Customer Reviews for M60 Mini Storage
(Distribuidor de U-Haul del vecindario)

103 comentarios

14961 M 60 W   Three Rivers, MI 49093

(269) 273-1291

Horarios de la ubicación

  • Lun. - mar.: 10 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 1 p. m.
  • Jue. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 7/31/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(269) 273-1291

14961 M 60 W
Three Rivers, MI 49093

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 10 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 1 p. m.
  • Jue. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 7/31/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE DENISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

Excellent service. Friendly staff. Good equipment. Ok

THOMAS JOHN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN EDWARD H. 
Clasificación:
4.0

the keys were wet, maybe a lock box that is more protected from rain.

Dana A. 
Clasificación:
5.0

There was very little gas when I picked up the truck. I left more gas in the truck than when I got it but you charged me $12 for a fuel fee. Not right.

Brenton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S. 
Clasificación:
5.0

The truck was clean. However, less than an hour on the road, the tire warning light came on and a message on the screen said "Service Tire Monitor System". After some panic and communication with a friend who happens to work on large truck diagnostics, we made it to his house a couple of hours away. U-Haul Roadside Assistance came out (a very lovely gentleman) and said the tires were fine but the tire monitoring system needed to be repaired. He said we could safely drive the rest of our way (another 10 hours of driving).

SARA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KathyJo T. 
Clasificación:
4.0

El cliente no dejó un comentario.

LYNNE GLADYS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA KIM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA SUE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric V. 
Clasificación:
5.0

Use Penske

Don B. 
Clasificación:
5.0

We have rented trailers from Three Rivers, MI U-Haul several times in the last year to aid us in developing our new property in Jones. Each and every time, we get outstanding service. Not only are the trailers clean and in great condition, but the pick-up & drop-off procedures are fast and efficient. I would highly recommend this location to anyone needing a trailer and/or truck.

MICHELE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAWN G. 
Clasificación:
5.0

Great experience, excellent value. Appreciate the customer service. Gracias.

BARBARA SUE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keven W. 
Clasificación:
2.0

I rented an appliance dolly and furniture pads. Neither were in the truck, and the location is unmanned on weekends. Spent half an hour waiting on the phone to tell someone, and request a refund for those items. Was told I would have to call back after I returned the truck. After I returned the truck, the drop off location called me wondering where the dolly and pads were, after it was noted in my rental that I did not get these items. Overall, this was a big stupid hassle.

Charles T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

The truck had a really bad alignment, squishy brakes, and it shifted pretty high. That being said, It got me and my stuff where I needed to go without incident. I'd recommend a tune up before another rental. Thanks again.

TANNERLEE A. 
Clasificación:
5.0

Na

BRIAN DEAN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN RAE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE MICHELLE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer Z. 
Clasificación:
5.0

car hauler was covered with snow and wheel straps were unusable frozen to bed of trailer. We managed with personal tie downs.

RICHARD DALE C. 
Clasificación:
5.0

Trailer had the drivers taillight and brake light out. Bit, overall very happy with the service.

STEPHEN SHAWN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie M. 
Clasificación:
5.0

Love the truck easy ride.

JEREMY ROLIN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bernard J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frederick P. 
Clasificación:
4.0

Owner worked with me to exchange a smaller trailer for a larger trailer when I calculated wrong. Greatly appreaciate them.

Brent V. 
Clasificación:
3.0

Nada... my issues were with the system from my understanding. The guy workin here and the equipment, couldn't have been a better experience. Though truck transmision did feel funny.

Rodney Lee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM MELVILLE W. 
Clasificación:
4.0

windows were heavily fogged on the inside when I picked it up on a cold morning, had to run the engine for a good 10 minutes or more to clear the windows enough to see to drive, was a waste of gas I had to pay for

Patrick M. 
Clasificación:
3.0

We arrived at 10:40 and had reserved a truck 2 weeks earlier. The operator said to not show up until 10:15 or so. When we arrived he told us to come back in an hour. I told him not an option. So he didn't want to assist us but did. Not real sure customer service is a high priority with him

MARC EDWARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie K. 
Clasificación:
5.0

I showed up as the gentleman was just closing up and he still help me get the U-Haul checked in. Highly recommend this location

Paula H. 
Clasificación:
5.0

Excellent customer service!

