Customer Reviews for MTI Auto Sales
(U-Haul Neighborhood Dealer)

54 reviews

30 Allen Rd   Clayton, NC 27520

(919) 585-5528

Office Hours

  • Mon: 9:30 am–3 pm
  • Tue-Fri: 9:30 am–4 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(919) 585-5528

30 Allen Rd
Clayton, NC 27520

Services at this Location:

Office Hours

  • Mon: 9:30 am–3 pm
  • Tue-Fri: 9:30 am–4 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason Rojas Pratts 
Rating:
4.0

Customer did not leave a comment.

Dennis Schad 
Rating:
4.0

Originally made a reservation with the Lee Court Clayton, NC 27520 location since it was closest to me. I arrived for scheduled pick up only to be told they didn’t have the truck and I would have to go somewhere else. Very unprofessional - they could have called me and saved me a trip to their location.

amy durham 
Rating:
3.0

No help in getting the trailer hooked up.

Ken Kunkel 
Rating:
5.0

Customer did not leave a comment.

JEFF KING 
Rating:
4.0

I think I left my house key on the cup holder in the truck

Mike Carballo 
Rating:
1.0

My uhaul did not have dashboard lights so I could not see what speed limit I was going at night. Therefore I could not drive the uhaul back to the location that night. I was still charged for the extra day that I had to keep the uhaul.

Malik Ford 
Rating:
4.0

Having to move cones to access the property was a hassle.

WALTER BURCHETTE 
Rating:
5.0

Customer did not leave a comment.

Neil Winking 
Rating:
5.0

The trailer was old and leaked during a rain Unfortunately stained a loveseat

will rios 
Rating:
3.0

Truck was clean but not well maintained. It struggled to change gears efficiently and blew out smoke cloud when started and starting. Needs some TLC.

Steve West 
Rating:
5.0

Customer did not leave a comment.

Jacky Johnson 
Rating:
5.0

Customer did not leave a comment.

Rolf Grandstaff 
Rating:
4.0

Make your app for mobile pick up easier to use. I lost a lot of time because things were not working properly.

Matthew Vara 
Rating:
5.0

Very friendly staff. They did great.

Oliver RAMOS 
Rating:
3.0

I was told the gas was full, and I would have to return it full. However, it took eight gallons to fill the tank when I only drove 19 total miles. So, it was not full, and I paid for gas that rental location should have already had in the truck.

MICHAEL RIDLEN 
Rating:
1.0

All your locations are very confused and each person has a different story depending on who you talk to. Was charged $64.00 more as stating I had an extra day when I picked up and returned truck the same day. Was informed I could drop off at nearest location. Then harassed two days after I dropped off truck stating I never dropped it off. All absolutely ridiculous and not customer care. Would definitely not recommend your company and plan to tell everyone the horrible experience.

Jennifer Thomas 
Rating:
5.0

Mti is great customer service timing absolutely nothing to complain about thanks

carlos perez 
Rating:
5.0

Customer did not leave a comment.

Teresa Soto 
Rating:
4.0

Small scale Uhaul center but had what I needed and the young lady in the office was great help! Easy booking, easy return. I rented an open trailer. $25.00 for a day. I would rather pay that than to have one sitting in my yard with just occasional use. Thanks again!

Richard Strickland 
Rating:
5.0

Nothing

Ronald Sheetz 
Rating:
5.0

Customer did not leave a comment.

ROCCO SAVINO 
Rating:
5.0

Customer did not leave a comment.

jose herrera 
Rating:
5.0

Customer did not leave a comment.

Leonard Gerard 
Rating:
2.0

Customer did not leave a comment.

Terina Nauman 
Rating:
5.0

They charge me for delivery after hours as if to say I have control over their store hours.

Graceful Hands 
Rating:
5.0

Very friendly staff. 10/10

amalia felix 
Rating:
5.0

Customer did not leave a comment.

Eduardo Acevedo 
Rating:
5.0

Customer did not leave a comment.

Brian Gifford 
Rating:
4.0

Customer did not leave a comment.

Mike Mass 
Rating:
4.0

Customer did not leave a comment.

Larry Strong 
Rating:
1.0

Don’t give people trucks with no gas that break down 6 miles down the road. The nice girl at the desk was as helpful as she could be, but the rest of the process was a 2 hour disaster.

ALEXANDRA KASTE 
Rating:
5.0

Customer did not leave a comment.

LEONARDO VERA 
Rating:
4.0

Customer did not leave a comment.

Bradley Bright 
Rating:
5.0

The attendant was very helpful and friendly. Great customer service.

MARJORIE STEWART 
Rating:
5.0

Great

BLAINE HOLLIS 
Rating:
2.0

Trailer had a flat tire and attendant said they had no air tank but I could go to the gas station and fill it. Not knowing if the tire was bad I told her I was not comfortable with that so she did have another trailer. I had to hook up and unhook both trailers myself which does not seem like good policy.

STEVEN DORSEY 
Rating:
5.0

Customer did not leave a comment.

THOMAS BLAILOCK 
Rating:
5.0

Customer did not leave a comment.

JERRY BURTTRAM 
Rating:
5.0

Customer did not leave a comment.

Clarence Ellison 
Rating:
3.0

Customer did not leave a comment.

Morgan Stapleton 
Rating:
5.0

Easy to find and friendly service

GEORGE PEASE 
Rating:
4.0

Customer did not leave a comment.

WILLIAM HAYES 
Rating:
5.0

Great people working there, Very friendly and helpful.

CHARLES THURMAN 
Rating:
5.0

Customer did not leave a comment.

DEAN SCHUBERT 
Rating:
5.0

Customer did not leave a comment.

Sean Pennington 
Rating:
5.0

Customer did not leave a comment.

Jessica Houston 
Rating:
4.0

Customer did not leave a comment.

Timothy bridges 
Rating:
5.0

Customer did not leave a comment.

SHAWN ALSTON 
Rating:
2.0

Customer did not leave a comment.

SHIRLEY HULL 
Rating:
5.0

The staff here are pleasant to deal with. They look professional and have a clean retail area. The lot doesn’t have much in regards to inventory, but it’s super convenient.

BRYAN WEBB 
Rating:
3.0

Customer did not leave a comment.

PHILLIP FIELD 
Rating:
3.0

Customer did not leave a comment.

GREGORY KING 
Rating:
2.0

The pickup location was fine. However, the same can’t be said about Uhaul specifically. The mobile share app/website did not work properly. I had to travel 25 minutes away from my original pickup location and I had to wait almost an hour and a half to get assistance with just gaining access to the truck due to system issues. I was not compensated for extra mileage that was promised to me. I will not use Uhaul in the future unless the website is updated to be more user friendly.

Iris Oliver 
No reviews have been submitted for this location.

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