excellent customer service. very friendly and helpfulLeonard B.
Customer Reviews for M And M Properties
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
We left the truck at site due to worker had sign saying they would be back and didn't get back in the time Second they over charged my wife and I for gas as the truck was only a 1/4 tank off from gauge They charged us the full amount to fill it completely upâ€¦THOMAS W.
El cliente no dejó un comentario.Nicole N.
El cliente no dejó un comentario.Geary R.
El cliente no dejó un comentario.Kyle R.
El cliente no dejó un comentario.Jana B.
El cliente no dejó un comentario.Scott C.
El cliente no dejó un comentario.Terry B.
El cliente no dejó un comentario.roger J.
I was wrongfully charged for this transaction. I have been told by M and M Properties that they did not charge me, they charged the client who ACTUALLY rented the truck. Yet my bank account reflects charges rendered for a rental I DID NOT HAVE!Amanda S.
The location was fine. The guy was super helpful and friendly. The delays in getting my uhaul were unacceptable and that did put a strain on our move. Uhaul needs to consider true equipment confirmation for customers who book way in advance. Customers want the equipment, time and place for when they request it, not an alternative anything. They did the same thing to my daughter. Hers was truly more of a strain as she was moving out of town 6 hours away.Efrain B.
El cliente no dejó un comentario.Erie K.
Keep up with the good job .JAIME S.
El cliente no dejó un comentario.steve D.
El cliente no dejó un comentario.Samuel P.
El cliente no dejó un comentario.mark W.
Only problem I had with the With the u-haul rental, was there was no DollyDemetrius S.
Have all requested equipment available and in the rentalKristin S.
El cliente no dejó un comentario.Ken L.
El cliente no dejó un comentario.Pamela D.
The representative was out getting parts for a private vehicle at the reservation time. Make sure the representative is available at the reservation time.Jeffrey C.
Trailer has water leak along floorGreg D.
We got to the drop off location and no one was there. This was before 5pm. In retrospect I cannot rate whether the person would have been helpful. He orshe could be the greates person on earthELBERT E.
El cliente no dejó un comentario.Clement S.
El cliente no dejó un comentario.Lauren K.
El cliente no dejó un comentario.Yvonne P.
El cliente no dejó un comentario.WENDY C.
El cliente no dejó un comentario.sheri M.
No issues. I will say that when driving 45 mph down the road, it did sound like air was possibly coming into the cabin. No major issue, also could have been passenger door not fully closed perhaps. I did open and shut all doors while inspecting at return. Thanks again for a positive experience.AUGUSTO B.
El cliente no dejó un comentario.JEREMY B.
Not a thingcarlton S.
El cliente no dejó un comentario.Jonathan M.
The girl working at this location is rude and has no knowledge about how uhaul company works. Has no customer service skills and never answers the phone. I had to drive up there 3 times in one week to see her sitting there playing on her phone and watched her let the phone ringBraden R.
El cliente no dejó un comentario.Mary H.
Equipment clean, but probably could use some oiling on some of the latches.CHRISTINE R.
El cliente no dejó un comentario.Fleshia B.
Never got a hold of the person who was working even though is said open. I turned in my uhaul and dropped the key in the box but I was unable to notify the office that I did so. Hopefully I don't get charged extra and everything turns out alright.Garrett J.
As a retired military veteran of this community, I take pride in the business around here, so I want them all to succeed. I am hoping you can resolve this issue of customer service and facility cleanliness at this location so that you do not continue to lose business or ultimately that we lose this location as a result.AARON W.
Drop off was easy and easy to find. The gentleman that helped was wonderful.Michelle S.
El cliente no dejó un comentario.Christopher F.
The passenger Mirror was broke and it was hard to seeMaria B.
El cliente no dejó un comentario.Shivanshu V.
Never got the deposit back of $100Mary H.
Owner was very pleasant to work with! We will be renting a uhaul from him again next weekend! Thank you! Linda MallettRICHARD M.
I have used this location before to drop off equipment. They're always great. One employee even blew out the dust in back of the truck for me..Dakota M.
El cliente no dejó un comentario.MARIA B.
El cliente no dejó un comentario.STEPHEN C.
Our rental agent was very friendly. The equipment was well maintained. Our pickup and drop-off were extremely easy and efficient.TIMOTHY S.
This was on the back of a small grocery store with no real uhaul techs. After I dropped off my trailer (a day early mind you) I asked if I could get a receipt or if I would get a partial refund as I returned a day early. I was told corporate would send the receipt. Instead of a receipt or partial credit, I got billed an additional $66 with no reasoning. I had cleaned the trailer out when I unloaded it so it couldn't be a cleaning charge.JOSHUA P.
Pick up location was a little confusing, not marked very well. However the gentleman who helped us was professional and very friendly.Zachary L.
I had trouble with the pick up and drop off with the app? no problem with the app seeing my reservation or recognizing me. the problem started with what do you what to do -- ie.. pick up / drop off i would get stuck in a loop ??? Lucky someone very friendly at pick up and drop off was there and each were very helpful. I cant say enough how helpful the lady in Laplace was thank you She also seen the trouble with app maybe she can explain better? thanks .WILEY T.
El cliente no dejó un comentario.CLIFTON Y.
staff was very friendly and courteousJAY MANUEL DABU V.
El cliente no dejó un comentario.Sarah C.
Need a parking lot for customers to pick up and drop off equipment. Vehicle could get stuck in the mud.Anthony M.
El cliente no dejó un comentario.MITCHELL C.
Great serviceGRACIE B.
El cliente no dejó un comentario.DAVID T.
Put the drop box where their is light for females useKO MAYIA J.
Excellent friendly service. Very helpfulDavid D.