Paul T. 
Clasificación:
5.0

After reading reviews about this U-Haul location I was reluctant to use it. However, everything went smoothly (other than some software glitches in trying to copy my driver's license info). The man behind the counter was professional and helpful. Truck itself and additional equipment I rented were sound.

DOUGLAS ALBERT L. 
Clasificación:
3.0

The guy Richard who checked us in was very rude and unprofessional. He said he could not add a second driver because the computer did not allow it. We thought a second driver would at least need their ID checked. Then he designated the wrong drop off location in a different city. I would not recommend if you want to be treated poorly.

Andrea G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joel K. 
Clasificación:
4.0

El cliente no dejó un comentario.

christian H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

Needs to be open later on Saturday.

Karen S. 
Clasificación:
3.0

The app check in process said that the keys were available in a lockbox. The next moment it said that we needed to enter the office. Our pick up time was 10am. We waited outside the office door for 35 minutes before we were able to get keys. However, the receipt stated that our rental began at 10, as if we picked up the vehicle at that point. Owner and operator was not wearing a mask. Did not feel like a safe atmosphere.

Michael S. 
Clasificación:
3.0

Make sure they put the right drop-off location in the system because it obviously doesn't matter what your contract says.

Lonnie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james T. 
Clasificación:
3.0

The customer service was excellent. The building smelled of urine, even through my face mask.

STEVEN G. 
Clasificación:
5.0

Nada

Larry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUTH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry L. 
Clasificación:
3.0

Earlier opening time. 10 am seems a bit late in the morning to open More availability of equipment. I could not get a 6x10 enclosed trailer in the Kalamazoo area

CAMERON RICHARD S. 
Clasificación:
2.0

The computer system doesn't show my reservation. The system would not recognize a photo of my ID. Representative did not have a clue how to fix it. Waited 40 minutes and I was the only customer in the facility. Terrible!

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darin S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Allen E. 
Clasificación:
3.0

A service person came directly out to the rental truck and do the whole check out process for me. What a relief! So nice. I did not like the fact that my husband put more gas in the tank than needed, yet I was still charged for the few extra miles I was over.

Gary S. 
Clasificación:
2.0

In this time of covid-19 we would have expected the truck to have been cleaned better in between uses, it hadnt been swept out in the cab part, smelled like cigarette smoke, and what appeared to be a small amount of vomit on the passengers side floor and an article of clothing or something in the passenger side door pocket, i wasnt going to pull it out, the outside windshield hadnt been washed in so long moss/mold was growing below the windshield wipers!! As for running condition the truck ran VERY well as we put about 135 miles or so on it. We've rented many U-Haul trucks, trailers and even a tow dolly over the years and this by far was the worst truck ever as far as cleanliness. Wake up U-haul there are other options in town!

Sherry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY ALBERT L. 
Clasificación:
5.0

We did not have the right hitch but we were helped to get the right equipment. The process went so smoothly and we could not have been happier with the service. We will definitely recommend this office and will return whenever we need another trailer. Excellent service and so helpful.

DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY ALBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chadd P. 
Clasificación:
4.0

Owner had issues with his computer, so finishing the trailer rental agreement to longer.

LARRY ALBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry L. 
Clasificación:
3.0

there was only one person to check out, had a wait of 45 minutes. busy place .

vicky H. 
Clasificación:
4.0

Had to do some minor work on double door latch, to get the doors to secure. And some minor repair on trailer tongue to get locking latch to remain secure

Larry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly G. 
Clasificación:
4.0

my service was great this time and the last time i used it thank you the gentleman i had was funny and verry heloful

ellen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin F. 
Clasificación:
4.0

Are your packaging boxes the same price online as they are at one of your authorized dealers?

Larry L. 
Clasificación:
3.0

El cliente no dejó un comentario.

george B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James P. 
Clasificación:
4.0

We renting the enclosed trailer to pick up food boxes, for local distribution

Larry L. 
Clasificación:
3.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

Make sure your phone is charged.

Eleazar R. 
Clasificación:
4.0

Would like to see better facilities at the location due to being a rental place and storage rental

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garyray A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ellen W. 
Clasificación:
5.0

Couldn't have been better.

Gary M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris F. 
Clasificación:
1.0

The guy was very rude. He didn't listen or inform us on some stuff.

Riley H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba