Customer Reviews for Mt Clinton Pike Automotive
(U-Haul Neighborhood Dealer)

123 comentarios

1091 Mt Clinton Pike   Harrisonburg, VA 22802

(540) 432-9852

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 2 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(540) 432-9852

1091 Mt Clinton Pike
Harrisonburg, VA 22802

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 2 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joe S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frederick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G. 
Clasificación:
4.0

The truck was ready for pickup at the time of my arrival. Check out process was quick and easy.

Thomas F. 
Clasificación:
5.0

Easy in and out and smooth transaction. So convenient!!

Kenrick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON CORNELL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

We did an after hours drop off at the location so we didn't enter the business. We had trouble doing the check-in via the web after multiple attempts so the business did complete the check-in when it reopened w/o an additional charge.

marilyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kongrong L. 
Clasificación:
5.0

Handle your own rentals

Robyn F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

The trailer lights were not going to be checked until we reminded him and then when we got ready to leave on the trip the right blinker, right rear light and right brake light did not work. He gave us misinformation about mileage, insurance.

Titus D. 
Clasificación:
3.0

Area to remove trailer was tight

Hunter H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralph R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Titus D. 
Clasificación:
5.0

Nate & Kim at Mt Clinton Automotive in Harrisonburg provide excellent, cheerful service

George T. 
Clasificación:
1.0

INSIDE TRUCK WAS DIRTY AND THE CAB AREA FLOOR WAS DIRTY. wHEN I CLEANED IT OUT FOR DROP OFF I FOUND THE CONTRACT AND OTHER PERSONAL PROPERTY OF THE PREVIOUS RENTER. i PUT 23 GALLONS OF GAS IN FOR A 160 MILE TRIP. THE LOCATION I GOT THE TOWE DOLLY WAS GREAT.

Joe L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
2.0

I was never given any paperwork or sent any via email. I also turned down the added insurance because I had my own full coverage and the uhaul operator would not take it off prior to giving me the uhaul. She stated I would have to call and ask uhaul customer service to take it off. I have used uhaul several time and was always asked not told I had to take insurance and deal with it later. Not good customer service.

Glynease J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly G. 
Clasificación:
3.0

Requested equipment such as dollys and blankets were not in our uhaul upon pick up. We were charged for them anyways and then charged another fee when we returned the truck for those items not being there. I was very disappointed with the extra charges and the lack of needed equipment for our move.

Johnson T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITHALLEN G. 
Clasificación:
4.0

Have worker wear a mask inside

Titus D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan D. 
Clasificación:
4.0

U Haul sister is down and sending me the wrong images with wrong charges....! I had to call customer service and they make me wait for more that one hour 45 minutes on line....! That's not at good at all...! Otherwise from where l rent the truck was a good service. The only problem is with U Haul sistem was or is down....!

Jose D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SELENA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merlin N. 
Clasificación:
5.0

Great Customer Service

Jimmy S. 
Clasificación:
5.0

Extraordinario servicio al cliente

Jimmy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy S. 
Clasificación:
3.0

Would like to have a Guest WiFi that we could use to help with the check-in process. I did send a complaint regarding me needing to fill up the truck before using it, amongst other comments. Over all, a decent experience.

Jonathan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHIL Z. 
Clasificación:
2.0

El cliente no dejó un comentario.

Micah S. 
Clasificación:
1.0

The gentleman at the drop off location did not listen to what I had to say about the rental. He told us we were over mileage, which we were not and he would not listen to my explanation. I had to call U-Haul myself and be placed on hold forever to speak to someone. U-Haul did resolve the issue after they called him and spoke to him.

Micah S. 
Clasificación:
1.0

I rent a car dolly from Harrisonburg va to pa and drop off in Harrisonburg but my truck broke down so I get a towing truck to back home and I almost pay $800 for tow my truck and the dolly so I call costumer service try to ask them to help me to refund the payment and they said ok we will refund the payment and after 15 minutes somebody call me and said we can't

Riyadh A. 
Clasificación:
4.0

I was charged $18 for a fuel fee charge, but I returned the vehicle with the exact amount I started with, 7/8 of a tank. The guy at the return end marked it as 3/4.

sally V. 
Clasificación:
4.0

Very convenient to EMU and surrounding areas.

