Comentarios del cliente para MS Food Mart CITGO Gas Station

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de MS Food Mart CITGO Gas Station

Grado total:

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Edward J. en

Grado:

All is well, service was kind and professional.

XAVIER P. en

Grado:

El cliente no dejó un comentario.

JITESH S. en

Grado:

El cliente no dejó un comentario.

Peggy D. en

Grado:

The male associate for the MS Food Mart CITGO gas station, was 15min late, he never apologized for his lateness. I was force to speed to my destination.. After returning the truck, he wanted to charge me a ridiculous amount for gas. After fueling the vehicle. He wasn't satisfied, I took a photo of were the tank gas gauge stop. After telling him how unprofessional he was. And that the business next emproyee came over to tell me he's always late or he may not come at all. He got even angrierand told me he was charging me for additional milage. I tried to contact U-Haul about this matter on site at the store location while I waited, but my phone would not work. I also tried calling inside the store and I was block from calling U-haul corporate.. Also may daughter ask that her bank card not be debit for these unfair charges.

Kellie M. en

Grado:

The location was great, the only issue was that the passengers did not have seat belts

ROSEMARY S. en

Grado:

The associate gave excellent customer service with information concerning rental all the way until we return truck back in ..in Chattanooga TN

james T. en

Grado:

El cliente no dejó un comentario.

cheryl e. en

Grado:

El cliente no dejó un comentario.

christina d s. en

Grado:

El cliente no dejó un comentario.

Vicki R. en

Grado:

El cliente no dejó un comentario.

Nia M. en

Grado:

The service at this authorized dealer’s location was terrible. and they also tried to trump up my charges with fraudulent claims of me not returning the vehicle. I had to spend 30 minutes on the phone with support to get it straightened out.

Mary J. en

Grado:

El cliente no dejó un comentario.

Marsha B. en

Grado:

Great location and great people to do business with.

Carl S. en

Grado:

El cliente no dejó un comentario.

Albert H. en

Grado:

El cliente no dejó un comentario.

ALPHONSO I. en

Grado:

El cliente no dejó un comentario.

Joshua M. en

Grado:

Location seemed dirty, and the Uhaul stuff was kind of awkwardly wedged into a corner. The Uhaul is clearly a side business at this location.

Kelly M. en

Grado:

El cliente no dejó un comentario.

Stephen P. en

Grado:

El cliente no dejó un comentario.

Vicky W. en

Grado:

Thank you for your U haul service.

Leslie S. en

Grado:

The Shaw's were very nice, very accommodating, and ensured that I received 24hours of service, even though I arrived for my pick up 3 hours late.

Christopher S. en

Grado:

Owner was rude and was not open during Monday morning from 9am till 9:30am so I could return my truck on time. Next door business states Good luck the guy is a jerk and he comes in open and closes goes as he wants. He later told me he was going to charge me extra saying I returned dirty which I did not so I drove back with a mop and mopped the inside of the truck so he removed the extra charges. I opened the truck next to it and it was filthy. He argued with me so I took pictures after I mopped out the truck I rented. I returned the truck early and with more gas then I got it with. The lady on you main phone line was super helpful.She told me the big unit was in high demand so I tried to get it back to him quickly she was super nice. The guy that ran this location was rude and such an ass to me I will now be reluctant to recommend U Haul. I am sorry.

LAWRENCE H. en

Grado:

great service and very accomadating.

Anita D. en

Grado:

Great people and great experience.

Veronica G. en

Grado:

El cliente no dejó un comentario.

elaine m. en

Grado:

The drop off location was also a gas station, however ALL of the pumps were out of service. It would have been really convenient for us to top off the tank and leave the truck there, but we had to go across the highway to another gas station and return to drop off location. The attendant at the U Haul drop off was very accommodating. He came right out and greeted us, did a quick inspection, stated everything good, printed our receipt and we were on our way. Overall, the entire rental process on both ends was easy. Would definitely use UHAUL again.

William M. en

Grado:

El cliente no dejó un comentario.

Christine F. en

Grado:

El cliente no dejó un comentario.

Bismarck D. en

Grado:

These people were much more professional and helped me resolve my issues with ease.

Dori J. en

Grado:

Sha was a fantastic representative. Easy to get along with.

Steven C. en

Grado:

Fast and courteous service

Tommie M. en

Grado:

Allow for better visibility of Uhaul location, a knowledge referrals

JAMES M. en

Grado:

Q Check in was quick and efficient. As was return. Would definitely use this location again.

Gregory B. en

Grado:

El cliente no dejó un comentario.

rita a. en

Grado:

El cliente no dejó un comentario.

Rita B. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

AGAIN, I requested a different location and had to go out of my way to pick up the equipment! The truck I rented had to be driven in so why couldn’t it have been delivered to the requested location? On the plus side, the truck I got was new and only had 14k on it, however, after starting the trip I noticed that the oil life was zero. Two hours before I got to my destination I had to roll down the window because I could smell gas fumes in the cab.

Glenn L. en

Grado:

Adequate as a drop off location.

richard b. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

You should make sure to have the truck at the reserved location so the customer doesn’t have to drive way out of their way to pick up the truck at one location and purchased supplies at another location. Very disappointed.

Todd H. en

Grado:

El cliente no dejó un comentario.

Devetta A. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

The operator went above and beyond by finding items in the cab that was left. He contacted me and I was able to pick them up.

Stefan B. en

Grado:

It was a gas station with no gas so when we went to fill it up after using, we had to go elsewhere. The guy working there was rude and said “he told us”, but he didn’t. We would have remembered that. The truck was fine, the location and service was awful. Will not reserve from that place again.

Juana R. en

Grado:

Moving is always stressful but I appreciate that at least this part with Uhaul wasn't.

KAndria P. en

Grado:

Na

william d. en

Grado:

would have liked some consideration of credit or refund on the extra fuel that I put in. Otherwise everything was fine.

Johnny P. en

Grado:

El cliente no dejó un comentario.

Latimer N. en

Grado:

El cliente no dejó un comentario.

Elena R. en

Grado:

El cliente no dejó un comentario.

Daniel O. en

Grado:

The convenient store at the location is closed down, and there are notices on the building threatening tow.

Thounda C. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

El cliente no dejó un comentario.

Gafar B. en

Grado:

Great customer service

John M. en

Grado:

The gas gauge on the truck was faulty and the Uhaul blamed me not knowing how read the gauge as being the problem. Very condescending and insulting.

Kennedy S. en

Grado:

El cliente no dejó un comentario.

peter h. en

Grado:

Small but busy establishment. Very professional

Steven C. en

Grado:

El cliente no dejó un comentario.

ANITA E. en

Grado:

Dropped off after closing.

Elise S. en

Grado:

El cliente no dejó un comentario.

denise t. en

Grado:

El cliente no dejó un comentario.

denise t. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

El cliente no dejó un comentario.

Donetta T. en

Grado:

It's located in a gas station in which must everything was out of order and dirty.

James K. en

Grado:

El cliente no dejó un comentario.

jennifer r. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

tracey h. en

Grado:

El cliente no dejó un comentario.

Dianne R. en

Grado:

El cliente no dejó un comentario.

Vincent C P. en

Grado:

El cliente no dejó un comentario.

charlotte s. en

Grado:

Nothing..Everything went very well. The owner was very poliet and helpful.

JAMES B. en

Grado:

Faster Service

Deidra D. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

Very friendly and helpful attendants! Easy out! Easy in!

Julius P. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

great polite manager and very nice to talk to. I will be back. 10/10

Jerome G. en

Grado:

Cancel this dealership!

Steven S. en

Grado:

The location was nothing special, but I wasn't going there to be wowed by the facility, I just needed a truck. The clerk was friendly and knew the process, and it didn't take long.

Akfred O. en

Grado:

El cliente no dejó un comentario.

Lynn C. en

Grado:

El cliente no dejó un comentario.

ROBIN B. en

Grado:

All went well. The rollup door on rear of truck was difficult to open and needed to be lubricated . Other than that minor problem, the rental met my expectations.

Bernice W. en

Grado:

Check your transmission on your trucks. They do not pull very well..

Douglas T. en

Grado:

El cliente no dejó un comentario.

Codi L. en

Grado:

El cliente no dejó un comentario.

Delores W. en

Grado:

El cliente no dejó un comentario.

WILLIAM P. en

Grado:

Open at 9:00

Claude H. en

Grado:

El cliente no dejó un comentario.

TIFFANY D. en

Grado:

El cliente no dejó un comentario.

Kimberley C. en

Grado:

Friendly so I felt comfortable but found out later he was deceptive by telling me to cancel my previous reservation scheduled by another location which allowed him to get the money for. Also billing for extra mileage and not disclosing it would be the same rate if I drove the mileage without prepaying for it. Therefore I was trying to figure out my mileage old was overcharged with no refund to be given. The truck wasn't extremely dirty however I'm not a smoker there was a smell of cigarettes the ashtray was full of them, the floor in the back of the truck I had dry grass and dirt over it. It would have been nice to been informed how to adjust mirrors I did inform the gentleman this was my first time driving a U-Haul truck

Sharon P. en

Grado:

The extra fees should be stated before its rented

Mamadi J. F. en

Grado:

El cliente no dejó un comentario.

Douglas W. en

Grado:

El cliente no dejó un comentario.

Sandra S. en

Grado:

El cliente no dejó un comentario.

Ryan A. en

Grado:

Shah was amazing! So kind, considerate, and warm. If we need to rent UHAUL again, we'll be back here!

CYRUS J. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

Walked in at 3pm with no reservation and was told truck we wanted was already reserved. We were told that other party had till 3:30 to pick up. Owner called at 3:26 and we were told we could pick it up. Speedy service, very courteous and professional. Great experience will come back to this location if I need a truck again.

barry b. en

Grado:

El cliente no dejó un comentario.

Krishetta M. en

Grado:

El cliente no dejó un comentario.

Kimsley C. en

Grado:

El cliente no dejó un comentario.