Customer Reviews for M2 Machine Shop & Self Storage
(U-Haul Neighborhood Dealer)

165 reviews

100 Baker Rd   La Monte, MO 65337
(Crnr Of Hwy 50 & 127)

(660) 347-5338

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: 12:00 pm - 5:00 pm

Services at this Location:

Contact Us

(660) 347-5338

100 Baker Rd
La Monte, MO 65337
(Crnr Of Hwy 50 & 127)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: 12:00 pm - 5:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The people that run this location are awesome. Very polite always willing to help. Very friendly and accommodating. I drive past 2 other Uhaul locations for anything I need to rent from them.

George Goodman 
Rating:
5.0

Customer did not leave a comment.

Leslie Jackson 
Rating:
5.0

Nothing in my opinion, everything was satisfactory. The staff is always helpful and friendly. Thank you for services and for the rental again

Thomas mclemore 
Rating:
5.0

Customer did not leave a comment.

Jason Pines 
Rating:
3.0

Customer did not leave a comment.

MONICA HARRIS 
Rating:
2.0

Again. I had to drive outside of my city to a suggested drop off when there are some in my town. The business wasn’t even opened even though it was a regular business day

Laura Bannister 
Rating:
5.0

Customer did not leave a comment.

micah bohn 
Rating:
5.0

Customer did not leave a comment.

LANCE WILLAIMS 
Rating:
5.0

Customer did not leave a comment.

Theresa Young 
Rating:
5.0

Nothing! Excellent Service!

Robin Elliott 
Rating:
5.0

Customer did not leave a comment.

Howard Anderson 
Rating:
5.0

Customer did not leave a comment.

STEVE BELLES 
Rating:
5.0

Customer did not leave a comment.

DAVID BECKMAN 
Rating:
5.0

Friendly owners

Anthony Escobedo 
Rating:
5.0

Customer did not leave a comment.

Latreal Grant 
Rating:
5.0

How easy it was to rent the trailer. From the lady who checked us out to the gentleman who hooked us up. Drop-off was easy.

Louis Sprenger 
Rating:
5.0

Customer did not leave a comment.

Jason Pines 
Rating:
5.0

Customer did not leave a comment.

Jim Rayl 
Rating:
5.0

Customer did not leave a comment.

Jim Rayl 
Rating:
5.0

Customer did not leave a comment.

Jim Rayl 
Rating:
5.0

I would highly recommend this location.

Jim Rayl 
Rating:
5.0

Overall experience was excellent. But it would be nice to have pickup through online for the convenience.

Marsha Martin 
Rating:
5.0

Dropped off after hours. Location was conviant and easy to find.

Heather Schmeltz 
Rating:
5.0

Terry was very helpful. Procedure went smoothly including providing info about a smaller truck available at different location.

Austin Stovall 
Rating:
5.0

Customer did not leave a comment.

felica Von Holten 
Rating:
5.0

Customer did not leave a comment.

cindy davis 
Rating:
3.0

Our return location was very clearly listed as this location on the contract and online at Uhaul.com. However, when my husband returned the trailer to this location, they insisted that it should have been returned elsewhere. I don't know why she thought this as everything we had said this was the right location. That made us very nervous leaving the trailer there.

Christine Opatrny-yazell 
Rating:
5.0

Customer did not leave a comment.

Steven Schoenhut 
Rating:
5.0

Very clean and safe. Super nice people very helpful

HUMBERTO RAMIREZ 
Rating:
3.0

When I picked the truck up I was informed that it, "Just got in" and that the fuel cap (check engine) light was on but that the lady who drove it in from Texas said, "It runs fine." The proprietor of the business told me that she had sanitized the inside of the truck but that was all because of the recent return. The truck was clean on the inside, however, the windshield was covered with bugs. I drove the truck to our storage facility later that afternoon and found the check engine light to be on solid, the truck pulled heavily to the right, and it performed below expectations because of these issues. I did call Uhaul and spoke with the Uhaul dealer on Main Street in Sedalia, MO who traded the truck for me to fully functioning 26' truck. My experience with Uhaul equipment has overall been positive. I made two moves over 45 days and both vehicles (F650 26' trucks) exceeded my expectations. The trucks are roomy, comfortable, efficient for their size, and the low loading height is especially a desired feature. The truck was the difference, along with Susan Singh in Cinnaminson, NJ, and the nice man on Main Street in Sedalia, MO, that made the difference. Thank you, Tim Rehmer

TIM REHMER 
Rating:
5.0

Customer did not leave a comment.

james klonecki 
Rating:
5.0

Customer did not leave a comment.

