The people that run this location are awesome. Very polite always willing to help. Very friendly and accommodating. I drive past 2 other Uhaul locations for anything I need to rent from them.
George G
Customer Reviews for M2 Machine Shop & Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing in my opinion, everything was satisfactory. The staff is always helpful and friendly. Thank you for services and for the rental again
Thomas mAgain. I had to drive outside of my city to a suggested drop off when there are some in my town. The business wasn’t even opened even though it was a regular business day
Laura BNothing! Excellent Service!
Robin EFriendly owners
Anthony EHow easy it was to rent the trailer. From the lady who checked us out to the gentleman who hooked us up. Drop-off was easy.
Louis SI would highly recommend this location.
Jim ROverall experience was excellent. But it would be nice to have pickup through online for the convenience.
Marsha MDropped off after hours. Location was conviant and easy to find.
Heather STerry was very helpful. Procedure went smoothly including providing info about a smaller truck available at different location.
Austin SOur return location was very clearly listed as this location on the contract and online at Uhaul.com. However, when my husband returned the trailer to this location, they insisted that it should have been returned elsewhere. I don't know why she thought this as everything we had said this was the right location. That made us very nervous leaving the trailer there.
Christine OVery clean and safe. Super nice people very helpful
HUMBERTO RWhen I picked the truck up I was informed that it, "Just got in" and that the fuel cap (check engine) light was on but that the lady who drove it in from Texas said, "It runs fine." The proprietor of the business told me that she had sanitized the inside of the truck but that was all because of the recent return. The truck was clean on the inside, however, the windshield was covered with bugs. I drove the truck to our storage facility later that afternoon and found the check engine light to be on solid, the truck pulled heavily to the right, and it performed below expectations because of these issues. I did call Uhaul and spoke with the Uhaul dealer on Main Street in Sedalia, MO who traded the truck for me to fully functioning 26' truck. My experience with Uhaul equipment has overall been positive. I made two moves over 45 days and both vehicles (F650 26' trucks) exceeded my expectations. The trucks are roomy, comfortable, efficient for their size, and the low loading height is especially a desired feature. The truck was the difference, along with Susan Singh in Cinnaminson, NJ, and the nice man on Main Street in Sedalia, MO, that made the difference. Thank you, Tim Rehmer
TIM REverything was fine very courteous and had that home town feeling that’s why I drove 10 miles to Lamonte when there is a UHaul 5 blocks away from me. I’ve used Lamonte location before so I knew what to expect and will continue to use them in the future
David BVery helpful
Eugene SMake sure all tires are filled and good for travel. One of the 4 tires on the trailer was 1. Not a Carlisle tire and not rated the same as the other 3. And 2. Had a small leak and had to be filled up multiple times during the trip
Albert TThe tiedowns were frayed and cranks rusted out
Clifford MMuch further from UCM college than explained to me when I placed order on the phone
Colleen HGood People. Polite, to the point and friendly. OUTSTANDING SERVICE.
danny fFriendly and efficient. Trailer was there when they said it would. Made two pickup time changes, they were very accommodating. Highly recommend compared to others in the area.
Baxter TTruck was horrible. Rattled vibrated shimmied and had a right lean unloaded made worse when loaded. Worse then expected fuel mileage, and did not hold advertised 60 gallons fuel gauge stopped at 3/4s. We were at times seriously concerned truck was going to break down on our trip that took extra time to complete. Heater vents smelled of mold and mildew. Could not be less satisfied with the truck and its driveability.
Andrew mGreat experience
Gregory B | ReservationExcellent service. I had trouble getting into my storage unit. The lady came and helped me quickly. Very friendly.
diane w | ReservationBetter pricing. Too damned expensive!
Robert MEverything was great!
Al fAmazing customer service! Very friendly. Always worked with me on my monthly payments!
TEODULO G | Overall ExperienceThe lady at the counter was very nice and helpful. Smooth move in process, and the unit was in good shape.
shawn t | ReservationExtraordinarily kind management
matt aThe employees were very helpful, friendly, no hassle and fast. I will be using them again and will recommend to others.
NAIKA MExcellent service! Great people to work with. Very helpful and accommodating.
Sharee nFriendly, informative, patient
karen aHave quilts and a hand truck in every truck.
William HI don't know what it would be they treated me very well and was very friendly they help me load it and hook it up they done an outstanding job
Richard CCustomer service was excellent. I would definitely use this location again for my rental needs.
michele pI am very happy with the service.
Tim DNOT a THING
randall dLady very polite and knowledgeable.
GEORGE OThis location was good. The people were nice, truck was clean, and had gas. The truck itself was horrible. We had a 11 hour drive that turned into 2 days! The truck drove rough and the speedometer was broken. The truck would say I was doing 15 over what I was doing. I actually got stopped by highway patrol for going so far under the speed limit. Not only was the speedometer wrong but the rough drive made us go through $400 just in gas! Almost double the estimate! On top of $1300 just for the 20' truck (the up in prices are ridiculous!) Truck was horrible. We always use u haul and the past two times have made us NEVER want to use them again.
LEON CAwesome customer service
STEPHEN hEverything was great. Quick and easy. Thanks
gordon wgreat service
oren sVery capable, very congenial, very efficient. A very good place to rent a trailer.
DAVID BExcellent Organization. Very amenable, nice and helpful.. wonderful outfit
DAVID BVery friendly and helpful
JOE CDon't do a thing; I was completely satisfied.
JERRY pThe people were friendly and helpful, I felt as if I was the president.
Robert BNone that I can think of. Great place to do business.
Michael JNIce people! The service was excellent! I would rent here again!
Terry MBrian, the "guy over Kansas and Missouri" was the rudest person ever. I was told my reservation couldn't be filled and the nearest trailer was 40 miles away. I found two at the office 7 miles from where I made the reservation. He refused to do anything to make it right and kept saying over and over the 40 mile location was the only one available. Then when I asked for his supervisors name and number to complain he said "you can call 1-800 u hau but im over Kansas and Missouri so it'll just come back to me".. Last time I will ever use uhaul after dealing with him.
joshua lPick up was exceptionally quick. Pleasant staff, too!
James GVery friendly and helpful staff.
Bradly TVery nice personnel and a very clean facility.
Privacy R | First ImpressionsThe units are easy accessable and right along 50, the people working there are very friendly and helpfull. recommend it if u need the room.
Privacy R | First ImpressionsThe people were nice and the storage was clean. I would recommend this facility to others moving into the area.
Privacy R | First ImpressionsThey were very accomidating with our time schedule.
Privacy R | First Impressions