Customer Reviews for MacArthur Express
(U-Haul Neighborhood Dealer)

16 comentarios

8600 N MacArthur Blvd #160   Irving, TX 75063

(469) 513-9618

Horario

  • Mon–Sat
    10:30 a. m. - 7 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(469) 513-9618

8600 N MacArthur Blvd #160
Irving, TX 75063

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10:30 a. m. - 7 p. m.
  • Domingo
    Cerrado
No hay fotos disponibles

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The cargo van was not ready by the pickup time. i had to wait for 15-20mins past the pickup time to drive the van out of the lot. There was a washer fluid low and tire pressure low warning sign on the dashboard. The check in was done by the person at the location rather than me, it was a little confusing. The fuel reading was entered as half tank but the meter was slightly below half tank and i returned it at the same level but was charged for 1 gallon of fuel (approx $4.50). I also declined coverage during booking but i got billed for the same ($10) which i didn't expect. Over all it was not a great experience because the truck rental was delayed slightly and i also got charged ~$15 bucks more than the expected bill. Definitely will not go back

Manideep L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pradeep D. 
Clasificación:
1.0

Added coverage I didn't request. They didn't mentioned about coverage while signing the doc. Signed document on phone not able to see complete reciept. Vehicle has blanket which is not request. And charged to not folding the blanket. $40 extra where charged.

Gopinath V. 
Clasificación:
3.0

El cliente no dejó un comentario.

sreenivasu P. 
Clasificación:
2.0

the mobile pick up was a hassle. also, we reserved an appliance dolly and this truck online only to learn the location was actually closed on Sunday. the option to rent the appliance dolly should not be available to users if it's actually not available to use. this is something we were counting on having as we were moving a washer, dryer and refrigerator.

Chad H. 
Clasificación:
1.0

The guy threatened me with a tow fee because I returned the equipment to another location. He also allowed me to use anyones credit card with out verification of authority to do so. But he wouldn't accept my own personal card payment which was odd because on the site it clearly stated I can pay in the form of cash check or card. Not specifying whether credit or debit. Which he did not uphold. Then I had to wait 2 hours for my rental and the reservation I requested was modified which was totally unprofessional. I was so happy to drop off the equipment and be done with the whole ordeal. I don't recommend using this location.

Ariel P. 
Clasificación:
3.0

It was extremely confusing that the location was a gas station with no U Haul signage to indicate that. Person at register did not have time to check me in. They rang up multiple gas station customers while I stood to the side waiting.

Quinn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manish R. 
Clasificación:
1.0

Owner is not friendly. We left a single water bottle by mistake in the vehicle and he charged 25 for cleaning fee..

Prashant J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline L. 
Clasificación:
4.0

Owner was alone in the store and took along time to do the transaction for me to get the truck initially. He was polite throughout the whole transaction which is a plus.

Elishica C. 
Clasificación:
5.0

Easy simple procedure

NANDOR V. 
Clasificación:
1.0

Agent must know what he is talking about. Also he needs to communicate in nice and professional way.

Mohammad Y. 
Clasificación:
2.0

we had to pick the truck in irving becase they all booked up in fort worth

TAMMY B. 
Clasificación:
3.0

The staff over the counter was very rude.I will not visit the location again for uhaul.

Rajendra A. 
No se han enviado comentarios para esta ubicación.

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