Jeromey Radford 
Rating:
5.0

Everything was fine very courteous and had that home town feeling that’s why I drove 10 miles to Lamonte when there is a UHaul 5 blocks away from me. I’ve used Lamonte location before so I knew what to expect and will continue to use them in the future

David Ball 
Rating:
5.0

Customer did not leave a comment.

Chris Marlin 
Rating:
5.0

Customer did not leave a comment.

Doug Polster 
Rating:
4.0

Very helpful

Eugene Sims 
Rating:
5.0

Customer did not leave a comment.

Amber Woolery 
Rating:
5.0

Customer did not leave a comment.

Brian Swisher 
Rating:
5.0

Customer did not leave a comment.

Jim Rayl 
Rating:
5.0

Customer did not leave a comment.

Leonardo Bermudez 
Rating:
5.0

Make sure all tires are filled and good for travel. One of the 4 tires on the trailer was 1. Not a Carlisle tire and not rated the same as the other 3. And 2. Had a small leak and had to be filled up multiple times during the trip

Albert Tooker 
Rating:
5.0

Customer did not leave a comment.

Irene Koehn 
Rating:
5.0

Customer did not leave a comment.

Stephen Pitcock 
Rating:
5.0

The tiedowns were frayed and cranks rusted out

Clifford Manani 
Rating:
5.0

Customer did not leave a comment.

Alexander Alexander 
Rating:
5.0

Customer did not leave a comment.

Myles Strid 
Rating:
4.0

Customer did not leave a comment.

Lori pollard 
Rating:
3.0

Much further from UCM college than explained to me when I placed order on the phone

Colleen Hutton 
Rating:
5.0

Good People. Polite, to the point and friendly. OUTSTANDING SERVICE.

danny fowler 
Rating:
4.0

Customer did not leave a comment.

George Owens 
Rating:
5.0

Customer did not leave a comment.

travarus holmes 
Rating:
5.0

Friendly and efficient. Trailer was there when they said it would. Made two pickup time changes, they were very accommodating. Highly recommend compared to others in the area.

Baxter Turner 
Rating:
4.0

Truck was horrible. Rattled vibrated shimmied and had a right lean unloaded made worse when loaded. Worse then expected fuel mileage, and did not hold advertised 60 gallons fuel gauge stopped at 3/4s. We were at times seriously concerned truck was going to break down on our trip that took extra time to complete. Heater vents smelled of mold and mildew. Could not be less satisfied with the truck and its driveability.

Andrew macek 
Rating:
5.0

Customer did not leave a comment.

Amanda Ngaue 
Rating:
5.0

Great experience

Gregory Beard  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Scott Kelly 
Rating:
5.0

Customer did not leave a comment.

Eric Mcclaflin 
Rating:
5.0

Excellent service. I had trouble getting into my storage unit. The lady came and helped me quickly. Very friendly.

diane wilbern  |  Reservation 
Rating:
4.0

Better pricing. Too damned expensive!

Robert Malcom 
Rating:
5.0

Everything was great!

Al french 
Rating:
5.0

Customer did not leave a comment.

Christopher Spinelli 
Rating:
5.0

Customer did not leave a comment.

Charlie Polasek 
Rating:
5.0

Amazing customer service! Very friendly. Always worked with me on my monthly payments!

TEODULO GONZALEZ  |  Overall Experience 
Rating:
5.0

The lady at the counter was very nice and helpful. Smooth move in process, and the unit was in good shape.

shawn thomson  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

andy cook 
Rating:
5.0

Customer did not leave a comment.

reece simpson 
Rating:
5.0

Extraordinarily kind management

matt astrom 
Rating:
5.0

The employees were very helpful, friendly, no hassle and fast. I will be using them again and will recommend to others.

NAIKA MALVEAUX 
Rating:
5.0

Excellent service! Great people to work with. Very helpful and accommodating.

Sharee norfleet 
Rating:
5.0

Customer did not leave a comment.

