Comentarios del cliente para Mt Vernon Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mt Vernon Self Storage

Grado total:

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Fred W. en

Grado:

El cliente no dejó un comentario.

Michele C. en

Grado:

El cliente no dejó un comentario.

Heidi K. en

Grado:

Maybe don't offer cell pick up if the site doesn't work properly for drop-off and don't tell people they can just walk up and grab a truck on a phone app. I still had to go inside, go thru my reservation again and get the truck from behind a locked gate. If i knew it would take an hour to get the truck I would have reserved it an hour earlier and had more daylight left when I got to my destination to unload. Other than that, the truck was nice, clean, and the lady who helped me was very kind and very helpful. Plus, $226 to borrow a truck for a day to move a boat is robbery. But when uhaul's ceo's cup overfilleth, why wouldn't he take advantage of the poor like that. All in all, not a bad experience but not totally pleasant either.

Tyler B. en

Grado:

I can't think of anything, this is the best uhaul location I've ever dealt with. Everyone is super friendly and helpful.

Robert F. en

Grado:

El cliente no dejó un comentario.

Stephen C. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

Thanks for the rental.....you guys rock

Christal T. en

Grado:

El cliente no dejó un comentario.

Derick B. en

Grado:

Had to wait 10 minutes, after I had already checked in. All that should of happen is show the customer service lady my phone and get the key. She was just wasting my time.

Clinton D. en

Grado:

El cliente no dejó un comentario.

Cindi W. en

Grado:

Very personable and pleasant to work with Will use them again if needed.

Greg N. en

Grado:

Very good service, we had a short distance move and this worked well.

Margo C. en

Grado:

Great location and excellent customer service. Thanks so much!

James E. en

Grado:

Can’t thank you enough for being able to return the truck after hours . Sincerely , James Earl

Thomas G. en

Grado:

Charles and Karen were awesome, asked us all the right questions and made sure we had everything we needed! Truck was ready and I didn't feel like I was driving a wreck or covered wagon. Felt very comfortable in the 26 footer I rented!

Cheryl J. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Personal vehicle parking can be a problem

Cathryn H. en

Grado:

El cliente no dejó un comentario.

Dwight G. en

Grado:

El cliente no dejó un comentario.

Amy W. en

Grado:

Fix the trucks fuel gauge. It's a new truck yet the gauge appears to be off as it didn't accurately portray fuel use. After filling it, it never got off full so because I couldn't gauge the use I put too much gas in the tank in order to return it with as much as was in it when I picked it up.

tearsa J. en

Grado:

I was happy with everything.

Charles T. en

Grado:

Your U-Haul rep at this location was very pleasant and informative. She made our U-Haul experience a very pleasant experience. Kindest regards, Chuck Thompson

Scott W. en

Grado:

Your pre-checkin website was broken, I had to wait an hour to pick up my truck.

Kerry T. en

Grado:

El cliente no dejó un comentario.

MIKE M. en

Grado:

Nice people. They made everything easy.

Anita B. en

Grado:

No ideas...

Rhonda M. en

Grado:

El cliente no dejó un comentario.

HEDI L. en

Grado:

Caron & her husband were a pleasure to work with at a very stressful time for me. Amazing customer service and just all around nice people to work with.

Harley G. en

Grado:

El cliente no dejó un comentario.

Darren B. en

Grado:

Easy process, and staff were very friendly. The online early check in was abit of a waste of time though. A very good overall experience Many thanks

Tyler W. en

Grado:

I am extremely disappointed that because I was a 1/2 late in returning truck I was charged for an extra day. My business has been renting trucks from you for the past 7 years and this is how its going to be????

Sean D. en

Grado:

Online rate per mile said .89 cents/mile.. was charged $1.09. When I asked about it prior to signing the contract she said it will be fixed when it gets totaled at the end.... it wasn’t.

McRewnolds-Lidb A. en

Grado:

I AM NOT, NOR HAVE I EVER BEEN A CUSTOMER. PLEASE REMOVE MY CONTACT INFORMATION FROM YOUR DATABASE.

Vickie H. en

Grado:

Carbon was exceptional. I can't remember customer service as great as hers. Thank-you, Vickie Holmes