Annie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Talsker D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHENELWOOD N. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICAELA V. 
Clasificación:
5.0

No Changes Needed. Pickup was fast and smooth and the return was just as easy. Really glad that my move landed me at Mt. Clinton Pike Automotive.

Teresa H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ryan Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNRICHARDSON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn H. 
Clasificación:
5.0

Very helpful, courtesy, and efficient. If I ever need a Uhaul, I know where to go.

Kishia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline S. 
Clasificación:
4.0

They shared my concern and couldn't believe that they wouldn't give give me the equipment i requested and confirmed the person at pickup did not update the towels in system to the corrected amount. Also said the $12 per toll that the man at pickup stated said sounded like a scam.

Derrick T. 
Clasificación:
5.0

Keep up the great work.. The service station owner was happy to help.. And Uhaul checkout person had great attitude and was happy to help as well.

Daniel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

No suggestions. I was very pleased and the folks were very helpful. Gracias.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
3.0

Pick up and drop off was quick and they were very friendly. The truck was clean. The only issue with it was the tire pressure light was on . Also I was talked ( kinda guilt tripped) into paying for "safe move" that I had declined when making my reservation.

Nathan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

SCOTTALLAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Titus D. 
Clasificación:
5.0

Just wish could have used it. We had about 45 minutes because the roll up door was froze shut and we couldn't get it open. It was so cold that the ice wouldn't have melted.

Mary C. 
Clasificación:
2.0

I picked up the truck on a day that the service center was closed and neither of the dollies I paid for were with the truck. No one to talk to and had to end up calling Uhaul.com for help. My only option was to rent them and pick them up somewhere else. I was told to wait till today to see if my money is returned for the first rentals because they couldn't get ahold of anyone. The moving pads in the back of the truck were soaked and we were unable to use. Worst experience ever with Uhaul.

Pamela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEWDANE Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOTO E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford M. 
Clasificación:
5.0

El cliente no dejó un comentario.

andre S. 
Clasificación:
5.0

Great place! Truck was in great condition, had no issues. Customer service was excellent.

Kayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashok U. 
Clasificación:
3.0

El cliente no dejó un comentario.

Caitlin S. 
Clasificación:
5.0

Parking lot is crowded and hard to get through.

Phillip H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLENJEFFERY M. 
Clasificación:
3.0

Truck was 7/8th full of gas, but this 'gas station' had none for sale. Printer was an ancient ink jet which did not work, so they could not provide a printed copy of some paperwork.

Harry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dyquan B. 
Clasificación:
5.0

No space to drop off the trailer after use it

Riyadh A. 
Clasificación:
2.0

Hard to get out of with the truck, employee had left the truck running for over 30 minutes wasting the gas in it.

Sarah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi R. 
Clasificación:
5.0

Staff at pickup location was excellent and very friendly.

Elliot W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenton D. 
Clasificación:
5.0

They try hard to stick to your schedule. they are honest. I left my cell phone in the truck and they found it and kept it until I could go back and get it.

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOBELYS C. 
Clasificación:
5.0

The people were very nice and helpful.

Nikki M. 
Clasificación:
5.0

I did not realize that I could purchase gas at this location. I could have avoided an extra stop for fuel if I had known that.

JOSEPHDANIEL E. 
Clasificación:
5.0

very helpful and professional. Easy drop off

albert E. 
Clasificación:
5.0

I do not have any ideas on this. Paul

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth S. 
Clasificación:
5.0

Very good cust service

Javiar M. 
Clasificación:
5.0

Fine location

albert E. 
Clasificación:
4.0

El cliente no dejó un comentario.

amber B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTA F. 
Clasificación:
1.0

gas tank was not on full, and the indicator on the contract was less than what the gauge showed. On return, the lady tried to charge over $50 of gas, even though the gas gauge was higher than on check-out. She then said that she was reading the wrong gauge, but it felt to me like they were trying to cheat the customer for their own profit. She had already charged my credit card, so then needed to do a credit, which I have still not seen. I cannot trust this vendor.

James L. 
Clasificación:
5.0

Awesome experience

Alex K. 
Clasificación:
2.0

Do not let this business contract with U-haul.

Mark C. 
No se han enviado comentarios para esta ubicación.

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