Carol Vanderhoff 
Rating:
4.0

Customer did not leave a comment.

Lesley Craig 
Rating:
5.0

Customer did not leave a comment.

Bill Vanderhoff 
Rating:
5.0

Customer did not leave a comment.

Melissa Hemme 
Rating:
4.0

Friendly, informative, patient

karen allreb 
Rating:
5.0

Have quilts and a hand truck in every truck.

William Hering 
Rating:
5.0

I don't know what it would be they treated me very well and was very friendly they help me load it and hook it up they done an outstanding job

Richard Collins 
Rating:
5.0

Customer did not leave a comment.

Dennis Collier 
Rating:
5.0

Customer did not leave a comment.

Lee Ann Bell 
Rating:
5.0

Customer service was excellent. I would definitely use this location again for my rental needs.

michele perry 
Rating:
5.0

I am very happy with the service.

Tim Duchon 
Rating:
5.0

NOT a THING

randall duffer 
Rating:
4.0

Lady very polite and knowledgeable.

GEORGE OWENS 
Rating:
5.0

Customer did not leave a comment.

TIM DUCHON 
Rating:
5.0

Customer did not leave a comment.

jose quintanilla 
Rating:
3.0

This location was good. The people were nice, truck was clean, and had gas. The truck itself was horrible. We had a 11 hour drive that turned into 2 days! The truck drove rough and the speedometer was broken. The truck would say I was doing 15 over what I was doing. I actually got stopped by highway patrol for going so far under the speed limit. Not only was the speedometer wrong but the rough drive made us go through $400 just in gas! Almost double the estimate! On top of $1300 just for the 20' truck (the up in prices are ridiculous!) Truck was horrible. We always use u haul and the past two times have made us NEVER want to use them again.

LEON Campbell 
Rating:
3.0

Customer did not leave a comment.

James Webb 
Rating:
5.0

Awesome customer service

STEPHEN henderson 
Rating:
4.0

Everything was great. Quick and easy. Thanks

gordon warren 
Rating:
5.0

great service

oren stanley 
Rating:
5.0

Very capable, very congenial, very efficient. A very good place to rent a trailer.

DAVID BLISS 
Rating:
5.0

Excellent Organization. Very amenable, nice and helpful.. wonderful outfit

DAVID BLISS 
Rating:
5.0

Very friendly and helpful

JOE CLOSE 
Rating:
5.0

Don't do a thing; I was completely satisfied.

JERRY pirtle 
Rating:
5.0

The people were friendly and helpful, I felt as if I was the president.

Robert Barwick 
Rating:
5.0

Customer did not leave a comment.

Gene Crabtree 
Rating:
5.0

Customer did not leave a comment.

BRIAN GRAHAM 
Rating:
5.0

None that I can think of. Great place to do business.

Michael Johnson 
Rating:
5.0

NIce people! The service was excellent! I would rent here again!

Terry Misenhelter 
Rating:
5.0

Brian, the "guy over Kansas and Missouri" was the rudest person ever. I was told my reservation couldn't be filled and the nearest trailer was 40 miles away. I found two at the office 7 miles from where I made the reservation. He refused to do anything to make it right and kept saying over and over the 40 mile location was the only one available. Then when I asked for his supervisors name and number to complain he said "you can call 1-800 u hau but im over Kansas and Missouri so it'll just come back to me".. Last time I will ever use uhaul after dealing with him.

joshua link 
Rating:
5.0

Customer did not leave a comment.

DEREK HOFFA 
Rating:
5.0

Customer did not leave a comment.

JOHN DRUM 
Rating:
5.0

Pick up was exceptionally quick. Pleasant staff, too!

James Gai 
Rating:
5.0

Customer did not leave a comment.

eric miller 
Rating:
4.0

Very friendly and helpful staff.

Bradly Troup 
Rating:
5.0

Very nice personnel and a very clean facility.

Privacy Request  |  First Impressions 
Rating:
4.0

The units are easy accessable and right along 50, the people working there are very friendly and helpfull. recommend it if u need the room.

Privacy Request  |  First Impressions 
Rating:
4.0

The people were nice and the storage was clean. I would recommend this facility to others moving into the area.

Privacy Request  |  First Impressions 
Rating:
4.0

They were very accomidating with our time schedule.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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