Customer Reviews for M60 Mini Storage
(U-Haul Neighborhood Dealer)

171 comentarios

14961 M 60 W   Three Rivers, MI 49093

(269) 273-1291

Horarios de la ubicación

  • Lun. - mar.: 10 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 1 p. m.
  • Jue. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(269) 273-1291

14961 M 60 W
Three Rivers, MI 49093

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 10 a. m. - 5 p. m.
  • Mié.: 10 a. m. - 1 p. m.
  • Jue. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I was highly dissatisfied about them canceling my reservation without telling me. I drove a long ways to pick up a truck that they gave to someone else half hour before I arrived.

Cymantha W. 
Clasificación:
5.0

Good selection and accommodating service from Richard.

Mike K. 
Clasificación:
2.0

Check in was efficient and attendant was cheerful and friendly. Nice man. Building is rundown, not appealing. Bathroom is awful, not clean, bad smell. Would have gotten a poor rating if not dk

Norman S. 
Clasificación:
1.0

Wanted to rent another trailer but the way u said it would be one price then charged another higher price now looking some where else to rent from Not a good practice

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Attentive employees

Larry L. 
Clasificación:
1.0

The truck I used had a turn signal that wouldn't disengage after turning. you had to manually stop it from ticking. You could not turn off the tow/haul function. There was no mention that I would have to take photos of the unit upon return, just return the keys.

Geoffrey C. 
Clasificación:
4.0

Explain procedure bringing back the truck. We put the keys back before we took pictures

Vicki A. 
Clasificación:
3.0

The drop off location was closed when I dropped off but it seemed to be in fine shape. I left a personal item in the truck and the man called me first thing in the morning to tell me he had it for me. That's appreciated.

Matthew P. 
Clasificación:
4.0

Any failures were on my part. The staff was helpful and courteous.

James Edward H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
4.0

The personnel offered me a ride home because the uber service do not have an available driver in the area. A great experience.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chance R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Olley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
3.0

It was the worst truck we have ever rented. Nothing but issues the whole trip. Still haven't heard back from anyone.

Kellie P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kaden S. 
Clasificación:
5.0

U-Haul is the best!

Brian C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barbara D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean N. 
Clasificación:
5.0

Just keep being a blessing to others as you blessed me!! Thank you for your great Service to our Country!!

arrie Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
3.0

I couldn't use the truck due to bad brakes. Waited hours and spent money on movers that I couldn't use in the end. Was charged for truck and extra miles that i never used.

kirsten S. 
Clasificación:
5.0

All good! Nice gentlemen know his job well. One thing that would help on the trailers , if they had a jack on them for us old men. ¡Gracias!

Bruce N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omidreza E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve N. 
Clasificación:
4.0

Other than the key lock box being frozen closed and having to call to get access to another it was a great experience and very affordable. Will ad that the customer service/help was excellent. Thanks Mike!

nathaniel V. 
Clasificación:
3.0

Old man must be the owner because no owner would tolerate an employee with such poor customer relation skills.

SHAWN LEE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD JON O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald A. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELIZABETH ANNE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER EUGE H. 
Clasificación:
3.0

Self-drop off, which I despise and am unable to do myself. I had to take someone else with me specifically for this purpose. Not overly impressed with a dirt, smattering of gravel lot, but that's just me. Separately: And why was I charged a separate fee of $40? It was returned on time. Sorry if this was the wrong place to ask, it has nothing to do with the drop-off location.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kandi P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
3.0

The person in the office did not tell me certain things I needed to know in regards to charges made if your just drop the key off. Printing my receipt after a couple changes became an issue.

Denise H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah S. 
Clasificación:
5.0

Excellent trailer pulls and tracks perfect

ROBERT W. 
Clasificación:
2.0

I rented a car dolly to find out that the wheel base was too wide so I couldn't even use the dolly. Cost me $50 to find that out. No refund nothing No wonder no one uses uhaul anymore

JOSEPH LEE F. 
Clasificación:
3.0

The bright lights would not stay on..they charged me for 150 miles when I only drove it 67 miles...won't use uhaul again...

Merrie L H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H V. 
Clasificación:
5.0

Good experience!

Robert B. 
Clasificación:
3.0

They were adding a new ramp and stairs and I was very impressed by that for such a small building.

AUDREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
4.0

We were given a truck with a dead battery…..road side assistance had to come and replace but it was 10 hours later….service tech was great, but it could have really messed up our schedule. The truck was clean.

