Customer Reviews for MGM Auto Repairs
(U-Haul Neighborhood Dealer)

47 reviews

1019 E State St   Cassopolis, MI 49031

(269) 445-2910

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–11 am
  • Sun: Closed

Services at this Location:

Contact Us

(269) 445-2910

1019 E State St
Cassopolis, MI 49031

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rohn Peterson 
Rating:
4.0

Customer did not leave a comment.

Gerry Bundle 
Rating:
3.0

Customer did not leave a comment.

Corey Goodwin 
Rating:
5.0

The young lady was very knowledgeable very helpful and most of all professional. I appreciate great customer service. Thanks.

ERIC STEWARD 
Rating:
1.0

There was no place convenient to park the rig and it was nearly impossible to get in to the lot

Kameron Brown 
Rating:
4.0

Customer did not leave a comment.

Sherry Yeater 
Rating:
3.0

Self-service platform for checking out/in vehicle is fairly challenging to use; probably more so for less digitally-savvy people. I'm glad I had my son with me.

Robert Hal Ducoffe  
Rating:
5.0

Customer did not leave a comment.

STEVE POTTER 
Rating:
5.0

Customer did not leave a comment.

Stanley Brubaker 
Rating:
3.0

Customer did not leave a comment.

Kenneth Welch 
Rating:
5.0

The team at U-Haul called my and recommended a drop off location closer to my home than the location I picked. I loved the proactive action on the part of the U-Haul team.

Justin Rotich 
Rating:
4.0

Customer did not leave a comment.

RICHARD MCGREW 
Rating:
1.0

Kim acted like it was a inconvenience for her to try to rent us a vehicle. Was not friendly, another gentleman kept showing her what and where to enter the information at on her computer… when I followed up on the return, and asked if everything was satisfactory to them. That it was returned in the same condition that we received it, except we filled the tank up. Immediately she said, well you won’t get paid for it. I told her, I didn’t say I wanted to get PAID for returning it with more gas than what in it when we received the vehicle. I was letting her know, that that was the only difference in returning the 10” truck…. Then I asked for a paper printout for my sister, as she had paid for the rental and wanted a copy for her credit card. Kim said, you’ll get the final charge on your email… I went to my vehicle and called Jacob (area representative), told him in no uncertain matter my displeasure with Kim at MGM.. I went back inside, as Jacob was calling Kim and told Kim if our conversation on wanting a paper copy. Kim asked Jacob HOW DOES SHE PRINT ONE OFF!!!! Why didn’t Kim tell ME that she didn’t know how to use her computer to print a copy!!!!! I would have came back when there was someone available who knew how to…….. I WILL NOT RECOMMEND THIS LOCATION TO ANYONE…. Kim does NOT have ANY PROFESSIONAL SKILLS…

BRENDA GLOVER 
Rating:
5.0

It was a delight working with these people

William Reifsteck 
Rating:
5.0

Customer did not leave a comment.

Michael Milewski 
Rating:
5.0

Friendly and helpful staff. Thanks!

Kevin Gibbons 
Rating:
5.0

Topnotch company made experience easy will recommend

Bob martin 
Rating:
5.0

Customer did not leave a comment.

Jim Brehm 
Rating:
5.0

Great, in and out without delay.

Todd Bulakowski 
Rating:
5.0

Customer did not leave a comment.

KEVIN OLLIS 
Rating:
1.0

Customer did not leave a comment.

Rachel Pappas 
Rating:
3.0

Ensure the equipment is inspected prior to renting to customers. Staff was very friendly and helpful. However, trailer equipment was not safe to rent to customers.

Jefferson Clark 
Rating:
5.0

Customer did not leave a comment.

James Freeman 
Rating:
5.0

Customer did not leave a comment.

Michael Klein 
Rating:
3.0

Customer did not leave a comment.

Bruce Smith 
Rating:
5.0

The truck needed an alignment when I picked it up and also the driver side door would not close properly. Was still able to use the truck and my moving experience was great! I always use Uhaul.

Taylor Tucker 
Rating:
5.0

Reduce prices.

Robert DuComb 
Rating:
5.0

UHAUL has GREAT employees- you need more small trucks!!!!!!!!!

Susan Hokanson 
Rating:
5.0

Customer did not leave a comment.

AUSTIN KEITH-DAV ZIELINSKI 
Rating:
3.0

Customer did not leave a comment.

EUGENE ARTHUR MANGES 
Rating:
4.0

Good job guys

mike scchiup 
Rating:
5.0

Customer did not leave a comment.

JAMES REILLY 
Rating:
5.0

The truck was very well maintained, however the cab was full of dog hair and it smelled like a wet dog. Once I opened the windows it cleared out pretty well. However, the truck was very nice especially the cruise control was very handy.

Michael Lau 
Rating:
3.0

Customer did not leave a comment.

FILIBERTO ANASTASIO 
Rating:
3.0

I can’t believe that in 2021, a business still allows employees to smoke inside. The office was like walking into an ashtray.

michael panich 
Rating:
5.0

Customer did not leave a comment.

Brian Luettke 
Rating:
5.0

Customer did not leave a comment.

DENISE LEA DELONG 
Rating:
5.0

Customer did not leave a comment.

DAVID WILLIAM HEWSON 
Rating:
5.0

Everything was great

CATHERINE ANN JOHNSON 
Rating:
1.0

No, not a overall good experience! They made it very difficult and than overcharged me from original reservation of $159 to $321!

DOUGLAS R WYANT 
Rating:
5.0

Free coffee and donuts.

charles spaulding 
Rating:
5.0

Please remind customers to use the App when doing a remote pickup..,possibly a text message on the day of pickup reminding people to use the app for remote pickup and providing a live-person on the phone in the event the consumer needs advice?

Michael A Code 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C MAKIELSKI 
Rating:
5.0

Everything went smoothly. I wiped entire cab, seats, steering wheel, and floor with clorox disinfectant wipes to make things cleaner for everyone. Thanks again

Relonda Williams 
Rating:
5.0

They were very nice and helpful. They helped me pick the right unit for my needs.

WILLIAM MAHANEY 
Rating:
5.0

Customer did not leave a comment.

mike chronik 
Rating:
3.0

Told me I was not going to be charged extra money and was as soon as I walked out the door!!!

Victoria Damaske 
No reviews have been submitted for this location.

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