El cliente no dejó un comentario.
Justin H.
Customer Reviews for Mac Ragans Auto Sale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Nada
Carl B.I was Happy with everything
DENNIS W.Very easy check in & out process.
claude C.The uhaul person was out sick and no one else at the facility was able to assist me. Had to do 24/7 ride share inirser to rent truck.
Christopher M.Add side steps to make entering the vehicle easier for passengers. My wife had a hard time getting in b/c of lack of step. My height was no issue. All in all great experience. staff at Mac Regan went out of their way to assist me.
Brett B.The young lady you have working there needs no improvement she's a great person with a great personality
Carolyn J.Be more clear when providing service! I had the worst experience obtaining a one way rental. I'm disgusted.
TeAris T.They provided me with a mileage discount for choosing their location coming from a distance to use their services.
John O.Great Customer Service.
Patricia W.check the roof for leaks
Graham K.When the address was entered in the GPS, it took me to the sheetz gas station. When I entered the name of the business in my GPS, I was directed to the location. The key drop off was visible.
Shequita C.As I wasn't there for the trailer pickup I am not sure exactly what was said. However my husband said the woman that checked him out was really hateful and had an attitude. So much so that it really ticked him off. Not good for customer relations or business. I've got to have a 26' truck in a few months. I'll find somewhere on the way into Halifax to pick it up before returning to this location. It's understandable that everyone has a bad day. But you leave that outside the door when you get to work. Taking out your personal problems and attitude on customers is not how to handle your business.
CHRISTOPHEROWEN T.I was told the closest drop off location to Buffalo Junction Va was South Boston. In reality the is a location in Buffalo Junction. Your database needs to be updated. Again, very inconvenient!
Edward A.Awesome service.
NINAALTHEA S.The vendor was excellent. The UHaul Corp is lacking. Bad service.
VICKIE H.Great rental everytime!
WAYNE W.Make sure you are able to hook and unhook trailer yourself.
WILTONRAY J.The lady at Mac Ragans Auto Sales was extremely helpful. Went out of her way to try and locate an auto transport near Bristol where I was picking up, but there was no trailer anywhere close. She offered me the one they had on their lot and then quickly filled out the paperwork and sent me on my way.
JAMESEDISON C.I used 24/7 for drop off. Arrived after business hour so I did not see anyone. It was unclear what to do with the keys so I deposited them in a drop box in the door. Otherwise, very easy!
HUGHEDWARD C.Ok for a drop off spot. Just told me she would check the truck out later. Had to walk across two parking lots to get to the door of the building to check in. Will do online check in next time.
BRENDAGALE S.Very helpful.
WILTONRAY J.The rep in the front was just great
Johnathan P.This site was closed on Saturday at 9am. I was never told this. Then I didn't have my cell on me to understand that I had to do the check out myself this again was never explained. If anything was explained I would of been better to get things done the correct way. UHaul has no communication between them and a customer and what is expected at drop off time.
Steve S.A soda was left in the vehicle
JONMICHAEL P.The inside of the windshield did need a cleaning. It made it difficult driving into the setting sun.
Kathy L.Person in office wasn't there at pickup time nor when I dropped off. Got more charges 3 days later and don't know what for.
Jose M.Nothing, excellent service
JUSTINADAM B.The parking lot was pretty dark for our 10pm pickup.
Kathy G.Nice people and helpful
EARL P.Very good!
Dexter S.Their pricing was different than what I saw on the Uhaul website when I reserved. In the end, the final price came out to be very similar, so it was no problem at all, but it did confuse me for a moment.
Kelly P.Very nice people, location was convenient to find, equipment was clean.
Terry S.I went to pick up address straight to my home and returned Vehicle to a signed drop off site and was over on mileage. This really needs to be looked into and addressed in the future. I followed Navigation system to shortest distance ?
Kevin C.No issues at all! Kelly was excellent!!!
James B.Better rates or discounts made available
Chandra D.The entire rental process was great. The clerk who set up the rental for me was pleasant to work with. However, my only complaint is that this particular truck was one of the worst riding vehicles I have ever rode in. There was a very bad shake to the truck. I should have returned for a new one but to the the timing of the trip we could not return. Outside of this issue the rental process was great.
David M.The worker was very nice and explained everything well would go back again
Ericka T.The air conditioning needs improvement and I blew a trailer tire
Barbara D.No issues, smooth transaction.
David C.Everything was smooth and easy - Kelly was friendly and quick to check us out.
Maryanne A.The staff were AWESOME!! Everything was done quickly and at a great price!!
Janice W.Having to drive 3.5 hrs away to pick up a truck that I “paid a-deposit†fee 30days earlier to guarantee a truck in a nearby location was the biggest mess up possible.
joshua M.The rental car hauler was not up and ready to go. The 3- DOT rear center and tag lights were not working. An employee there felt that we would be okay to operate it that way, which was unacceptable. Had to request that they be fixed. For $70 rental per day, this equipment should be checked frequently so that it does not cause an inconvenience to the customer.
Angela C.