Comentarios del cliente para Ms Kittys Country Inn

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ms Kittys Country Inn

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Gary R. en

Grado:

El cliente no dejó un comentario.

Craig O. en

Grado:

El cliente no dejó un comentario.

Susan E. en

Grado:

The U-Haul website (I have a screen shot) said that this location was a 24 hour return. I saw the contract had a note to phone when we got into Durango, so I did. No answer. I went through the procedures to return the truck (after a long day) and started to search for a drop box. There was none. I phoned the return number and left a message. No answer. I phoned UHaul. I was on hold for 35 minutes. They figured out there was no drop box. We could not wait for the location to open in the morning to return as we had to be at the airport. They finally figured out there was no drop box on site. After an extended discussion, UHaul did send me an email that I was authorized to leave the key in the truck with one door unlocked. Make sure the details of the locations (24 hour access) is correct. I had a problem after the next to last step in the return. How about a priority for answering those calls or more people trained to deal with the issue.

Eugene C. en

Grado:

El cliente no dejó un comentario.

zach S. en

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El cliente no dejó un comentario.

Bonnie F. en

Grado:

Did not meet anyone in person. All done on mobile device.

Joseph C. en

Grado:

We returned the truck during normal business hours at the front counter. Three hours later we received messages stating that the truck hadn’t been returned. We could not find a working phone number for the location to contact them. Even the number on their website did not work. We had to drive 10 minutes to find out what was going on. They had not returned the truck in their system. Because it was after hours when they checked the truck in I was charged a $20 after hours service fee.

Michael C. en

Grado:

Owner is pompous and ultimately I would never do business with her again.

Angela S. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

Nothing