.
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El cliente no dejó un comentario.

jane G.
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If requested equipment is not available at rental location inform customer prior to pick up.

Megan B.
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I have sent an email with pictures and an explanation of why I am so displeased with my Uhaul experience.

Dana D.
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I live in Antigonish and had to travel to Stellarton as there were no trucks in Antigonish. This increased my costs significantly. The 15 foot truck I was given was old and hard to control on the road. It was also dirty. I am a returning customer and an experienced driver of trucks and was not impressed.

Vernon E.
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Went to pick up the truck on Saturday at 4:30pm took me a half hour to get all the paperwork done and tried to charge me for an extra day. They did not have my dolly I preordered. I moved the few things I had to and the returned the truck 24hr early and it was clean and they charged me an additional $25 to clean the truck. Then when I called about it the guy was rude and treated me like I was the idiot for not cleaning it. Over all this was a horrible experance.

kelly R.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

SCOTT C.
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Great service

Airiel E.
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El cliente no dejó un comentario.

KENNY A.
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El cliente no dejó un comentario.

Scott M.
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Very friendly service and I need a 2 inch ball. Thier service department changed out my ball before I towed the trailer and changed it back to the original ball after the tow.

Bruce O.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Bruce O.
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El cliente no dejó un comentario.

SCOTT C.
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El cliente no dejó un comentario.

Rebecca S.
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El cliente no dejó un comentario.

Lance P.
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Was told when booked on site a truck would be prepared to travel, and ready to go. Not buried and frozen in a snow bank, and made to dug out myself. Time is money, and mine was wasted at this location.

Sam K.
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The drop off office is across the street from the drop off yard. there should be a sign saying that. I had trouble with it being a one way rental and being from out of town didnt help. but there should be a sign in the drop off yard. I had to get on the phone with uhaul and have them figure it out for me which took some time and more delay since I couldn't drop off the trailer the night before due to no office on site. I was frustrated twice with that problem....... However, Staff was awesome. I would recommend it to a friend after I tell him that the office is across the street.

SCOTT C.
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El cliente no dejó un comentario.

SCOTT C.
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El cliente no dejó un comentario.

Rob M.
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No help at all. Tried calling beforehand to see if the truck was ready, no answer. Drove over, no one in the Uhaul office, 4 staff members helping 1 customer at the service desk. Asked for someone to help me at the Uhaul desk, was told they were busy with 1 person at the service desk. Unprofessional and uncooperative, will not rent from this location or recommend this location to other ppl.

David W.
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El cliente no dejó un comentario.

Mike T.
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Service was fast and friendly. Very affordable too. I would highly recommend this company to anyone moving

Debbie B.
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El cliente no dejó un comentario.

Mark J.
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Nobody assisted me when I connected the trailer. I would've appreciated having someone confirm that I did everything correctly.

Terrance P.
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El cliente no dejó un comentario.

Marwan T.
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El cliente no dejó un comentario.

KENNY A.
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The tires on the trailer where bald

DERRICK G.
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Friendly and helpful service...We were impressed with the ease of return of excess boxes..I would highly recommend U haul to anybody requiring moving vehicles.

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