JEAN MARIE D. 
Clasificación:
2.0

The location was terrible the key drop box you had to be over 6 feet to be able to reach it no stairs at door, the lock boxes were on a telephone pole.

Christine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER MICHAE F. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James Roy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA ROSE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY N. 
Clasificación:
4.0

App is complete and utter shit...Took forever to check in and get the truck. This is absolutely unacceptable and will not recommend anyone to rent a truck this way.

Justin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
4.0

El cliente no dejó un comentario.

REBECCA LYNN H. 
Clasificación:
4.0

Alright

DOUGLAS BRIAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHY S. 
Clasificación:
2.0

I ALWAYS BELIEVE U-HAUL WAS A UPSTANDING COMPANY. AFTER THIS LAST RENTAL, IT HAS BECOME THE WORST. MY ORDER WAS CHANGED, THE SERVICE REPAIR NEVER SHOWED, THE AMOUNT PENDING IS MORE THAN THE THE CHARGES. I SHOULD BE REIMBURSED FOR ALL CHARGES. IM STILL TRYING TO CONTACT CUSTOMER SERVICE TO NO AVAIL..I WILL NEVER RECOMMEND THREE RIVERS U HAUL AS FAR AS I'M CONCERNED I COULD HAVE MOVE MY BELONGINS WITH A HORSE AND BUGGY AND HAD MUCH BETTER RESULTS.

Cynthia B. 
Clasificación:
5.0

Went above and beyond…thank you!!!!!!!

Richard B. 
Clasificación:
5.0

Sean was great to work with. I had originally scheduled to pick up on Sat morning, but the office was going to be closed so had been asked to pick up Fri. In spite of a huge storm that had rolled thru, Sean called to update me and was very pleasant to work with.

JUDY ANN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELLEWIS M. 
Clasificación:
2.0

I had a reservation in Kalamazoo and got a call the day of that my truck wasn't available. The only option they gave me was this location in Three Rivers, which is not a proper U-HAUL location so I apparently wasn't able to return it anywhere else. After that I had a very frustrating experience with the self checkout app. That was the worst part. Very rough app. The truck was great, the check out process is great (the execution of that is bad), and the location office was fine minus the physical location and limited hours.

Anthony P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE DENISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

Excellent service. Friendly staff. Good equipment. Ok

THOMAS JOHN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN EDWARD H. 
Clasificación:
4.0

the keys were wet, maybe a lock box that is more protected from rain.

Dana A. 
Clasificación:
5.0

There was very little gas when I picked up the truck. I left more gas in the truck than when I got it but you charged me $12 for a fuel fee. Not right.

Brenton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S. 
Clasificación:
5.0

The truck was clean. However, less than an hour on the road, the tire warning light came on and a message on the screen said "Service Tire Monitor System". After some panic and communication with a friend who happens to work on large truck diagnostics, we made it to his house a couple of hours away. U-Haul Roadside Assistance came out (a very lovely gentleman) and said the tires were fine but the tire monitoring system needed to be repaired. He said we could safely drive the rest of our way (another 10 hours of driving).

SARA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KathyJo T. 
Clasificación:
4.0

El cliente no dejó un comentario.

LYNNE GLADYS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA KIM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA SUE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric V. 
Clasificación:
5.0

Use Penske

Don B. 
Clasificación:
5.0

We have rented trailers from Three Rivers, MI U-Haul several times in the last year to aid us in developing our new property in Jones. Each and every time, we get outstanding service. Not only are the trailers clean and in great condition, but the pick-up & drop-off procedures are fast and efficient. I would highly recommend this location to anyone needing a trailer and/or truck.

MICHELE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAWN G. 
Clasificación:
5.0

Great experience, excellent value. Appreciate the customer service. Gracias.

BARBARA SUE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keven W. 
Clasificación:
2.0

I rented an appliance dolly and furniture pads. Neither were in the truck, and the location is unmanned on weekends. Spent half an hour waiting on the phone to tell someone, and request a refund for those items. Was told I would have to call back after I returned the truck. After I returned the truck, the drop off location called me wondering where the dolly and pads were, after it was noted in my rental that I did not get these items. Overall, this was a big stupid hassle.

Charles T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

The truck had a really bad alignment, squishy brakes, and it shifted pretty high. That being said, It got me and my stuff where I needed to go without incident. I'd recommend a tune up before another rental. Thanks again.

TANNERLEE A. 
Clasificación:
5.0

Na

BRIAN DEAN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN RAE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE MICHELLE G. 
No se han enviado comentarios para esta ubicación.

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